SOCi Platform
SOCi Inc.Reviews from AWS customer
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Amazing for Property Management!
What do you like best about the product?
I love how I can post to all social-media sites at one time, and I can even link in Canva!
What do you dislike about the product?
As far as I know, there is no phone app, so I have to email myself the photos or videos, but it's not too terrible.
What problems is the product solving and how is that benefiting you?
I helps us keep our social media sites uniform and helps us spend less time on marketing.
Great For Scheduling Social Media Posts
What do you like best about the product?
SOCi enables us to easily draft social media posts and get them approved across our team. We schedule out many posts every month using templates everybody from the team can upload. The ease of integration is convenient and we are able to use it frequently.
What do you dislike about the product?
SOCi is similar to other social media scheduling platforms I've used in the past.
What problems is the product solving and how is that benefiting you?
We, as a store, are able to use SOCi templates and data to create powerful social media posts that resonate.
Helpful, but can be organized better
What do you like best about the product?
It is very helpful, but I wish they organized it better.
What do you dislike about the product?
Could be more organized, this is something that can be improved
What problems is the product solving and how is that benefiting you?
Easy way to access photos
Great service!
What do you like best about the product?
SOCI provides a lot of information regarding guest values, sentiment, feedback, etc. They pull data from Google, Yelp, in-house survey programs, Punchh, etc. They have made it very convenient to review all of our surveys and statistics.
What do you dislike about the product?
I haven't run into any issues yet with Soci. Before soci, our company used STARS. Compared to STARS MerchantCentric, Soci gives a lot more insight.
What problems is the product solving and how is that benefiting you?
SOCI provides us the ability to respond to reviews if necessary. They also categorize our reviews so we can see how much 1-2 star reviews we have compared to 3+ stars.
An easy way to manage multiple business locations
What do you like best about the product?
How easy it is to switch between business locations to schedule posts, respond to reviews, check analytics, and post to GMB.
What do you dislike about the product?
Not able to schedule to Facebook, the app doesn't have Face ID so I have to type out my long email and password each time,
What problems is the product solving and how is that benefiting you?
Soci helps me post to, and track, multiple store locations in one easy place.
SOCi is a truly an amazing marketing tool.
What do you like best about the product?
This tool has changed marketing for the better. It is very easy to navigate the website and also easy enough to integrate into your daily work load. I love the features for social media engagement responses and the option to use it in conjuncution with Canva to make your own creative posts. The customer service is on point, and they make solving any issue with the website easy. I use SOCi 5 days a week, and everyday I love it more.
What do you dislike about the product?
There are no downsides to SOCi, it is amazing in every way!
What problems is the product solving and how is that benefiting you?
SOCI helps us to manage our social media on one platform. It helps us to communicate effectively with our prospects, and make great connections.
SOCI is very user friendly and up to date to utilize
What do you like best about the product?
It is extremely easy to use and very up to date with usage materials.
What do you dislike about the product?
Sometimes it can be overwhelming with too many options.
What problems is the product solving and how is that benefiting you?
SOCI keeps all my social media ads in one place and it is easy to post.
powerful software
What do you like best about the product?
Soci is constantly becoming the best software it can be. Thank you for adding Instagram stories to the scheduler. We use the review function daily.
What do you dislike about the product?
I dislike the locations setting layout. It seems like there could be an easier design for these functions to be listed.
What problems is the product solving and how is that benefiting you?
Soci is solving the problem of giving us one location for all our online listings and easy posting for multiple locations.
Overall SOCi has been helpful but there are ways to improve as well
What do you like best about the product?
I like how easy it is to respond to reviews on SOCi
What do you dislike about the product?
I wish there was a way to select certain accounts to post on social. Its frustrating having to make multiple groups for that or individually schedule on each account, it is not efficient. I also wish you could add a "first comment" when you post on SOCi.
What problems is the product solving and how is that benefiting you?
N/A
Social Media simplified
What do you like best about the product?
I like that it helps me be more efficient with my time and energy when it comes to marketing for our small business.
What do you dislike about the product?
It can be confusing if you're just learning, or not in it often enough. There is a learning curve, but once you get it you've got it!
What problems is the product solving and how is that benefiting you?
Saves me time going to each individual platform to post. Also love that you can schedule posts in advance.
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