SOCi Platform
SOCi Inc.Reviews from AWS customer
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Great Product!
What do you like best about the product?
Ability to have multiple platforms and scheduling for each one.
What do you dislike about the product?
The dashboards could be a bit cleaner or monderinzed.
What problems is the product solving and how is that benefiting you?
Scheduling out posts so we don't have to worry about not posting!
So I makes it easy!
What do you like best about the product?
The ease of replying to reviews! I use to find it hard to find the words to reply, now soci makes it easy!
What do you dislike about the product?
I have no downsides of using soci, who wouldn't love it?
What problems is the product solving and how is that benefiting you?
None
Simple, Easy & Responsive
What do you like best about the product?
The most helpful thing about SOCi is the user friendly interface and dashboard. It is east to respond to reviews and post to all socials!
What do you dislike about the product?
There have been a few bugs with Instagram posting, but not to the fault of SOCi. Can be frustrating to see though!
What problems is the product solving and how is that benefiting you?
Providing quick resolutions to review monitoring and social media management implementation. This streamlines our every day processes and makes it easier for managers to complete weekly marketing items.
Assistant Business Manager
What do you like best about the product?
It is extremely user friendly and helps us stay engaged with our residnets. I also love the idea of points and rewards. Everyone loves a good point system!
What do you dislike about the product?
I don't dislike anything about Soci. I think Soci is something every company needs.
What problems is the product solving and how is that benefiting you?
I don't see any problems with Soci. I think Soci is very beneficial the way it is.
Product gets the job done, good value for the price.
What do you like best about the product?
It saves our site teams lots of time, and allows for management to see a portfolio-level view of social media useage and engagement across the portfolio.
What do you dislike about the product?
The UI feels a bit dated, could use a bit of refinement. Nothing that interferes with the product function though.
What problems is the product solving and how is that benefiting you?
Social media engagement is something that we were not tracking. It is solving the issue of social media management and statistics.
SOCI IS THE BEST!
What do you like best about the product?
5/5 stars. Soci makes it sooooo easy to post to all of our social media platforms. It keeps our admin team organized. Very user friendly! We are so happy with SOCi!
What do you dislike about the product?
To be honest, there has not been anything we have encountered that we did not like about SOCi.
What problems is the product solving and how is that benefiting you?
SOCi is helping us reach a wider audience. Our community is brand new and located in a very secluded area of Brevard County. However, thanks to SOCi we have been able to attract prospects from all over the states!
SOCi Does Not Disappoint
What do you like best about the product?
The multi-platform, one stop shop for posting and scheduling social media content saves so much time. This helps us be so much more efficient, and allowing us to approve content by our on-site managers makes sure our content is always high quality.
What do you dislike about the product?
I do wish there was a way to auto-resize graphics to accommodate the different platform dimensions within SOCi. Otherwise, I am very happy with the platform as a whole.
What problems is the product solving and how is that benefiting you?
Multi-site social media management and review management is game changing for us as a business. We have multiple locations, managers, and regions that we operate in, because of SOCi, we are able to manage them all from our corporate office while still giving the on-site teams the ability to easily contribute and upload content.
Great Product for Multi-Location Businesses
What do you like best about the product?
With over 500 locations SOCi makes it easy to maintain online consistency while providing an easy way to manage reviews no matter where they exist. With all of its features, SOCi saves hours of work from many people at our organization.
What do you dislike about the product?
We've definitely had some bugs here and there that thave affected usage. That said, the support team has been very responsive and most issues have been fixed quickly.
What problems is the product solving and how is that benefiting you?
If you've got multiple units, SOCi is a necessary platform. It makes multiple marking tasks easier, allowing more time for strategic initiatives to move the business forward.
User Friendly & Efficient
What do you like best about the product?
I am able to monitor all of our social media platforms in one place which saves me so much time! SOCi is so easy to use. My favorite feature is the scheduler. I can easily upload the content I creat and schedule post across platforms with a click of a button. Its nice that the software monitor peak posting times as well so I can be my posts are seen.
What do you dislike about the product?
I would like there to be more usable content in the discovery section.
What problems is the product solving and how is that benefiting you?
SOCi simply saves me so much time in my work day.
SOCi user
What do you like best about the product?
I like that our store managers can manage their reviews based on what comes in on a daily basis. They get the notifications and can go in and respond to customers. As an admin I like that I can see what comes in from all locations in order to assist in the process
What do you dislike about the product?
I feel like the site has so much info and not enough of our employees are well informed or engaged on using it. It's a new platform and there is a learning curve
What problems is the product solving and how is that benefiting you?
Ensures that each location is receiving their proper reviews from customers so it helps that one team does not have to do all the work to respond to what comes in
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