SOCi Platform
SOCi Inc.Reviews from AWS customer
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3,604 reviews
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Highly recommend!
What do you like best about the product?
I love the how easy it is to reply to all reviews in a matter of seconds.
What do you dislike about the product?
The only downside is that I do not get email alerts when there is a new review but I am not sure if that is something that I need to opt in.
What problems is the product solving and how is that benefiting you?
Replying to resident reviews.
Ease of use
What do you like best about the product?
Easy to use and track customer reviews. Easy to understand format. Simple to respond and keep our guests informed and appreciated.
What do you dislike about the product?
Too many tabs which don't apply directly to the responder. Review responses take too long to get approved.
What problems is the product solving and how is that benefiting you?
Responding to reviews.
Marketing made easy!
What do you like best about the product?
Being able to schedule posts ahead of time!
What do you dislike about the product?
Not being able to share posts made by other users.
What problems is the product solving and how is that benefiting you?
Makes it easier to schedule posts
Solid SOCi
What do you like best about the product?
I like that SOCi is a one stop shop, there is no need to log in to various social media sites to upload content or respond to reviews. It also has some great information that will help you engage your audience.
What do you dislike about the product?
I can't think of any major downsides to Soci. I think it would be beneficial to receive updates about changes and enhancements to the platform.
What problems is the product solving and how is that benefiting you?
It's making social media managment a snap that can be done by anyone on the team.
Easy to use
What do you like best about the product?
Platform is easy to navigate. I find the information easy to understand.
What do you dislike about the product?
I don't think there is anything I don't like.
What problems is the product solving and how is that benefiting you?
Replying to all feedback given.
An all-encompassing platform.
What do you like best about the product?
Soci provides most everything we are looking for in a platform that makes social media and marketing needs easy and efficient.
What do you dislike about the product?
The lack of notification when there is an error or glitch.
What problems is the product solving and how is that benefiting you?
It solves the ability to schedule out social media and local posts all in one spot. It also makes local listing updates quick and efficient.
SOCi filers from around the web
What do you like best about the product?
SOCi places reviews from several different sites including facebook and Google in one place. It makes it easy to respond to reviews and see what the public we interact with thinks of our location.
What do you dislike about the product?
The site navigation can be confusing at times with so many locations, but once you get to know the platform it can be navigated. The only way to make it simpler would be to dumb it down, but I'm not sure that's possible
What problems is the product solving and how is that benefiting you?
Filters customer reviews from around the web and places them all on platform that we can respond to through the one website. It's helped locations stay on top of customer reviews.
Great service by Soci
What do you like best about the product?
They are very helpful when any issues arise.I like the website.
What do you dislike about the product?
Nothing, so far Soci is great.the website is easy to navigate.
What problems is the product solving and how is that benefiting you?
Soci allows me to change content for business when we need too
My time with soci has
What do you like best about the product?
I love the ease of scheduling posts and then not having to worry about them afterwards. It's a great feeling having another item off of my priority list.
What do you dislike about the product?
I honestly cannot think of any faults with soci. I've experiencing nothing but successes with the program so far.
What problems is the product solving and how is that benefiting you?
Soci makes it so easy for us to post to several social pages at the same time with custom posts, templates, events, and more.
I can't live without SOCi!
What do you like best about the product?
I manage 10 franchises social and Google business pages. This allows me to cut my time in half when responding to reviews and posting on our social pages. What used to take me hours, takes me minutes!
What do you dislike about the product?
I honestly have not found a downfall of using SOCi at the moment. It meets all my needs and the continual updates are very useful for our social calendars and reputation management.
What problems is the product solving and how is that benefiting you?
When managing multiple locations across the country, it gets hard to stay on top of them and organized. SOCi allows me to cut my time in half when responding to reviews or posting to our social pages. The templates have been a LIFESAVER!
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