SOCi Platform
SOCi Inc.Reviews from AWS customer
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Easy to use
What do you like best about the product?
What I found helpful were the pregenerated responses.
What do you dislike about the product?
I have not ran into any issues yet. Everything seems to work fine.
What problems is the product solving and how is that benefiting you?
Help come up with pregenrated responses that saves time instead of thinking about what to write back.
I think it is great.
What do you like best about the product?
SOCi is very easy to use and very helpful in notifying me when we receive reviews.
What do you dislike about the product?
i dont think that there is anything i can think of to name right off that i dislike.
What problems is the product solving and how is that benefiting you?
i think it is helpful to track reviews and where they come from etc.
Great SOCI Experience with 20+ Restaurants
What do you like best about the product?
I like the overview of all 20 locations, I dont like that things move around sometimes I cannot find features I used to use/recap screens change. I really love the Ai features thank you for adding that.
What do you dislike about the product?
I think letting multiple users access the account would be cool.
What problems is the product solving and how is that benefiting you?
Customer concerns and feedback, Helping me connect with a large audience in a shorter window of time. Thank you!
Easy to utilize
What do you like best about the product?
You can schedule posts in advance, reply to reviews and messages all in one place
What do you dislike about the product?
It took a little time to get used to navigate through it
What problems is the product solving and how is that benefiting you?
Helping preschedule posts so we can still post even when we don't have time to do it that day
Time Saving!
What do you like best about the product?
It helps us to efficiently reply to all our Google reviews, we have great response options at our fingertips, and we just personalize it when needed.
What do you dislike about the product?
No downsides yet. So far the expericence has been positive. Thanks Soci!
What problems is the product solving and how is that benefiting you?
Saves time creating new posts to social media and to respond to reviews on Google and FB.
Powerful tool for social media posting
What do you like best about the product?
The calendar feature makes it so easy to add posts that you create for any future date. The ap allows you to add images, video, and a shortened URL in a snap. Posts can be added immediately or scheduled for a future time.
What do you dislike about the product?
There is not much I don't like about SOCI as it does exactly what I want it to. Schedule posts for future dates. Perhaps there could be an option to add a UTM link for Google Business Profile posts. If that exists already I can't find it on the interface.
What problems is the product solving and how is that benefiting you?
The system makes it easy to post an update for a client's business. Sometimes our clients have exciting news they want to share, change firm names or location, add key members which all make great posts. It also can help a bit with SEO by building some off site authority.
I Love SOCi
What do you like best about the product?
I love the support and the interface. Overall I believe SOCi has been very easy to use and the team is so supportive.
What do you dislike about the product?
I believe there are a few functions that could be improved upon such as Apple editing and Yelp editing as well. Things can be hidden.
What problems is the product solving and how is that benefiting you?
I think SOCi has helped with our overall rankings on GBP and everywhere in general.
Such a time saver!!!
What do you like best about the product?
I can't even imagine the ghost town our social media pages would be if we did not use this service! They take care of it all with posts that are relevant to our industry. I don't have to do anything!
What do you dislike about the product?
I don't have any complaints. Really, this is a very valuable tool created by people that know what they are doing. Even if I did have a complaint, I'm certain they would address it promptly.
What problems is the product solving and how is that benefiting you?
SOCi is solving the problem of there not being enough hours in the day to do this for ourselves. We know how important it is to have an online presence, we just don't have the time. They are also breaking it all down for us as far as the engagement we are getting on social media, it's such a valuable resource. They are saving me from having to hire someone else to do this for us.
SUPER user-friendly and easy to use!
What do you like best about the product?
- Posts to multiple social media platforms at once
- Can schedule future posts across sites
- Allows hashtags
- Offers templates and post ideas
- Affordable
- Can schedule future posts across sites
- Allows hashtags
- Offers templates and post ideas
- Affordable
What do you dislike about the product?
I love Soci, just wish our agency started using it sooner!
What problems is the product solving and how is that benefiting you?
Soci is a huge time-saver and cuts posting time in half by enabling the option to post to multiplke sites at once.
Easy, intuitive
What do you like best about the product?
Easy to use and very intuitive for use. The prebuilt reply options make it a lot easier to reply to several reviews in a short period.
What do you dislike about the product?
Initial settup was slow and it took several atempts for login.
What problems is the product solving and how is that benefiting you?
Solving online review presence
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