SOCi Platform
SOCi Inc.Reviews from AWS customer
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Save time!
What do you like best about the product?
I run multiple franchises so you can imagine managing our social media and online footprint can be time consuming.
SOCI saves me time by making one post and posting to different platforms, most importantly Google!
I can toggle between locations in a second and schedule out our media.
SOCI also manages our online brand and interactions with our business so we can keep tabs on how we're doing.
So many tools in one!
SOCI saves me time by making one post and posting to different platforms, most importantly Google!
I can toggle between locations in a second and schedule out our media.
SOCI also manages our online brand and interactions with our business so we can keep tabs on how we're doing.
So many tools in one!
What do you dislike about the product?
Nothing so far. I would prefer the option to post the same thing on multiple locations rather than toggle between them. That would save more time.
What problems is the product solving and how is that benefiting you?
I manage multiple locations and often don't see the interactions with our business. I appreciate all of the reviews and comments in one place.
Quick and Easy Way to Access Review Data
What do you like best about the product?
It's a centralized hub to collect all of our reviews from numerous sources.
What do you dislike about the product?
Would like to have more ability to create customized reporting.
What problems is the product solving and how is that benefiting you?
A central location to collect and review all of our online reviews and presences.
Super Useful Platform
What do you like best about the product?
SOCi has several different functions and uses, but all of them are super user friendly and easy to use/understand without a ton of training.
What do you dislike about the product?
We've run into issues with listings being swapped for another account which has wreaked havoc on listings and SEO
What problems is the product solving and how is that benefiting you?
Dashboard to review and response to reputation, automating social media posting and provided detailed reporting
Easy to use, great support
What do you like best about the product?
The interface is very user-friendly. I like having the free content available to our customers
What do you dislike about the product?
nothing, everything seems great. anytime we have an issue, we are assisted immediately
What problems is the product solving and how is that benefiting you?
We manage thousands of clients blogs and Soci helps us schedule our posts with minimial issues
Soci's platform is helpful but the posting is not.
What do you like best about the product?
The dashboard and organization. IT has a good foundation.
What do you dislike about the product?
The dashboard dis a little difficult to navigate at first and the posting is not great.
What problems is the product solving and how is that benefiting you?
It solved the reputation management, not so much the social media posting.
Great program!
What do you like best about the product?
How I am able to see the calendar and scheudle out post.
What do you dislike about the product?
I wish I got emails when someone messages me.
What problems is the product solving and how is that benefiting you?
N/A
SOCi is great for social media management across multiple platforms/clients!
What do you like best about the product?
SOCi has made sharing social calendars with our clients for their approval so much easier. We used to utilize word documents to share our content and images for clients to post, but now we can share them already scheduled and ready to go. It also makes clients' lives easier to share their own content aside from what we provide them.
What do you dislike about the product?
I wish we could clone content calendars so we could share the same calendar, with slight changes, to other clients. I also wish there was an option to have an employee of a client create content, that needs to be reviewed by the client, without having the double approvals.
What problems is the product solving and how is that benefiting you?
SOCi helps us manage all of the content we provide to our clients in one place, which helps people on our side be able to see all client calendars in one place.
SOCI has taken us to the next level
What do you like best about the product?
SOCi is a generational tool that is impeccable in giving you the information needed to take your social media to the next level.
What do you dislike about the product?
I do not dislike much, maybe just a little bit more information on how to run everything and how to use it
What problems is the product solving and how is that benefiting you?
SOCi is a generational tool that is impeccable in giving you the information needed to take your social media to the next level.
Great software
What do you like best about the product?
SOCi is really taking charge of the future of AI. There platform is amazing and as a company the features are fantastic.
What do you dislike about the product?
I do not have any feedback for this. I am very satisfied with SOCi
What problems is the product solving and how is that benefiting you?
Efficieny in AI capabilities and the continues support from my CSM and team.
Incredible platform
What do you like best about the product?
It's efficency. I love the way you can schedule out posts and tailor them to all the media platforms.
What do you dislike about the product?
Lack of reliability at times. Sometimes it crashes and you have to wait for support, but it always comes evnetually.
What problems is the product solving and how is that benefiting you?
Scheduling out posts in advance without having 1,000 logins.
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