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SOCi Platform

SOCi Inc.

Reviews from AWS customer

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External reviews

3,992 reviews
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External reviews are not included in the AWS star rating for the product.


    ML H.

I love the ease of use

  • August 17, 2023
  • Review provided by G2

What do you like best about the product?
The ease of automatic posting, as I do the Social Media for Score.org.
What do you dislike about the product?
I google is not allowing youtube videos to be posted, except for telling people to go to youtube to watch. Can you find out what's going on with this?

I would like information to subscribe for my own biz.
What problems is the product solving and how is that benefiting you?
Posting over a number of days, for Score.org events, and updates


    Alix K.

Great for tool for businesses

  • August 17, 2023
  • Review provided by G2

What do you like best about the product?
Being able to manage multiple social media sites at one time in one location.
What do you dislike about the product?
I wish the app was more like the website.
What problems is the product solving and how is that benefiting you?
Managing multiple social media sites in one location


    Glenn S.

SOCI Gets It Done!

  • August 17, 2023
  • Review provided by G2

What do you like best about the product?
Love that you can access all reviews from all social media outlets simple and can manage all of your locations within SOCI. It's a user friendly software and easy to use.
What do you dislike about the product?
That the file downloads don't download straight to your computer. They are sent as a file to your email.
What problems is the product solving and how is that benefiting you?
This help us communicate with our customers so we can ensure we follow up for any issues and great customer service!


    Museums and Institutions

SOCi helped my business grow!

  • August 17, 2023
  • Review provided by G2

What do you like best about the product?
I like their user platform. It is easy to understand and clear on how my money is being spent to promote my business.
What do you dislike about the product?
The downside of SOCi would be the complex lingo used for someone who is novice at understaning how social media is being used to reach customers.
What problems is the product solving and how is that benefiting you?
I am using SOCi to handle all my media outreach, more specifically social media. I love it becasue I fo not have to worry about doing that manually and they do a much more professional job than I ever can!


    Jessie G.

Could be better

  • August 16, 2023
  • Review provided by G2

What do you like best about the product?
Easy templates for reviews and if the data was recent it would even better!
What do you dislike about the product?
It doesnt seem to update data regularly and still has the same data form over year ago. Be nice to see which ones are performing better per review type. Get notification once there is a review would be great.
What problems is the product solving and how is that benefiting you?
I hope they get the issue with responding to yelp reviews resolved


    Hospitality

Great tool to post across platforms and accounts

  • August 16, 2023
  • Review provided by G2

What do you like best about the product?
SOCi is great because it allows me to manage multiple accounts all in one place. Posting is quick, navigating the scheduler and customizing posts by platform is easy.
What do you dislike about the product?
I do wish that SOCi had additional capabilities like scheduling reels to Instagram and Facebook, and posting to Pinterest. I don't like that SOCi does not resize imagery for Instagram so you have to take the extra step to resize it before scheduling.
What problems is the product solving and how is that benefiting you?
Keeping all the accounts organized and in one place has been incredibly helpful so there's no need to log in and out of multiple platforms or toggle between web browsers.


    Mulhim N.

Good

  • August 16, 2023
  • Review provided by G2

What do you like best about the product?
It's very simple to use and the email shows preview
What do you dislike about the product?
Too many tabs and pointless things on there
What problems is the product solving and how is that benefiting you?
Google Reviews


    Brian W.

Using SOCi is a breeze

  • August 16, 2023
  • Review provided by G2

What do you like best about the product?
SOCi is very easy to use to schedule social media posts. Plus, the ability to make changes as needed and have them quickly happen make SOCi indispensible for a small business owner.
What do you dislike about the product?
The only thing I might dislike abou SOCi is it does not seem to be as easy to upload new pictures.
What problems is the product solving and how is that benefiting you?
SOCi solves the problem of time. Being able to schedule posts when I have time and then have them distributed throughout the week or month is invaluable since time is the commodity I have the least of.


    Amy N.

Reputation Management at it's best

  • August 16, 2023
  • Review provided by G2

What do you like best about the product?
Soci has been a huge win for our company. Our franchisees find it to be so useful as a one-stop-shop for reviews, listings, and social media. The leadership loves the ability to be able to see what's happening in the field at a glance.
What do you dislike about the product?
I'd like to see the ability to upload images to multiple locations at once and the setup for Yelp is not going well.
What problems is the product solving and how is that benefiting you?
This gives our franchisees a very quick and easy to use platform to handle their reviews and social media


    Steven C.

SOCi Product Review

  • August 16, 2023
  • Review provided by G2

What do you like best about the product?
I love the simplicity of SOCi. There is only a very short learning curve, and once I navigated the dashboard for a couple hours, I felt very comfortable. I recommend to anybody wanting to create a content calendar.
What do you dislike about the product?
I believe the SOCi dashboard can be modernized to simply look more appealing. I believe if the aesthetic improved slightly, then all the boxes would be checked.
What problems is the product solving and how is that benefiting you?
SOCi has helped simplify creating content calendars for hundreds of clients. With the simple platform, we are able to effectively coach clients on how to best optimize the platform.