SOCi Platform
SOCi Inc.Reviews from AWS customer
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User friendly for a large group
What do you like best about the product?
Soci is user-friendly for a group that has more than one marketing admin. It allows a streamlined communication among the team, saving time and reducing the amount of emails back and forth to work on a project or campaign.
What do you dislike about the product?
This is not a dislike, just a suggestion for additional functionality. It would be great if, while creating content on the site thorugh Canva, if it would give an option to auto format into a flyer that could be utilized in an email marketing campaign.
What problems is the product solving and how is that benefiting you?
The SOCi program allows admins to keep track of everything going on related to social media within the organization. Rather than scheduling multiple meetings to ensure that targets are met, we are able to log in and check progress. This saves so much time!
Extremely well received . Increased the number of enrollment
What do you like best about the product?
That you are doing the targeted advertisement and I have time to focus on operations in the center.
What do you dislike about the product?
I cannot say I dislike something specific.
What problems is the product solving and how is that benefiting you?
Post the achievements of my students on multiple apps once. (Facebook, Linkedin, etc)
Very simple and convenient!
What do you like best about the product?
User friendly, easy to use and manage, right at your fingertips
What do you dislike about the product?
Because there are so many useful features, it can be too much
What problems is the product solving and how is that benefiting you?
Instead of logging on daily, I only have to manage social media once a week or month
Recommendations to others considering the product:
Do it!
SOCi streamlines our marketing processes.
What do you like best about the product?
The most helpful tool that I use in SOCi is scheduling across multiple store accounts. Broadcasting specific messages across all of our channels makes a cohesive voice. Another thing I really enjoy is the ability to send all of the engagements and reviews directly to my phone so that I'm not missing any of the customer comments, questions, or reviews. This has helped us get our review response time down tremendously.
What do you dislike about the product?
There is not much to dislike about SOCi, however, there are areas for improvement. One is the ability to see real-time results of lead generation happening from boosted or paid ads. Having to wait for updated results is a bit of a downfall, but nothing that can't be improved
What problems is the product solving and how is that benefiting you?
A feature that I would like to see added is the ability to pre-schedule story posts for both Instagram and Facebook. One of the great benefits is tracking review sentiment. I can see if our team is having an off week or an awesome week just by viewing the graphs at both of the insights on conversations. Another feature I'm starting to enjoy is the Reporting Suite. I think that there are still several other reports to be added, but this has been a welcomed tool to be able to present the work we're doing in marketing to the rest of the company.
Recommendations to others considering the product:
This company is a favorite among the rest when it comes to effectively and efficiently handling your social media marketing strategy. Their ability to track boosted, paid, and organic insights and provide timely notifications for customer interactions has allowed our presence on social media to grow exponentially. Their customer support and willingness to take in feedback is proven time and again with great new features, BETA testing for top users, and more. A great tool for all your marketing needs.
Easy to Use & Manage
What do you like best about the product?
SOCi is easy to natigave, and managing social media accounts has never been easier! We love the function of being able to schedule posts. Having the option to select which account you want to post to from the page is, honestly, a lifesaver!
What do you dislike about the product?
We haven't been able to get the reviews to work. It would be nice to see a "notification" on the dashboard to see new comments and other information!
What problems is the product solving and how is that benefiting you?
SOCi is helping us stay on top of our social media accounts and reach our goals. We are more productive with posting because it takes a couple of minutes to make each post!
Regional Marketing Director
What do you like best about the product?
The ease of use and functionality for our teams!
What do you dislike about the product?
Wish we were able to post IG stories and videos
What problems is the product solving and how is that benefiting you?
No problems at this time and the team has a great support team when issues arise.
ES Ace Review
What do you like best about the product?
being able to schedule out our social media marketing strategy for the entire month and further out for holidays and special events.
What do you dislike about the product?
There needs to be a better way to search and organize our social media images and content. Better App
What problems is the product solving and how is that benefiting you?
Planning what we will have posted on our social media accounts on each store and across all of our locations.
Soci is a great platform!
What do you like best about the product?
SOCi optimizes our social media monitoring, assessment, and replies. It is certainly worth the investment. ~ Dustin Mitchell
What do you dislike about the product?
I would like for there to be built-in editing tools for content posts.
What problems is the product solving and how is that benefiting you?
Response times!
Soci review
What do you like best about the product?
That we can plan a month in advance, monitor all postings and easy to navigate dashboard
What do you dislike about the product?
That we can't copy and paste posts from one property to another
What problems is the product solving and how is that benefiting you?
Makes it easy to post on all platforms, instead of posting on several places you post on soci to feed to FB, IG, GM etc
Soci is very easy to use. Easy to post and schedule as well
What do you like best about the product?
The ease with which I can schedule and post on multiple platforms
What do you dislike about the product?
We are only allowed to post videos to facebook and instagram
What problems is the product solving and how is that benefiting you?
With Soci we are trying to reach people so taht they can buy our products and we have realized it
Recommendations to others considering the product:
Enjoy it! It's the best social media tool I have encountered so far
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