SOCi Platform
SOCi Inc.Reviews from AWS customer
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Love Soci!
What do you like best about the product?
Soci provides a very easy platform to schedule both IG & FB posts!
What do you dislike about the product?
I would love to have the capability to sponsor IG posts as well as FB.
What problems is the product solving and how is that benefiting you?
Easy scheduling and peace of mind.
Helpful Planning But Lacking
What do you like best about the product?
It's nice to be able to plan posts in advance, however, if it's more than one photo - SOCi isn't able to post to Instagram so we manually have to post, which then in turn, does not get the insights as the items that get posted through SOCi.
What do you dislike about the product?
Not being able to post multiple photos in one post. SOCi can save so much time but if we have a carousel post, I have to go into each account and post individually which is a tedious task.
What problems is the product solving and how is that benefiting you?
Only solving single posts. There's a lot of room for growth and advancement with SOCi.
SOCI works well for business
What do you like best about the product?
The ability to plan ahead has been very helpful in our marketing process.
What do you dislike about the product?
Waiting for a second approval can sometimes be a hassle, but that is the way our account was set up, it has nothing to do with the functionality of the platform.
What problems is the product solving and how is that benefiting you?
The benefits are the ability to plan in advance our campaigns, but we have had no issues.
Recommendations to others considering the product:
SOCI has not experienced the down time other platforms I have used, so I recommend you take a look and see if they meet your needs.
Simplifying Social Post
What do you like best about the product?
I have wanted to use one platform to make post to multiple social accounts. This is set up for that!
What do you dislike about the product?
I have been on board with Soci more lately.
What problems is the product solving and how is that benefiting you?
It has helped to save time and also my social team has access so that we are consistent with posts.
Beer Den 191
What do you like best about the product?
Easy to use and review/see posts by peers and coworkers
What do you dislike about the product?
I’m not sure I’ve used it enough to find anything I don’t like.
What problems is the product solving and how is that benefiting you?
Helping to meet marketing needs within the overall store.
Operations Coordinator
What do you like best about the product?
The ability to post on all platforms with ease.
What do you dislike about the product?
Would like to see a story and live function added
What problems is the product solving and how is that benefiting you?
Marketing approval from corporate.
Recommendations to others considering the product:
None
Social Media Control Made Easy by SOCi
What do you like best about the product?
The ability to control all your social media accounts under one system.
What do you dislike about the product?
You do need to complete the training to understand how to use system properly, which is time consuming.
What problems is the product solving and how is that benefiting you?
I am able to see various store locations reviews and respond in a much quicker manner. The turn around time allows me to correct any guest issues almost immediately, sometimes while they are still on store. Also allows me correct hours and information about each location that spreads out to all the other websites.
Recommendations to others considering the product:
When you run multiple locations and have very little time to check all your social media, SOCi will do the work for you and make it so that you can control your companies online presence.
Great Place to see all my content at once
What do you like best about the product?
Linked to multiple accounts and the ability to post in one place
What do you dislike about the product?
You cannot design content on the platform
What problems is the product solving and how is that benefiting you?
Quickly and effectively manage my online profiles and presence.
Great for managing multiple locations
What do you like best about the product?
The ability to manage multiple locations is great. My company is also a part of the beta test for reporting dashboards that will be a really helpful feature once they are available to everyone. The dashboards currently show if the location has met the set goals for posts per week, review response, and engagement response. Its very helpful for the local social media managers to be able to easily see if they're hitting their goals or not, and if they're not, the dashboard links directly to where they need to go to fix the problem.
What do you dislike about the product?
It has a lot of technical glitches and I don't love the UI. New users often find the layout confusing. A lot of what I dislike about using SOCi is just due to social media platform's rules about posting using 3rd parties. For example, LinkedIn does not allow you to post videos using a 3rd party so we still have to log in and post those natively.
What problems is the product solving and how is that benefiting you?
SOCi allows us to manage multiple locations in one tool. The reporting gives us visibility into the success of our content that we wouldn't have if we just posted natively. SOCi also helps centralize our review management. Instead of getting notifications from Yelp, GMB, BBB, etc, we can just get notifications from SOCi for all of those platforms. It's very easy to look at reviews across platforms using SOCi.
Great time management tool for keeping your social media active!
What do you like best about the product?
Easy to schedule content and forget about it so you can spend your time on other aspect of your business.
What do you dislike about the product?
Can't really think of anything at this time except for the renewal of your links/passwords to you social media accounts.
What problems is the product solving and how is that benefiting you?
Keeping social media active with current and relevant content.
Recommendations to others considering the product:
Consider this a great time management tool.
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