SOCi Platform
SOCi Inc.Reviews from AWS customer
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Easy Scheduling, But App Needs Improvement
What do you like best about the product?
I appreciate how SOCi simplifies scheduling for our social media, making the process manageable and efficient. I like having the functionality available on both the app and laptop, which is convenient for my workflow. Overall, I find the full package of features provided by SOCi to be satisfying and well-rounded.
What do you dislike about the product?
I would prefer better app performance, specifically regarding the functionality and placement of the save/send button.
What problems is the product solving and how is that benefiting you?
I find the product makes scheduling our social media easy, with functionality across both the app and laptop.
Great trainings
What do you like best about the product?
The dashboard is simple on not overcomplicated. I like that I have access to tools and analytics at my fingertips. I've only done one webinar but after doing this first one, I'll definitely be doing more.
What do you dislike about the product?
I can't think of too many off the top of my head as I haven't used the platform in too much depth yet.
What problems is the product solving and how is that benefiting you?
I'm a Farmers insurance agent. I've been paying for another SEO company to do what I believe SOCI might already be doing. The SOCI dashboard is far more robust than my current SEO company.
SOCi is a fantastic tool for small business social media management!
What do you like best about the product?
As a busy social media manager, one thing I really appreciate about SOCi is the ability to schedule posts months in advance. Unlike other media scheduling platforms, which only allow you to schedule up to 29 days, SOCi gives me the flexibility I need and the peace of mind in knowing that my posts will go up on time.
What do you dislike about the product?
While I appreciate the tools offer by SOCi overall, one drawback of the platform is the less than ideal user interface. Sometimes the website can be a bit confusing to navigate and it requires me to switch between different pages to find all the info I need.
What problems is the product solving and how is that benefiting you?
Using SOCi allows fro more time in my day by allowing me to schedule social media posts in advance and to multiple platforms at one time.
Working with SOCI has allowed our business to streamline many tasks
What do you like best about the product?
I love that we can manage so many aspects of our business in one space, socials, reviews, online listings, and website pages. Ease of use and support are a big plus.
What do you dislike about the product?
In the past year we have had a lot of turn over in terms of CSM which did affect our support and moving forward on a few projects.
What problems is the product solving and how is that benefiting you?
Managing 40+ facebook pages for all our locations and helped rebuild all of our website location pages
Training
What do you like best about the product?
Training was informative and detailed...
What do you dislike about the product?
It was a lot of information in training.
What problems is the product solving and how is that benefiting you?
It's partnering with our company
Hotel user
What do you like best about the product?
the constant communication. the response to reviews are well
What do you dislike about the product?
Linking Facebook and Instagram are tricky.
What problems is the product solving and how is that benefiting you?
I haven't had any issues come across any issues.
Best way to manage socials
What do you like best about the product?
Easy to use, customer support is great, and so many social media platforms
What do you dislike about the product?
Truly is hard to find one thing I dont like, maybe wish there was an app on your phone
What problems is the product solving and how is that benefiting you?
It is putting our agency out there so others can use us
Great tool to have all social media platforms in one area
What do you like best about the product?
Easy to navigate. Love the scheduler and photo library.
What do you dislike about the product?
There is not anything that I can think of.
What problems is the product solving and how is that benefiting you?
Setting up posts in advance.
Soci helping businesses with easier platform managing system
What do you like best about the product?
What I like best about SOCi is how it brings everything into one centralized platform. It’s not just a scheduler — it lets you manage social media content, respond to reviews, and track performance analytics all in one place. That kind of all-in-one functionality saves a ton of time and helps ensure consistency across multiple locations or accounts.
What do you dislike about the product?
One thing I’ve found a bit challenging with SOCi is the user interface — it can feel a little clunky or unintuitive at times, especially for new users. Some features are nested in ways that aren’t immediately obvious, which can slow things down. Also, while it does a lot, there are occasional limitations when it comes to customization or integrating with certain other tools we use. But overall, the pros definitely outweigh the cons — it just takes some getting used to.
What problems is the product solving and how is that benefiting you?
Helping not post on all different accounts, it posts at once
It is easy to use and user friendly
What do you like best about the product?
I am really new to this organization, but I find it user friendly and easy to use.
What do you dislike about the product?
nothing so far. I have not had any issues.
What problems is the product solving and how is that benefiting you?
posting social media posts
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