SOCi Platform
SOCi Inc.Reviews from AWS customer
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VERY CONVENIENCE
What do you like best about the product?
the follow up and the personalize attention to the clients
What do you dislike about the product?
n/a I like how they send notifications to the clients
What problems is the product solving and how is that benefiting you?
be there to reply and ask for google reviews
Marketer
What do you like best about the product?
I love how easy it is to use! Because I take most of my social media pictures on my phone, I love that it’s easy to use just right on my phone! It’s so convenient!
What do you dislike about the product?
There isn’t much I don’t like about soci. For the most part I enjoy using the app!
What problems is the product solving and how is that benefiting you?
It’s making it so easy for me to create Facebook posts for my local store. I love how we’re able to already have pictures generated alone with yall make it easy to switch pictures out but keep the captions!
Easy Peasy with Soci
What do you like best about the product?
Soci makes posting easy. I like the guidelines that are right there as I am writing my posts.
What do you dislike about the product?
Sometimes navigatting the pictures is not super user friendly
What problems is the product solving and how is that benefiting you?
Reaching out to a larger market and having access to pictures and posts
very satisfied
What do you like best about the product?
Marketing my product and bringing in new customers
What do you dislike about the product?
I don't think nothing at this time still in progress
What problems is the product solving and how is that benefiting you?
bring awareness to my business
Makes scheduling social media posts a breeze!
What do you like best about the product?
I love the ability to manage multiple locations and their various social media accounts all in one place! The calendar is easy to look at and view. Creating and scheduling post is a breeze!
What do you dislike about the product?
While we get notifications through SOCi regarding likes, comments, follows. etc on our social media accounts, we can't find how to view or reply to these features. I wish these features were easier to locate so we don't have to go to the individual social media pages to reply.
While you can create a post to all linked social media pages at one time, you can't edit them all at one time once scheduled. I wish there was a way to select all identical posts across all the social media accounts and make edits to a post before it has been posted (such as correcting a typo before a post scheduled for next week publishes.)
While you can create a post to all linked social media pages at one time, you can't edit them all at one time once scheduled. I wish there was a way to select all identical posts across all the social media accounts and make edits to a post before it has been posted (such as correcting a typo before a post scheduled for next week publishes.)
What problems is the product solving and how is that benefiting you?
It allows us to manage multiple locations and their various social media accounts all in one convient place.
quite amazing
What do you like best about the product?
many options, whether you are a small business or large business
What do you dislike about the product?
narrator in educational video talks too fast... however this is minor
What problems is the product solving and how is that benefiting you?
making it easy to advertise across Social Media Platforms
Listings Made Easy
What do you like best about the product?
The platform itself is very easy to use when managing our listings. It's very straight forward and you don't have to fish around too long to find what you need. Even when you don't know how to do something, SOCi support is very helpful.
What do you dislike about the product?
Personally, I think the social aspect of SOCi could use some work. It's a little confusing to get the hang of and use effectively. It takes a lot of patience and time, but once you figure it out, it's not too bad.
What problems is the product solving and how is that benefiting you?
Primarily they're solving the issue of listings management for us. They consolidate everything into one platform and make it very easy to manage listings for all 75 of our locations. Having one source of truth for all this information is incredibly helpful to us, and also ensures that our guests are getting correct and up to date information when they're viewing our listings.
Helpful for seeing multiple platforms at once
What do you like best about the product?
SOCI makes it easy to manage both Facebook and Instagram all in the same place. It is helpful for seeing all google revies that come through.
What do you dislike about the product?
I have had some difficulty with uploading things into SOCI to post
What problems is the product solving and how is that benefiting you?
Being able to post to multiple platforms from the same space
Social Media Software Review
What do you like best about the product?
I love the ability to manage ads both on a local and national level, and the shared albums.
What do you dislike about the product?
I wish I could edit multiple platforms versions of the same post in one spot, rather than having to click into each individual post.
What problems is the product solving and how is that benefiting you?
We are using soci as the child in a parent-child relationship. Content is produced at a macro level and then shared with many users to review, change and manage deployment. We are also able to take advantage of the larger organization's ad budget by sharing our ad account with them and having them boost posts on our behalf.
Easy
What do you like best about the product?
Easy calendar to work with and AI suggestions for responses
What do you dislike about the product?
Sometimes the AI responses are repetitive
What problems is the product solving and how is that benefiting you?
Puts all reviews together chronologically in one place which is easier than using Google.
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