SOCi Platform
SOCi Inc.Reviews from AWS customer
0 AWS reviews
-
5 star0
-
4 star0
-
3 star0
-
2 star0
-
1 star0
External reviews
3,586 reviews
from
External reviews are not included in the AWS star rating for the product.
Helpful for Managing multiple locations
What do you like best about the product?
With social, the thing I find most useful when managing a brand's social engagement for multiple locations is the ease of performing tasks like scheduling post or replying to reviews all on one page rather than having to switch between locations and platforms. Having data from all platforms come together in one place has saved a lot of time. Because of the time saving element, it frees up time to look at metrics, insights, reviews, and address other elements. SO the platform is saving me time but also allowing me utilize even more features soci has to offer.
What do you dislike about the product?
One thing I wish soci was a little more equipped for is posting/sharing onto instagram stories. For example, sharing our own post onto our story a day or so later to keep engagement up. Along with that, I would really like to see the option of posting Facebook stories as well.
What problems is the product solving and how is that benefiting you?
One problem we've had a run in with is removing/adding permissions for different franchisees and lower level users who need access to our platform. I'd also like to see an improvement on the turnaround time for adding a new location.
Soci review by PAWS
What do you like best about the product?
It makes it easier to post to multiple places at once and gives a preview of what the photos will look like on the post.
What do you dislike about the product?
It is more difficult to use on your phone, and doesn't have the option to use the @ to tag other people or businesses in posts.
What problems is the product solving and how is that benefiting you?
decreasing time of posting to multiple places on social media.
very effective for what it does
What do you like best about the product?
I like how everything is user friendly. it's super easy to post and see all your scheduled posts and review prior posts. I do like that it's very easy to navigate the site.
What do you dislike about the product?
I haven't found anything I don't like yet, but it seems overly inclusive for what I personally do.
What problems is the product solving and how is that benefiting you?
Soci helps me schedule posts and notify residents about community events.
Mostly great
What do you like best about the product?
We use it for posting to facebook and instagram along side a company handling out facebook. Love they help keep the feed full.
What do you dislike about the product?
I wish there was a way to block off days for posting. So they would be scheduled on other days and easier to coordinate with dealership scheduled posts
What problems is the product solving and how is that benefiting you?
.
Excels in most areas, room for improvement in UX
What do you like best about the product?
Large number of features including local listings, social media, surveys, and reputation management. AI for the reputation piece has been a time saver
What do you dislike about the product?
New upgrades and features are buggy upon launch
Dashboard is not very user friendly or responsive
Dashboard is not very user friendly or responsive
What problems is the product solving and how is that benefiting you?
Automating the reputation management piece
I'm new, but its good so far.
What do you like best about the product?
I like how everything is in one place. I enjoy being able to post to multiple feeds at once.
What do you dislike about the product?
As best I can tell, the stats shown to me from Facebook are inaccurate. I also don't like what I believe is a limit on how many posts I can schedule (12). Perhaps I'm misreading the page.
What problems is the product solving and how is that benefiting you?
The ability to post to multiple feeds at once saves a lot of time.
A bit difficult to use in an enterprise environment
What do you like best about the product?
one stop shop to post across all platforms in social media
What do you dislike about the product?
difficult to navigate and understand ufnctionality
What problems is the product solving and how is that benefiting you?
easy to post across platforms
Mixed Feelings
What do you like best about the product?
I like the preloaded content and ability to schedule groups of posts for multiple stores at the same time.
What do you dislike about the product?
My list is long. I never know where to find things like the Red Hot Buys. Different every month. The posts are not labeled clearly - sometimes you see multiple of the same thing - all for different formats (phone, browser, etc.). It'd be helpful to label these. Content is hardly ever uploaded on time for the following month, making it hard to schedule time to do so. Unreliable. The connections with the pages fail frequently, and you have to relink them.
What problems is the product solving and how is that benefiting you?
Group scheduling. Pre-loaded content.
SOCI is FANTASTIC!!!
What do you like best about the product?
SOCi is so easy to use, and is really helpful with time management! I'm able to go in and schedule social media posts all at once so that I'm not focusing on this daily. I also love the feature of easily responding to client's google reviews, too!
What do you dislike about the product?
I can't think of anything that I dislike!
What problems is the product solving and how is that benefiting you?
SOCi is extremely helpful in time management of scheduling and monitoring social media!
Great software for multi-site posting!
What do you like best about the product?
Love using Soci to quickly create social media posts for multiple community sites, respond to reviews, and more
What do you dislike about the product?
I have not experienced a downside to using soci
What problems is the product solving and how is that benefiting you?
It helps us create social media postings easily in advance for multi sites. It also helps us quickly respond to reviews for multi sites.
showing 461 - 470