SOCi Platform
SOCi Inc.Reviews from AWS customer
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Soci is easy to use and very helpful
What do you like best about the product?
I like how easy it is to update our operating hours on Google
What do you dislike about the product?
I wish commenting on Facebook posts was easier
What problems is the product solving and how is that benefiting you?
Dealing with reviews, making automated posts, updating hours. This saves me valuable time
SOCi makes my job so much easier by letting me schedule posts in advance.
What do you like best about the product?
As someone who manages multiple social media platforms for a busy apartment community, scheduling posts used to take forever. With SOCi, I can plan everything in advance and post across all my platforms from one place—Facebook, Instagram, Google, you name it.
What do you dislike about the product?
There is nothing to dislike about SOCi everything about this website is great!
What problems is the product solving and how is that benefiting you?
SOCi helps me with multiple social media accounts by putting everything in one platform. It saves me time, keeps my posts organized, and helps me stay consistent with marketing across all leasing platforms.
SOCI - Mass GBP's
What do you like best about the product?
What is most helpful about the platform is that you are able to make mass changes across the organization in one place. Managing upward of 50+ locations, using a platform like Soci makes it easier to manage large scale changes. It was such as easy transition to provide the companies and locations and SOCI's team integrated everything on the backend.
What do you dislike about the product?
What was least helpful about SOCI was measuring the impact that certain changes would have on my brand, such as the recommended changes.
What problems is the product solving and how is that benefiting you?
Helping me to respond to reviews quickly at a large scale.
Underwhelming but mostly frustrating
What do you like best about the product?
The concept of having an all-in-one platform for managing social media, reviews, and local listings across multiple locations is great in theory. When features work, it’s convenient to centralize content and responses from one dashboard. The idea behind tools like Genius AI is promising.
What do you dislike about the product?
SOCi has been consistently disappointing since we adopted it. The platform is not intuitive, navigation is clunky, and many of the features either don’t work as expected or require constant troubleshooting. We’ve had to open numerous support tickets — not for one-off glitches, but for core features that should function out of the box. Even tools we pay extra for, like Genius AI and dynamic content scheduling, either underperform or flat-out don’t work.
The interface feels dated, slow, and overly complicated for tasks that should be simple. We’ve never experienced a time where the platform operated at 100% — there’s always something broken, lagging, or misfiring. For a system designed to streamline marketing and reputation management across multiple locations, it ends up creating more work and frustration than it saves.
At this point, it feels like we’re paying for the idea of a solution, not an actual one. I genuinely hope corporate reevaluates the platform in the future and considers switching to something more stable, user-friendly, and effective.
The interface feels dated, slow, and overly complicated for tasks that should be simple. We’ve never experienced a time where the platform operated at 100% — there’s always something broken, lagging, or misfiring. For a system designed to streamline marketing and reputation management across multiple locations, it ends up creating more work and frustration than it saves.
At this point, it feels like we’re paying for the idea of a solution, not an actual one. I genuinely hope corporate reevaluates the platform in the future and considers switching to something more stable, user-friendly, and effective.
What problems is the product solving and how is that benefiting you?
None right now
Easy to use social media management platform
What do you like best about the product?
SOCI is great at bringing all your social media accounts together in one place. Although our company prescribed its use, I found it to be very intuitive in its use.
What do you dislike about the product?
The only downside is our company limits our actual abilities within the system.
What problems is the product solving and how is that benefiting you?
The ability to use Admin uploaded template is pretty great.
Easy, creative support
What do you like best about the product?
Connection and help with staying up to date with systems of support.
What do you dislike about the product?
Another ap to navigate. Need to stay on top of information
What problems is the product solving and how is that benefiting you?
Helpful to track my status on social media
Soci review
What do you like best about the product?
I like how everything is in one place to post, and that you can link all social media platforms in one place.
What do you dislike about the product?
sometimes it can be a lot, it took me a while to get used to
What problems is the product solving and how is that benefiting you?
1 location for all reviews, social media.
SOCi makes scheduling posts, responding to reviews, and gaining insight a breeze!
What do you like best about the product?
I love being able to schedule posts and respond to reviews all in one spot!
What do you dislike about the product?
The insight features can be a little bit complicated to figure out.
What problems is the product solving and how is that benefiting you?
It's helps make running a social media account for a business take less time and that frees me up to do other things!
SoCi is very user friendly and I love the Post to story feature.
What do you like best about the product?
Easy user friendly interface, can use emojis
What do you dislike about the product?
That I can't edit or remove posts
IG stories does not translate to FB stories
IG stories does not translate to FB stories
What problems is the product solving and how is that benefiting you?
N/A
Streamlined Social Media Management with SOCi
What do you like best about the product?
I love SOCi for its user-friendly layout that streamlines my workflow and allows me to quickly create polished content, making posts more visually appealing without extensive time investment. The platform's ability to design and schedule social media posts for our apartment community is invaluable, as it ensures residents are well-informed about events, maintenance updates, and activities. SOCi also solves the challenge of daily manual social media posting by allowing me to schedule content ahead of time, ensuring seamless management of events, reminders, and updates.
What do you dislike about the product?
One aspect that I find challenging about SOCi is the editing tools. I'd like more flexibility when designing posts directly within SOCi, without having to switch to other applications. More options for photo and video layouts and the ability to resize content for different platforms within SOCi would greatly enhance my experience. Currently, I often find myself having to design graphics in Canva or other apps before uploading them to SOCi, which is time-consuming.
What problems is the product solving and how is that benefiting you?
I use SOCi to schedule social media posts, eliminating daily manual postings. It keeps residents informed and streamlines my workflow, allowing the quick creation of polished content. However, more in-platform editing features would save time compared to using external tools like Canva.
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