SOCi Platform
SOCi Inc.Reviews from AWS customer
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Very easy to use and they are top notch in response
What do you like best about the product?
Reviews and response time. Always check with property prior to response.
What do you dislike about the product?
Nothing least helpful - they are always on point
What problems is the product solving and how is that benefiting you?
At this time there are no issues with SOCi
SOCi has streamlined the process of managing and responding to positive reviews efficiently.
What do you like best about the product?
What I like most about SOCi is its centralized platform that makes it easy to monitor, manage, and respond to reviews across multiple locations—saving time while ensuring consistent, timely engagement with members.
User interface is easy to navigate.
User interface is easy to navigate.
What do you dislike about the product?
One drawback of SOCi is that it can occasionally lag or have limited customization options when responding to reviews in bulk. Specifically Yelp reviews have been tough to respond to due to the integration issues.
What problems is the product solving and how is that benefiting you?
SOCi simplifies review and social media management, saving time and improving member engagement across all locations.
SOCI is awesome it makes scheduling post easy and to keep track of everything!
What do you like best about the product?
I love that you can use canva through SOCI and everything is pretty user friendly and that the AI can respond to comments
What do you dislike about the product?
I wish the scheduler was grid view that would be AWESOME!!! I also wish when you used Canva through SOCI it could save your progress somewhere automatically
What problems is the product solving and how is that benefiting you?
Helping solve the problem of not having enough time in the day to post so you can do it in advance
Amazing
What do you like best about the product?
That you can post to so many social media platforms with one click
What do you dislike about the product?
There is nothing that I dislike about SOCI
What problems is the product solving and how is that benefiting you?
I don't have to go to each platform to post, it can all be done at one time
SOCi works well
What do you like best about the product?
I appreciate seeing all information in one location, responding to reviews and comments is very efficient.
What do you dislike about the product?
I can't think of anything other than it would be nice to receive timely notification of new reivews to my email without needing to download an app. I prefer to not receive these notifications in my personal time.
What problems is the product solving and how is that benefiting you?
SOCi keeps me from visiting multiple platforms to respond to reviews and comments.
A Comprehensive Tool for Multi-Location Social Media Management
What do you like best about the product?
SOCi has been a game-changer for managing multiple social media accounts across different locations. The scheduling and content management tools are intuitive, making it easy to plan campaigns well in advance. I particularly appreciate the reporting features, which give clear insights into engagement and performance metrics.
One of SOCi’s biggest strengths is how well it centralizes communication and brand consistency, especially for businesses with many locations. The approval workflows are also a big plus for maintaining quality control.
There is a bit of a learning curve at first, and certain advanced features could be more user-friendly. Additionally, support response times could be faster during peak periods. However, once you're familiar with the platform, it becomes a highly efficient and reliable tool.
One of SOCi’s biggest strengths is how well it centralizes communication and brand consistency, especially for businesses with many locations. The approval workflows are also a big plus for maintaining quality control.
There is a bit of a learning curve at first, and certain advanced features could be more user-friendly. Additionally, support response times could be faster during peak periods. However, once you're familiar with the platform, it becomes a highly efficient and reliable tool.
What do you dislike about the product?
There could be some more intuitive reporting, but at the end of the day the data is accessible.
What problems is the product solving and how is that benefiting you?
It helps us manage content across dozens of locations while maintaining brand consistency, tracking performance, and reducing time spent jumping between different social platforms.
Easy to use
What do you like best about the product?
Easy to navigate all my stuff in one would highly recommend
What do you dislike about the product?
Nothing have had great experience with using this system
What problems is the product solving and how is that benefiting you?
Helps me navigate all our social media in one place
Amazing platform for work
What do you like best about the product?
I love the ability to post and schedule upon all social media apps at once.
What do you dislike about the product?
I honestly haven't come across any downsides.
What problems is the product solving and how is that benefiting you?
We just began using Soci but it helps us to schedule posts. We want to grow a following so we would like to post more in order to do so but Soci helps!
A must-have for organized marketing.
What do you like best about the product?
Things Liked about SOCi:
Easy post scheduling
Centralized dashboard
Great analytics tools
Saves time on posting
Helpful support team
Multi-location management
User-friendly platform
Easy post scheduling
Centralized dashboard
Great analytics tools
Saves time on posting
Helpful support team
Multi-location management
User-friendly platform
What do you dislike about the product?
Things Disliked about SOCi:
Occasional slow load times
Limited post preview
Learning curve at first
Some bugs in updates
Few customization options
Notifications delayed
Limited template variety
Occasional slow load times
Limited post preview
Learning curve at first
Some bugs in updates
Few customization options
Notifications delayed
Limited template variety
What problems is the product solving and how is that benefiting you?
SOCi saves time, keeps our social media consistent, and makes tracking results simple.
Great resource!
What do you like best about the product?
Centralizes all things social media and also gives great data points
What do you dislike about the product?
I do not see a downside to using SOCI....
What problems is the product solving and how is that benefiting you?
It gives me more visibility
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