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SOCi Platform

SOCi Inc.

Reviews from AWS customer

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External reviews

3,589 reviews
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External reviews are not included in the AWS star rating for the product.


    Retail

Soci is a tool with ALOT of features. We need to do a better job utilizing it to its full potential

  • July 24, 2025
  • Review provided by G2

What do you like best about the product?
The features that I like most about Soci is GMB and Review ease.
What do you dislike about the product?
What I dislike most about Soci is the training is not user friendly
What problems is the product solving and how is that benefiting you?
One tool to respond back to reviews- makes responding very easy


    Yahir S.

Social Media Post

  • July 24, 2025
  • Review provided by G2

What do you like best about the product?
The way SO-CI allows you to create and post content across all social media platforms simultaneously is truly amazing. It has significantly streamlined our content creation process, saving us a lot of time and effort. One of the features I love most is how it also provides creative post ideas and suggestions, which really help when you're running low on inspiration or looking to boost engagement.

Posting content has become so much easier and faster since we started using SO-CI, and the difference is clear—our social media platforms have seen a noticeable increase in followers and overall interaction. It's like having a virtual assistant dedicated to social media management! SO-CI has definitely made a positive impact on our online presence, and I highly recommend it to anyone looking to grow and simplify their social media efforts.
What do you dislike about the product?
There is honestly nothing I can say I dislike about using SO-CI—it has been an incredible tool from day one. One of the things that truly stands out is their amazing customer support. Anytime I’ve had a question or needed help, their team has been quick, friendly, and genuinely helpful. It’s rare to find such reliable and responsive customer service these days, but SO-CI really sets the standard.

What I love most is how SO-CI makes it effortless to schedule all of your social media posts in advance. This has completely transformed how we manage our content calendar. Instead of scrambling every day to figure out what to post and where, I can now plan everything ahead of time and let SO-CI handle the rest.

I use SO-CI every single day—it has become an essential part of my routine. The platform is super user-friendly, and it’s incredibly easy to implement your posts and integrate with multiple social media platforms. Whether you're managing one account or several, it keeps everything organized and efficient.

If you're looking for a reliable, easy-to-use, and effective social media management tool, SO-CI is definitely the way to go. It’s more than just a tool—it’s a game changer.
What problems is the product solving and how is that benefiting you?
SO-CI has played a significant role in helping us attract more residents to our community, and it's making a noticeable impact on our occupancy rates. By allowing us to consistently create and share engaging, high-quality content across all our social media platforms, we’re able to reach a wider audience and showcase everything our community has to offer—from amenities and events to special promotions and everyday highlights.

With SO-CI, we can schedule posts ahead of time, stay organized, and maintain a strong online presence without the stress of last-minute content creation. This consistency has helped build trust with potential residents and generate more interest in our property. The creative tools and post suggestions SO-CI provides also make it easier to keep our content fresh and relevant.

As a result, we’ve seen increased inquiries, more engagement, and ultimately, more leases signed. SO-CI has truly become a valuable asset in our marketing strategy and continues to support the growth and success of our community


    Brittany S.

Easy way to creat multiple posts all at once

  • July 24, 2025
  • Review provided by G2

What do you like best about the product?
I love being able to post to multiple accounts all at the same time this is very convenient and not having to do so from a personal Device
What do you dislike about the product?
I don't dislike anything about this program
What problems is the product solving and how is that benefiting you?
Being able to post quickly


    Veterinary

SOCi social Media

  • July 24, 2025
  • Review provided by G2

What do you like best about the product?
Portal is very inclusive and can manage multi practices under one place.
What do you dislike about the product?
Sometimes getting review notifications are significantly delayed so often response times are low due to not knowing when they have been received.
What problems is the product solving and how is that benefiting you?
Quick tools to make marketing posts that sync across different platforms.
Multiple locations available under one login


    Restaurants

Great experience for Multi‑Location Restaurant Brands

  • July 24, 2025
  • Review provided by G2

What do you like best about the product?
Our company uses SOCi to manage digital marketing efforts across a portfolio of restaurant brands, and it has become a valuable part of our day‑to‑day operations. As a admin user, I appreciate that SOCi is built with multi‑location needs in mind it’s not just a generic social media tool.
What do you dislike about the product?
The interface can feel a bit heavy at times, and some reports take extra steps to customize but once you get familiar it becomes easier
What problems is the product solving and how is that benefiting you?
SOCi’s reporting tools provide a clear view of engagement, reach, and review performance at both brand and location levels, which makes it easy to share results with stakeholders.


    Real Estate

Maximizing Community Engagement with SOCI: A Game-Changer for Multifamily Social Media Management

  • July 24, 2025
  • Review provided by G2

What do you like best about the product?
SOCI has significantly improved our social media strategy and execution across our apartment communities. The platform makes it easy to manage multiple property profiles, schedule posts, maintain brand consistency, and respond to resident engagement in one centralized dashboard. The content library is especially useful—it’s filled with seasonal, relevant, and customizable post templates that keep our pages fresh and engaging without overwhelming our on-site teams.

The analytics tools have also helped us understand what content performs best, making it easier to adjust our strategy in real time.

Most importantly, SOCI’s customer service has been top-notch. Our account manager is always accessible and willing to help with training, troubleshooting, or brainstorming content ideas.

Overall, SOCI has elevated our online presence, strengthened our community engagement, and simplified the workload for our leasing teams. It’s an essential part of our digital marketing toolkit.
What do you dislike about the product?
while the content library is robust, adding more multifamily-specific templates (like resident events, maintenance tips, or lease reminders) tailored by region or season would make the tool even more valuable for onsite teams managing diverse communities.
What problems is the product solving and how is that benefiting you?
Inconsistent Branding Across Properties
Before SOCi, maintaining a consistent brand voice and visual identity across multiple apartment communities was challenging. Teams were using different tools, styles, and posting schedules. SOCi centralized our efforts and provided templates and scheduling tools that keep all properties on-brand and professional.

Time-Consuming Social Media Management
Social media used to take up valuable hours from our on-site teams. With SOCi’s bulk scheduling, content library, and automation features, we can plan ahead, save time, and reduce last-minute posting pressure.

Lack of Engagement Insights
Previously, we had limited insight into how our content was performing. SOCi’s reporting and analytics tools give us actionable data on what residents respond to, allowing us to refine our strategy and boost engagement.

Scattered Communication & Missed Messages
Managing messages and comments across several platforms was messy and easy to overlook. SOCi’s centralized inbox helps us respond quickly to residents and prospects, improving communication and reputation management.


    Michael D.

Great and Efficient!

  • July 24, 2025
  • Review provided by G2

What do you like best about the product?
Easy UI and the incorporation of Genius has been my favorite part.
What do you dislike about the product?
Not being able to add music to my posts or multiple videos.
What problems is the product solving and how is that benefiting you?
Soci allows me to have everything I need in one place. From my social media needs to my reviews, it is easy to see it all in one place and manage it all. One stop shop for the win!


    Myra F.

Excellent Social Media Manager

  • July 24, 2025
  • Review provided by G2

What do you like best about the product?
The calendar allows me to view all post upcoming, and in the past. I can see which posts have been approved and which are pending. It also allows me to see how to space my posts to create a consistent schedule. Additionally, it is easy to upload to multiple sites at once.
What do you dislike about the product?
Generally, I am not a fan of generative ai, which is featured in SOCi. While I understand the idea of it as a tool, morally that is a downside for me.
What problems is the product solving and how is that benefiting you?
Before we used meta and I would have to log into my personal facebook to post for work. However, with SOCi I am not required to do that and it allows me to keep my personal accounts separate from my work accounts.


    Alexis A.

very easy to us

  • July 24, 2025
  • Review provided by G2

What do you like best about the product?
user friendly software can attach all social media to one outlet
What do you dislike about the product?
sometimes the page or the photo you are trying to post needs to be adjusted to show carly
What problems is the product solving and how is that benefiting you?
bringi n traffic, we can always preplan post


    Security and Investigations

Overall good. I wish we could cross post across all platforms.

  • July 24, 2025
  • Review provided by G2

What do you like best about the product?
Seeing all your analytics for all socials on one page and platform helps track engagement.
What do you dislike about the product?
The website seems a bit outdated and simple but not in a user friendly way
What problems is the product solving and how is that benefiting you?
Seeing the engagement data from out platforms