SOCi Platform
SOCi Inc.Reviews from AWS customer
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LMM
What do you like best about the product?
how user friendly the platform is, very easy to use.
What do you dislike about the product?
quality sometimes is decreased when posting through soci.
What problems is the product solving and how is that benefiting you?
it has really benefitted my work load.
Soci social software
What do you like best about the product?
I can easily schedule content for my different locations, edit posts and upload videos with ease
What do you dislike about the product?
I wish I could use hashtags and tag businesses using soci
What problems is the product solving and how is that benefiting you?
Having all my staff schedule posts
Great Experience Using SOCi to Manage our Brand Locations
What do you like best about the product?
Being able to manage and edit listings for all our locations in one place efficiently/
What do you dislike about the product?
Sometimes location pages disconnect and we don't get notified.
What problems is the product solving and how is that benefiting you?
Being able to give us reputation reports on our locations, while being able to manage listings and review response!
SOCi Drives Consistency and Engagement
What do you like best about the product?
SOCi provides consistent content delivered to my social media platforms and drives people to engage with my business. It's easy to use and integrate into my overall strategies.
What do you dislike about the product?
Haven't had a downside yet; it's working.
What problems is the product solving and how is that benefiting you?
SOCi ensures that I post relevant content in a consistent manner that keeps me top of mind.
Review of Understanding the SOCi Platform for Local Users
What do you like best about the product?
The UI design makes the software straightforward and use to use/navigate.
What do you dislike about the product?
I'm a new user, so I don't have anything specific to identify which I dislike at this time.
What problems is the product solving and how is that benefiting you?
Ensure that I have a local business view in one system without having the need to access multiple social media platforms AND have a performance snapshot across my entire social media strategy.
Easy to Understand, Setup and Use
What do you like best about the product?
SOCi was easy to use from Setup. Instructions were simple to follow.
What do you dislike about the product?
I noticed some of the terminology that was used in SOCi was more geared for someone more experienced with Social Media than I currently am.
What problems is the product solving and how is that benefiting you?
Scaling up my Social Media presence quicker and easier than if I didn't have the program
SOCi is easy to use and their support line is very helpful and attentive
What do you like best about the product?
How easy and efficient it is to use and receive help when needed
What do you dislike about the product?
I haven't found any downsides yet, I have only had a positive experience
What problems is the product solving and how is that benefiting you?
Finding all location listings and having information automatically updated through integrations
Very convenient!
What do you like best about the product?
What I like best about SOCi is how it simplifies multi-location social media management while keeping everything cohesive and on-brand. The platform is incredibly user-friendly, and I love how easy it is to schedule content, respond to reviews, and track engagement across multiple locations all in one place. It saves time, improves efficiency, and gives us more visibility into what’s happening across our communities. Plus, their support team is always helpful and responsive, which makes a huge difference!
What do you dislike about the product?
One thing I dislike about SOCi is that the platform can occasionally feel a bit clunky or slow when managing a high volume of accounts or content. There are times when features like bulk scheduling or loading analytics reports take longer than expected, which can slow down workflow. Additionally, while the platform is powerful, there’s a bit of a learning curve for new users — especially when it comes to navigating more advanced tools or understanding reporting data.
That said, these are minor issues overall, and the benefits far outweigh the drawbacks.
That said, these are minor issues overall, and the benefits far outweigh the drawbacks.
What problems is the product solving and how is that benefiting you?
SOCi is solving the challenge of managing digital presence across multiple locations — especially when it comes to social media, reputation management, and local listings. Instead of juggling multiple platforms or manually updating each property’s pages, we’re able to streamline everything through one centralized dashboard.
This has saved us a ton of time, ensured brand consistency across all locations, and made it much easier to stay engaged with residents through reviews, posts, and messages. The automation tools and scheduling features have especially improved our team’s efficiency and freed us up to focus on higher-impact community-building efforts.
This has saved us a ton of time, ensured brand consistency across all locations, and made it much easier to stay engaged with residents through reviews, posts, and messages. The automation tools and scheduling features have especially improved our team’s efficiency and freed us up to focus on higher-impact community-building efforts.
New to SOCi
What do you like best about the product?
We are only in the set-up phase in preparation for launch in a few weeks. Thus far, the team has been great!
What do you dislike about the product?
We are new to SOCi and have yet to go live. Nothing negative thus far.
What problems is the product solving and how is that benefiting you?
Reputation management, review engagement.
I can't wait to use it
What do you like best about the product?
That I was accepted in the program. I can't wait to see what I can do with it.
What do you dislike about the product?
Nothing as of yet, I'm just starting with it.
What problems is the product solving and how is that benefiting you?
It's meant to help me with my marketing with emphasis on the Canadian market
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