SOCi Platform
SOCi Inc.Reviews from AWS customer
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Easy to use and streamlines posting
What do you like best about the product?
The dashboard is pretty straightforward and easy to navigate. Makes it a lot easier to post to several platforms at once. Even writing the posts feels intuitive and easy.
What do you dislike about the product?
I often want to click to see the posts that are scheduled on my main page and it doesn’t work like that so I have to remember how to go find the post and open it to read it.
What problems is the product solving and how is that benefiting you?
It makes scheduled posting easy to multiple platforms.
SOCi platform is super easy to use with plenty of options
What do you like best about the product?
SOCi is easy to use: schedule posts on multiple platforms at the same time, pick and choose what platforms to post on - Instagram story and reels or Facebook post, or even Google. Schedule ahead of time and don't worry about it for a couple of weeks. It's easy to upload content into your library. Plus you can manage multiple location frome one place.
What do you dislike about the product?
I've been using SOCi for over a year now and I haven't found any downsides yet.
What problems is the product solving and how is that benefiting you?
SOCi saves me a ton of time, since I can schedule multiple posts at the same time and don't have to go back to it every day.
Ease of use for multi locations
What do you like best about the product?
The ease of setting up multiple locations and managing their profiles.
What do you dislike about the product?
Some of the limitations when the multi locations are all unique brands.
What problems is the product solving and how is that benefiting you?
Security for social accounts without handing out passwords and admin access on meta too an extreme number of associates.
I find SoCi as a helpful guide to post on Insta and FB
What do you like best about the product?
It's easy to use and has content built in to use and or alter to our studio's needs
What do you dislike about the product?
I haven't run across anything that we dislike
What problems is the product solving and how is that benefiting you?
Idea's for content along with helpful reminders of "national days" that we can use to reach our audience
SOCi is great for scheduling posts and I love that it helps come up with ideas for future posts!
What do you like best about the product?
The most helpful thing about SOCi is being able to schedule multiple posts ahead of time and that everything gets approved by corporate BEFORE it’s posted. It helps keep us out of trouble and makes sure we are upholding company standards while still getting to be creative!
What do you dislike about the product?
The main thing I dislike is that when you need to edit a post you have to go into each individual scheduled posts for the different platforms to make edits. If you want to edit the text maybe there could be a way to select which ones you want to edit all at once.
What problems is the product solving and how is that benefiting you?
Keeps us active on social media so that our name and brand can remain prominent in the public eye.
Easy Way to Post Content Consistently
What do you like best about the product?
I like that there is pre-selected content that I can choose to post or not. I can edit each post to include my own style of voice, and I can drag-and-drop the content to various days of the week so as to not overlap with organic posts that I do. It is very easy to use, although I have a feeling there's more I could be doing with this tool
What do you dislike about the product?
It would be nice to be able to boost a post directly from SOCi. I would also welcome formal live training, a walk through the dashboard "how to", as well as tips on how to build your reach. It would also be great to offer video content as that tends to get higher visibility.
What problems is the product solving and how is that benefiting you?
Having ready to go content that I can use to keep my facebook followers engaged.
soci make managing social media simple
What do you like best about the product?
I am not a big user of social media so this is an easy way for me to manage multiple platforms and reply to customers
What do you dislike about the product?
I wish I could boost posts across meta platforms through Soci rather than the Meta Business Suite
What problems is the product solving and how is that benefiting you?
Keeps customer feedback front and center for me to quickly respond
SOCI has been very helpful for responding to our online reviews
What do you like best about the product?
SOCi complies all of our online reviews into one platform for easy responses.
What do you dislike about the product?
The AI tool doesn't always create the best review responses, but it is still helpful.
What problems is the product solving and how is that benefiting you?
SOCi brings all of our online reviews into one place and allows us to quickly respond. It also provides us a social media planning calendar and allows us to post across multiple platforms all at one time.
Great for the whole company to keep up with trends and previous years.
What do you like best about the product?
Perfect response and graphs, it keeps positive traction for the whole company. Let’s our staff get involved and excited about the review process.
What do you dislike about the product?
Slightly difficult to learn the app. Not many training tools to answer questions.
What problems is the product solving and how is that benefiting you?
No problems.
Lots to Offer
What do you like best about the product?
The most helpful thing I have found using Soci is being able to post to all of my media channels, only having to create the post once. I appreciate the AI generated responses, sometimes I just can't put something tactful together and this really helps. I haven't had to use any customer support resources as of this time. I have recently started using the program a lot more for posting on socials and sending surveys after specific events. Getting to know Soci has been easy. I am generally tech savvy, and adapted to this program well.
What do you dislike about the product?
I don't have anything specifically negative to say about Soci at this point.
What problems is the product solving and how is that benefiting you?
Soci is helping me remain without emotion in responses, specifically the AI generated responses are the most helpful part I have found. It responds accurately to the review/comment, etc. and the option to regenerate the response if I don't like it is great.
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