SOCi Platform
SOCi Inc.Reviews from AWS customer
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Using SOCI to manage business social media
What do you like best about the product?
I really like how easy it is to make posts and also plan them for the future. It's also great to know what I am putting out is approved and appropriate. It's also super easy to migrate posts from the main corporate social media to our own local pages.
What do you dislike about the product?
It was a bit of a learning curve to figure out how to use and also I wish I could post to local groups sometimes.
What problems is the product solving and how is that benefiting you?
Soci helps us to solve how to manage our social media within our brand standards.
Solid all-in-one platform for managing local business presence
What do you like best about the product?
SOCi gives us the ability to manage and grow our brand presence across multiple platforms from one dashboard. The local SEO features, review monitoring, and social media scheduling tools are incredibly helpful in staying on top of engagement especially as a busy business owner. It saves time and helps us stay consistent without having to juggle multiple logins or tools.
What do you dislike about the product?
Some of the integrations feel a little limited or clunky at times, especially when posting media-heavy content across different platforms. It could also benefit from a deeper analytics breakdown at the local level to show what’s actually driving customer action or conversions. We’ve had a couple of instances where support took longer than expected to resolve issues.
What problems is the product solving and how is that benefiting you?
As a growing automotive detailing business with multiple services and a physical location, staying on top of online reviews, local listings, and consistent social media posting was becoming time consuming. SOCi helps streamline everything saving us time, improving brand consistency, and helping boost our local visibility. We've seen an increase in reviews, engagement, and search ranking since implementation.
SOCi Pros & Cons
What do you like best about the product?
I really appreciate the convenience of being able to upload and schedule posts across all platforms at once. It really saves so much time! I’ve used SOCi at multiple lease-ups already, and it’s been a great tool every time.
What do you dislike about the product?
I’m unable to upload photos or videos that exceed a certain file size. However, if the same photo or video is posted directly to the social media platform, there wouldn’t be any issues.
What problems is the product solving and how is that benefiting you?
SOCi allows me to schedule and publish posts to all platforms at once, which saves a significant amount of time and ensures consistency in branding and messaging.
A centralized platform
What do you like best about the product?
What we love most is how easy it is to manage multiple agencies from one place—no more jumping between accounts or losing track of updates. SOCi keeps everything streamlined and organized, which is exactly what we needed.
What do you dislike about the product?
Turnover within SOCi has been an issue na
What problems is the product solving and how is that benefiting you?
Having one centralized platform to respond to Google reviews and post to all our social media accounts has made things so much more efficient
Helpful to manage Social Media postings and Customer Interactions
What do you like best about the product?
I have found SOCi to be helpful in managing our social media accounts alongside our Franchisor. They can make company wide postings and I can see them before posted and make adjustments for our local needs.
I also like the ease of being able to reply to customer reviews in one place.
It is very helpful that SOCi is coordinated with our POS/scheduling system MyTime as I am able to do a lot of work in one place instead of having to go into different programs. This makes managing the business easier whether onsite or offsite.
I also like the ease of being able to reply to customer reviews in one place.
It is very helpful that SOCi is coordinated with our POS/scheduling system MyTime as I am able to do a lot of work in one place instead of having to go into different programs. This makes managing the business easier whether onsite or offsite.
What do you dislike about the product?
I have not found any downsides to using SOCi.
What problems is the product solving and how is that benefiting you?
Having social media management and online reputation management in one place is helpful compared to having to go to several different programs. Being able to access all of this information both onsite and offsite is helpful when as an owner I am not instore all of the time. I like the benefit of being able to work with my Franchisor on social media posting in the same program.
Time saving app for Social Media
What do you like best about the product?
There are several things I like about SOCI. First, I love how I can schedule social media posts. This makes it easy to plan ahead and make sure I have enough posts going out. Second, I like that reviews can be viewed here and responded to appropriately. Third, I like how all of our social media for our business is all in one place. I do not have to log into multiple different platforms. I can do 1 log in for all platforms. I use SOCI on a daily basis, checking reviews and scheduling posts!
What do you dislike about the product?
I sometimes get confused with the data that is portrayed on the first page. I try not to get to caught up in it.
What problems is the product solving and how is that benefiting you?
SOCI is allowing me to access all of my platforms in one location. I do not have to remember multiple different usernames and passwords. This saves time on my end and allows me to support my team more effectively.
Soci Experience
What do you like best about the product?
It's a great way for us to share photos of what we are doing in the center.
What do you dislike about the product?
That the posts have to be submitted a few days prior.
What problems is the product solving and how is that benefiting you?
Helps manage what we want to post.
Reliable Platform for Managing Listings & Social with Great Support
What do you like best about the product?
We’ve been using SoCi to manage our business listings and social media presence, and it’s made a huge difference in our workflow. The platform consolidates all of our online directory listings into one easy-to-use dashboard, which is especially helpful when we need to update special hours for holidays or make quick changes across multiple sites. It keeps our store info accurate and consistent everywhere.
The social media module continues to improve with regular updates and new features that make scheduling and publishing content more efficient. It’s clear the SoCi team is actively listening to user feedback and enhancing the platform accordingly.
Customer service has also been excellent—responsive, knowledgeable, and always available when we need support. SoCi has become a vital tool for our marketing team, and we highly recommend it to any multi-location business looking to simplify and strengthen their local presence.
The social media module continues to improve with regular updates and new features that make scheduling and publishing content more efficient. It’s clear the SoCi team is actively listening to user feedback and enhancing the platform accordingly.
Customer service has also been excellent—responsive, knowledgeable, and always available when we need support. SoCi has become a vital tool for our marketing team, and we highly recommend it to any multi-location business looking to simplify and strengthen their local presence.
What do you dislike about the product?
The ability to duplicate and edit posts for each platform.
What problems is the product solving and how is that benefiting you?
We’ve been using SoCi to manage our business listings and social media presence, and it’s made a huge difference in our workflow. The platform consolidates all of our online directory listings into one easy-to-use dashboard, which is especially helpful when we need to update special hours for holidays or make quick changes across multiple sites. It keeps our store info accurate and consistent everywhere.
The social media module continues to improve with regular updates and new features that make scheduling and publishing content more efficient. It’s clear the SoCi team is actively listening to user feedback and enhancing the platform accordingly.
Customer service has also been excellent—responsive, knowledgeable, and always available when we need support. SoCi has become a vital tool for our marketing team, and we highly recommend it to any multi-location business looking to simplify and strengthen their local presence.
The social media module continues to improve with regular updates and new features that make scheduling and publishing content more efficient. It’s clear the SoCi team is actively listening to user feedback and enhancing the platform accordingly.
Customer service has also been excellent—responsive, knowledgeable, and always available when we need support. SoCi has become a vital tool for our marketing team, and we highly recommend it to any multi-location business looking to simplify and strengthen their local presence.
great
What do you like best about the product?
The quick turn around and response time.
What do you dislike about the product?
There is nothing yet I don't like about it.
What problems is the product solving and how is that benefiting you?
How quickly I can respond to the comments
Makes an easy way to manage multiple social media sites. Huge time saver.
What do you like best about the product?
Single source to manage social media sites
What do you dislike about the product?
Deleting spam that give lower site ratings
What problems is the product solving and how is that benefiting you?
Insight on social media sites. Saving time delivering content
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