SOCi Platform
SOCi Inc.Reviews from AWS customer
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ServiceMaster Building Care Review
What do you like best about the product?
It makes our social media market much easier!!
What do you dislike about the product?
Nothing to dislike! Socie is easy and quick to use.
What problems is the product solving and how is that benefiting you?
Being able to incorperate all of out social medial platforms into one space. Allows to reach a wider audience in such little time.
Efficient social media management tool with solid scheduling features.
What do you like best about the product?
SOCi makes it really easy to schedule and manage social media content across multiple platforms from a single dashboard. The bulk scheduling feature saves a lot of time, and the post calendar view is very intuitive. I also appreciate how responsive their support team is when we run into issues. The platform gives our team great visibility and control over local and national campaigns, which helps maintain consistency across locations.
What do you dislike about the product?
The reporting dashboard could be a bit more customizable — it currently lacks the flexibility to dig deeper into certain performance metrics without exporting raw data. Sometimes the platform can lag slightly when switching between different brand accounts. Also, the initial learning curve for setting up multi-location workflows can be steep without guided onboarding.
What problems is the product solving and how is that benefiting you?
SOCi helps us streamline multi-location social media management by centralizing all our brand pages in one platform. This eliminates the need to log in to individual accounts or use multiple tools, saving time and reducing errors. It also ensures consistent messaging across all locations and simplifies approvals and collaboration with franchisees or local managers. As a result, we’ve improved scheduling efficiency, increased brand control, and saved significant time for our marketing team.
SOCI OP
What do you like best about the product?
It is so user friendly! I love how consistent it is. It really makes scheduling posts as easy as possible. There are a ton of features from story posts to grid posts. It's amazing
What do you dislike about the product?
One time it disconnected our Instagram which kinda sucked, BUT that doesn't take away from how actually helpful it is.
What problems is the product solving and how is that benefiting you?
SOCi helps us schedule posts, basically helping take a task off our hands!
SOCi makes my job easier every day
What do you like best about the product?
I love the ability to quickly preview and edit the loaded content from corp.
What do you dislike about the product?
How our group is set up, we currently have to approve all content across all 20 branches when it's loaded from corp. Love it if it were possible to approve the same post for all 20 facebook pages.
What problems is the product solving and how is that benefiting you?
We're a franchise group and it's amazing to have corp load monthly content and we can quickly approve or reject their content while also loading our own easily.
SoCi puts all of our social media in one place and helps me stay organized.
What do you like best about the product?
Seeing all of my upcoming content in one space, and being able to plan accordingly. Having reviews from all platforms visible and tasked out so I can reply quickly is really nice.
What do you dislike about the product?
I don't have many complaints, sometimes I get errors when trying to respond to comments on different platforms and have to refresh to make it work though.
What problems is the product solving and how is that benefiting you?
Being able to see what my team is scheduling and when has been extremely beneficial, so we can plan our content and make sure it is in line with brand standards.
Happy with the ease of using Soci
What do you like best about the product?
Soci is an excellent resource to streamline social media posts and quickly manage google reviews.
What do you dislike about the product?
It doesn't alert you immediately about a google review, it sends an email out at midnight to notify about a new review, whereas google will alert immediately.
What problems is the product solving and how is that benefiting you?
I can schedule our social media posts weeks in advance and then forget about it, don't saves time from remembering post post on our social media platforms on a regular basis.
Helpful
What do you like best about the product?
We love how we can set the schedule for the week. There are various titles to choose from to post. Everything you need for the social outlet is there. User friendly
What do you dislike about the product?
I wish you could access your social media accounts there.
What problems is the product solving and how is that benefiting you?
None so far
Lots of Features!
What do you like best about the product?
SOCi has so many features and different platforms you can post to, the calendar and scheduling feature makes it easy to plan ahead!
What do you dislike about the product?
The platform it self can sometimes be difficult to navigate, but it’s easier once you get the hang of it
What problems is the product solving and how is that benefiting you?
It gives me an easier way to cross post across platforms! And see analytics in one spot
Helpful, Sometimes
What do you like best about the product?
- Love being able to address all comments etc in one place
- Love the auto-posting and content suggestions
- Love the auto-posting and content suggestions
What do you dislike about the product?
- Cannot manage clinic hours from within google anymore, can only edit though SOCi. Took me a while to figure this out which meant our hours did not get changed after I had edited them through google.
- Can find it tricky to like or "react" to comments on posts sometimes? Mostly through Instagram. Not sure why.
- Can sometimes find the navigation of the site a bit counter-intuitive. Takes me a minute to find the right section for my tasks (admittedly, I don't use SOCi daily, so it might come with more time spent with it)
- Can find it tricky to like or "react" to comments on posts sometimes? Mostly through Instagram. Not sure why.
- Can sometimes find the navigation of the site a bit counter-intuitive. Takes me a minute to find the right section for my tasks (admittedly, I don't use SOCi daily, so it might come with more time spent with it)
What problems is the product solving and how is that benefiting you?
Content suggestions are helpful
User friendly and integrates into all our systems well
What do you like best about the product?
User friendly and integrates into all our systems well
What do you dislike about the product?
Nothing! the platform seems easy to use and has a robust suite of settings available.
What problems is the product solving and how is that benefiting you?
integration into multiple digital products etc
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