PhishER Plus
KnowBe4, Inc.Reviews from AWS customer
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Love how comprehensive the product is and how easy to use and manage from an Admin Standpoint
What do you like best about the product?
I klove that when an email is flagged and a Phishing attempt, the remaining emails in other in boxes are removed to reduce the threat of some one else falling for it.
What do you dislike about the product?
It took a little training to get used to checking on emails that were flagged and how to query and deal with each onebut once it was known, it is easy to use. The training and support has been amazing so getting the training was not a problem.
What problems is the product solving and how is that benefiting you?
Reducing the rick of our corporate employees getting Phished.
It is helping with the onslaught of new phishing e-mails
What do you like best about the product?
The automatic review process once you get the slider levels adjusted
What do you dislike about the product?
I wish it was easier to do a geo block of countries and thatt those would stay blocked. Also some addresses that are sent to the blocklist are only blocked for 60 days. It would be nice to have longer options than just 60 days
What problems is the product solving and how is that benefiting you?
reviewing e-mails for users
Good product
What do you like best about the product?
Easy to use once installed. Our users love it for reporting suspicious emails
What do you dislike about the product?
It was difficult to get installed but tech support worked with us until we did get it working.
What problems is the product solving and how is that benefiting you?
Malware and phishing emails
Great Product and Intergration
What do you like best about the product?
Integrating with all the other functionality that Knowbe4 brings makes the PhishER product seamless.
What do you dislike about the product?
We receive a high volume of items, so navigating through and filtering is critical.
What problems is the product solving and how is that benefiting you?
Reporting phishing emails and extracting that from users emails.
KnowBe4 PhishER is pretty awesome
What do you like best about the product?
Great way to get everyone in the office to report emails they may all be seeing via the phishhook
What do you dislike about the product?
Doesn't work the best in Gsuite, seems to be more tailored towards other email services.
What problems is the product solving and how is that benefiting you?
Users are all able to report mass email sent to everyone, we are able to go in an see these reports
Helpful platform with time-saving automation
What do you like best about the product?
Automated analysis conducted, so user interaction can be limited significantly.
What do you dislike about the product?
Not much to dislike, I haven't found any concerns.
What problems is the product solving and how is that benefiting you?
User reported messages undergo automated analysis and depending on the results, automated action is taken.
It is a good product but it has some aspects that could be improved.
What do you like best about the product?
It's ease of integration and operation. It is easy to instruct users to trust in PhishER for email security. Somewhat easy to implement.
What do you dislike about the product?
As a user, when you report an email and it is found to be CLEAN, it is not added back to the inbox.
As an admin, when I receive a report of an email identified either as SPAM or PHISHING, I can't get to the detail just by following the link on the email.
As an admin, when I receive a report of an email identified either as SPAM or PHISHING, I can't get to the detail just by following the link on the email.
What problems is the product solving and how is that benefiting you?
Taking away the responsibility on suspect email analysis
Quick, Intuitive
What do you like best about the product?
I like the PML feature, as well as the header, raw data, and the plugin with VirusTotal.
What do you dislike about the product?
There has been times items sent to VirusTotal take much longer, hours, rather than the usual 10-30 seconds/ 1-2 minutes.
What problems is the product solving and how is that benefiting you?
Awareness, user learning, knowledge of the threat landscape, testing our filters, use as a teaching tool for end users.
PhishER 100% PhishER Plus Garbage
What do you like best about the product?
PhishER is great for training users to submit malicious emails and automates the process of cleaning them up
What do you dislike about the product?
In 5 months of ownership ER+ has removed 3 messages only and all of them were false positives
What problems is the product solving and how is that benefiting you?
providing a platform for the users to submit emails and make a positive impact on their coworkers
Good product, easy to use
What do you like best about the product?
Easy to use. It's not difficult to get it up and running.
What do you dislike about the product?
There is no way to organize training into tracks. I'd love to make a privacy track with multiple privacy-related training modules, a firm-wide track that had all of the sessions assigned to everyone, and maybe an IT track for the IT department, etc.
What problems is the product solving and how is that benefiting you?
training and phishing awarness
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