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PhishER Plus

KnowBe4, Inc.

Reviews from AWS customer

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External reviews

549 reviews
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External reviews are not included in the AWS star rating for the product.


    Adnan S.

PhishER is amazing!!!

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Love the automation, alerts and the information it collects to minimiza the time to investigate.
What do you dislike about the product?
I don't see anything dislike about it, but a suggestion is to block emails by email address instead of a domain.
What problems is the product solving and how is that benefiting you?
The automation of spam and clean emails for our users.


    Ronald K.

Transformed the security attitude of the users

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
The users to have ownership in the security of the institution. It allowed them all to feel involved.
What do you dislike about the product?
I cannot think of any downside the employees have very positive comments
What problems is the product solving and how is that benefiting you?
Definitely helps the users to watch out for fishing campaigns


    Chris H.

Phish ER has helped my team resolve many threats

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
The ability to zap emails directly from the users mailbox.
What do you dislike about the product?
Sometimes it takes a bit of time to remove the emails.
What problems is the product solving and how is that benefiting you?
Removing threat emails


    Higher Education

Clever time saver!

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Can save you a lot of time dealing with reported phishing emails, especially if you take it all the way to the Ripping level!
What do you dislike about the product?
We can't use the ripping feature with on prem exchange yet.
What problems is the product solving and how is that benefiting you?
Quicker response to phishing email threats.


    Jared S.

Saves me countless amount of time every day.

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
Most helpful is the single view and classification of emails that saves me time on the few that need more analysis.
What do you dislike about the product?
I wish that Phish RIP was available for exchange on prem.
What problems is the product solving and how is that benefiting you?
Faster response to reported emails.


    Brent W.

Incredible

  • March 06, 2024
  • Review provided by G2

What do you like best about the product?
We had a slow beginning to PhishER but it has proven to be incredibly useful. Being able to use PhishRIP to protect our other employees is a massive benefit.
What do you dislike about the product?
Please make CEO Fraud rules easier with some type of GUI. That would be super useful with adding 10-15 users to that feature.
What problems is the product solving and how is that benefiting you?
Helps remove emails from other inboxes after reporting.


    Michaela V.

PhishER is AMAZING!

  • March 05, 2024
  • Review provided by G2

What do you like best about the product?
PhishER is easy to use! I like that PhishER classifies emails based on clean, spam, or threats.
What do you dislike about the product?
I love using PhishER! There is nothing I dislike.
What problems is the product solving and how is that benefiting you?
PhishER helps us find phishing emails in the wild and flip them into phishing exercises to send on our end users.


    kenny v.

PhishER is an awesome tool to help any size It security department

  • March 05, 2024
  • Review provided by G2

What do you like best about the product?
I like the automations you can create to catorgorize and tag emails as well as setup auto responses so a user does not need to interact with every email coming in
What do you dislike about the product?
I dislike the time it takes to find and delete emails out of office365. However I know that they are using the compliance apis which I too have used and do not like the speed of the the findings and deletions. currently it is fast to search in security explorer in office365
What problems is the product solving and how is that benefiting you?
the ability to tag and automate responses automatically to users so that get a quick response user the PAB button


    Ian T.

PhishER

  • March 05, 2024
  • Review provided by G2

What do you like best about the product?
This tool in itself is useful to review and determine what threats my users are seeing. It makes it easy to go through and analyze messages as they are reported. Overall it has many features to it that make it versitile.
What do you dislike about the product?
While its many features and functions are awesome. Attempting to implement and troubleshoot can be cumbersome, espically when you are working through multiple high level tasks.
What problems is the product solving and how is that benefiting you?
Assisting to give us visibility to what our users are seeing which helps to ensure our filters are working appropriately.


    Tariq P.

PhishEr allows for our end users to submit a questionable email safely, as well as our analysts

  • March 04, 2024
  • Review provided by G2

What do you like best about the product?
I greatly appreciate the ability to safely report emails, analyze them and most importantly, if an email is deemed "threat", we have the ability to quarantine all instances of that email from all end user inbozes.
What do you dislike about the product?
I least dislike the inability to categorize emails something different, rather than spam, threat or cleam.
What problems is the product solving and how is that benefiting you?
PhishEr allows for us to safely interact with all email types and quarantine as well. What we particularly appreciate is the ability to turn that email into a campaign... that's narly