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The best overall platform you will use in the industry
What do you like best about the product?
We really enjoy all the features in the platform. I love the fact that users get different simulations on different times and days. Since using the platform we have really identified the users that used to just click on everything or rely on their team mates to warn them of a simulation.
What do you dislike about the product?
I really can't complain about much. I suppose it would be great to make it even easier to use. Thank god for our account manager. We would have been lost without her the first year.
What problems is the product solving and how is that benefiting you?
Allowing us to put out simulations has not only increased our user awareness, it has significantly reduced our user's propensity to click on malicious email links or attachments.
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A much needed software for your SOC team
What do you like best about the product?
Knowbe4 PhishER is a much needed software for your team to protect the digital environment from email and Phishing attacks. You can get the PhishER from KnoeBe4 KMSAT training or you can buy it alone. It has a outlook plugin Phish Alert Button that will be installed on every user's outlook and will make the email reporting process very easy and effective. Once the user reports the email, it will be listed to the PhishER dashboard and then from here, you can analyze the email properly. It has a lot of features:
PhishML: The phishML is a feature that will automatically analyze the reported emails and then categorize them as Clean/Spam/Threat. This will reduce your analysis time and efforts.
PhishRIP: This feature allow us to remove and quarantine suspicious emails after it delivered to the user's inbox. It is very helpful in zero day attacks that were not detected by your spam filter.
PhishFlip: With this feature, you can turn a real phishing attack into phishing simulation and test your employee's strength.
Integration: You can integrate PhishER with other software and services like VirusTotal and Crowdstrike that will help you to analyze suspicious links and documents more effectively.
Overall, it has a lot of features that will save your SOC teams time and effort to analyze an email.
PhishML: The phishML is a feature that will automatically analyze the reported emails and then categorize them as Clean/Spam/Threat. This will reduce your analysis time and efforts.
PhishRIP: This feature allow us to remove and quarantine suspicious emails after it delivered to the user's inbox. It is very helpful in zero day attacks that were not detected by your spam filter.
PhishFlip: With this feature, you can turn a real phishing attack into phishing simulation and test your employee's strength.
Integration: You can integrate PhishER with other software and services like VirusTotal and Crowdstrike that will help you to analyze suspicious links and documents more effectively.
Overall, it has a lot of features that will save your SOC teams time and effort to analyze an email.
What do you dislike about the product?
The PhishML feature should be more accurate.
PhishRIP queries have some limitations like it can only query the reported email, it cannot query the other that has not been reported by any user. Sometimes it fails to detect all emails.
PhishRIP queries have some limitations like it can only query the reported email, it cannot query the other that has not been reported by any user. Sometimes it fails to detect all emails.
What problems is the product solving and how is that benefiting you?
PhishER is helping us to detect and analyze the phishing emails in a better way. Initially, in our company, we were asking users to forward the phishing emails to the SOC team, it is not a good process and that's why we were receiving fewer reported emails. Now after using PhishER and Phish Alert Button, users are reporting a lot of emails and helping us to detect and block all the suspicious attempts to our organization. So, it is helping us to detect and protect from all types of phishing attacks.
It has an integration feature with VirusTotal that helps us to analyze and verify any links and documents within the dashboard of PhishER without going to any other site or sandbox. With the PhishRIp feature, we are quarantining the emails that are suspicious and have passed the email spam filter. This is protecting us from this type of emails.
It has an integration feature with VirusTotal that helps us to analyze and verify any links and documents within the dashboard of PhishER without going to any other site or sandbox. With the PhishRIp feature, we are quarantining the emails that are suspicious and have passed the email spam filter. This is protecting us from this type of emails.
Set it and Forget it but there is so much more...
What do you like best about the product?
The Phish Alert button is great and easy for users to help them identify possible bad email. It also takes the load off the help desk for replying to users that, "Yes, indeed you have properly ID a bad email".
What do you dislike about the product?
Cost is always a concern and the cost for the three year renewal has doubled compared to what we payed 3 years ago. But we are still customers because it is so easy to use and manage.
What problems is the product solving and how is that benefiting you?
The Phish Alert button is one method users can be self-sufficient in reporting and contributing to helping organizations ID bad emails. It makes the users feel as if they are really helping mitigate bad actors.
Great email security tool
What do you like best about the product?
I love that I can take reports from my employees and use them to remove bad emails from other employee mailboxes. It makes it easy to keep us safe and capture any phishing that sneaks through. I also love that the same tool to report spam allows for employees to pass the phish testing from knowbe4.
Setup was really easy and I've gotten great support to ensure everything is connected correctly. It was easy to integrate into google and push the PAB to users accounts.
Setup was really easy and I've gotten great support to ensure everything is connected correctly. It was easy to integrate into google and push the PAB to users accounts.
What do you dislike about the product?
It takes some work to get everyone compliant and using the PAB. As an admin I can push the tool but I can't force people to use it. Fortunately knowbe4 has training we can assign to hammer home the importance
What problems is the product solving and how is that benefiting you?
PhishER helps me identify and manage potential security threats reaching my employee's mailboxes. Before we had PhishER I could only rely on people coming to tell me if they get something weird, now they can just click one button and I can manage the threat.
PhishER
What do you like best about the product?
Ease of use.Ease of Integration with O365
What do you dislike about the product?
Wish that it was more acurate on detection.
What problems is the product solving and how is that benefiting you?
MAke better assesments on Phishing emails
PhishER is excellent, and I will keep using it for every company I work with.
What do you like best about the product?
I love PhishER because it's easy to integrate the Phish Alert button in Outlook. I get an admin portal that's easy to work with, and automation is a breeze.
What do you dislike about the product?
Need better implementation of Phish Alert Button in New Outlook
What problems is the product solving and how is that benefiting you?
Phishing reporting without users needing to forward to IT
PhishER Review
What do you like best about the product?
The deployment of PhishER saved the IT team time because end users can now report spam to the PhishER system directly. They used to forward spam emails to the IT team to check and respond to whether they were spam or not. The PhishER portal is organized and easy to navigate.
What do you dislike about the product?
Sometimes, I wish there was a way for the system to auto-categorize the spam emails sent to PhishER by the end users.
What problems is the product solving and how is that benefiting you?
It saves time and makes the end user more knowledgeable about spam emails. Now they have to analyze the email and determine if it's spam or not before clicking the Phish Alert button to report spam.
All your email users reported suspicious emails in one place with powerful investigation tools.
What do you like best about the product?
All your email users reported suspicious emails in one place with powerful investigation tools. The ability to scan all email boxes for similar malicious emails.
What do you dislike about the product?
It doesn't neccesarily find all the RIP'd messages unless all the search terms are exact. Not always sure what all key terms to use to successfully find all malicious emails.
What problems is the product solving and how is that benefiting you?
Gives users an easy and consistent way to report suspicious emails. Keeps everything in one place so I can easily investigate and respond quickly.
Offers added layer of security (and peace of mind)
What do you like best about the product?
My favorite part of PhishER/PhishER Plus is the PhishRip feature. It allows me to remove threats from inboxes and minimizes risk before the user even has a chance to see the email. Then, have the option to flip those emails, scrub them off any threats, and resend the clean version to test users. I also really like the integration with Office 365, and being able to add entries to our blocklist. I log into it every day to review the inbox.
What do you dislike about the product?
I wish there was a way to automate adding entries to our blocklist. As it stands now, I have to manually go into each report email and click to add.
What problems is the product solving and how is that benefiting you?
It's added another layer of security and peace of mind to our email security.
Great tool that aids in keeping our systems safe and secure
What do you like best about the product?
It is easy to use and setup. It works and blocks malicious emails. The tool has had a postive experience for our network.
What do you dislike about the product?
Would like to see better dashboard and reporting metrics
What problems is the product solving and how is that benefiting you?
It is helping to extend our cybersecurity strategy to protect our environment.
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