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Extremely Effective Anti-Phish Platform
What do you like best about the product?
The ease of an employee being able to report a suspected phishing attempt, how the program categorizes spam and phishing emails, and the ability to turn a phish email into a test.
What do you dislike about the product?
Honestly, I haven't found anything yet that I don't like!
What problems is the product solving and how is that benefiting you?
It's helping our organization create a very effective Human Firewall. By running monthly phishing tests, being mindful of phish emails is kept at the forefront of employees minds.
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Great Product to Ensure
What do you like best about the product?
PhishER is an excellent tool for companies to protect themselves from phishing attacks. It effectively filters out malicious emails and alerts users to potential threats, allowing us to respond quickly. The interface is user-friendly and easy to navigate, and the reporting features provide valuable insights into the system's effectiveness.
What do you dislike about the product?
My feedback is about the lack of features in the discussion tab. It would be nice to have a back-and-forth discussion with the end users to understand better why they report specific emails. It also would be a great feature to help end users gain more detailed knowledge.
What problems is the product solving and how is that benefiting you?
PhishER has helped make reporting suspicious emails easy for our end users. Its main benefit is doing a job that would take two or three people easily managed by one.
PhishER is a solid product and can be very useful in larger team environments.
What do you like best about the product?
The product is quite easy to integrate with the Office Suite.
What do you dislike about the product?
There is nothing in particular that I dislike about the product.
What problems is the product solving and how is that benefiting you?
Keeping team informed about phishing threats in a quick manner so that staff do not send the same warning emails to each other.
PhishER is a best tool to identify SPAM/PHISH and action accordingly.
What do you like best about the product?
1. Action
2.Tags
3. PhishRIP
4. Scan with Virus Tool
2.Tags
3. PhishRIP
4. Scan with Virus Tool
What do you dislike about the product?
I'm still exploring the tool and have not found anything that it should include. I think it's the best-in-class tool with a lot of features.
What problems is the product solving and how is that benefiting you?
It's identifying reported emails, whether it's a phish/spam or clean email and notifies users based on the identification, and adds tags based on actions.
Custom message to users when it identifies as a Phish/Spam/Clean.
Custom message to users when it identifies as a Phish/Spam/Clean.
Very useful product
What do you like best about the product?
-Ability to deploy a prominent "Report Phishing" icon to my Microsoft 365 users
-Ability to both manually review reported emails and create rules to have it done automatically
-Ability to run URL's and attachments through a 3rd party such as VirusTotal
-Easy to navigate UI
-Notifies me when I have emails to review
-Ability to both manually review reported emails and create rules to have it done automatically
-Ability to run URL's and attachments through a 3rd party such as VirusTotal
-Easy to navigate UI
-Notifies me when I have emails to review
What do you dislike about the product?
I haven't experienced any downsides yet.
What problems is the product solving and how is that benefiting you?
Helping us get a grasp on what types of phishing schemes are coming into our organization. It also has helped me understand that my users don't understand the difference between "spam" and "phishing" based on the types of emails they have been reporting so we have an idea of what kind of education to be pushing.
Great tool to keep everyone informed
What do you like best about the product?
Keeps end users aware of things to watch out for.
What do you dislike about the product?
The console could have a cleaner interface. Too many clicks to get from one place to another, and a bit convoluted.
What problems is the product solving and how is that benefiting you?
Stopping users from engaging with a real threat by learning what to look for.
Review of PhishER
What do you like best about the product?
Its a good testing tool and it helps me to know if im performing phishing tactics correctly.
What do you dislike about the product?
Nothing to dislike the tool does what you need it to do and help educate your staff.
What problems is the product solving and how is that benefiting you?
It let me know if I can identify phishing attacks correctly.
Provides seamless functionality that saves time, money, and headache for everyone involved.
What do you like best about the product?
It integrates seamlessly into the Google Ecosphere, conveniently offering itself to the end user as a button in their Gmail console. It automates the checks that would be more traditionally manually done by an IT staff member and can reliably identify your Phishing tests from actual Phish messages.
What do you dislike about the product?
The only downside is that people seem to use the "report spam" feature in Gmail more than the PhishER hook, but that may just be because our users aren't the best at listening to new ways to do things.
What problems is the product solving and how is that benefiting you?
A lot of the time we aren't necessarily available to review the header information of an email, immediately, so this allows for the user to empower themselves and to make the right decision no matter which IT staff member may be available, if any.
An excellent email security tool.
What do you like best about the product?
The security that PhishER provides for our organization. PhishER helps automate email threats reported by employees.
What do you dislike about the product?
Sometimes the email attachments and URLs are not automatically scanned with Virus Total and require action to have them scanned.
What problems is the product solving and how is that benefiting you?
PhishER helps provide a method for reported emails to be scanned. Before, we were using an old laptop to review email attachments.
PhishER from Knowbe4
What do you like best about the product?
PhishER is an intuitive and helpful tool that has allowed our team to automate phishing tests, monitor results, and train those needing more help. I've used KnowBe4 in my past two positions, their support team is very helpful and responsive, and they've been consistent in adding more to the platform.
What do you dislike about the product?
I think the dashboard is a tad basic and vanilla, but it does display helpful metrics at a glance.
What problems is the product solving and how is that benefiting you?
PhishER helps us stay compliant with regular phishing tests, helps us train folks on how to identify spam or phishing techniques, and empowers the users to take action themselves. I've had a handful of people excited to let me know that they successfully "hooked" a phishing email, engaging them in a way that they feel excited and more alert.
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