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Great!
What do you like best about the product?
The reporting section. Phishing button. It saves time and is easy to use
What do you dislike about the product?
system works great! No complains. I am happy with the product
What problems is the product solving and how is that benefiting you?
phishing emails reporting, easy training assigment
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PhishER and GWS
What do you like best about the product?
Easy to set up and administrate and very intuitive
What do you dislike about the product?
Requires individual invitations for all users so they can enable
What problems is the product solving and how is that benefiting you?
We are now able to capture suspicious emails, whereas previously GWS does all the analysis in a bubble
Recommendations to others considering the product:
If you are a GWS shop PhishER might not work as well as expected so please work with KB4 to encourage them and Google to work together to close the gaps
Security as key
What do you like best about the product?
Ability to find the Details about the activities in our system.
Reporting to clients promptly about the attacks immediately are best I felt.
Reporting to clients promptly about the attacks immediately are best I felt.
What do you dislike about the product?
If it can find bots that would be great but can be enhanced later part
What problems is the product solving and how is that benefiting you?
Ability to find out Email attacks and links in it.
Look for unknown apps that got installed internally.
To find out the Injections in applications that's possible
Look for unknown apps that got installed internally.
To find out the Injections in applications that's possible
A comprehensive view on of phishing email, and analysis of reported emails
What do you like best about the product?
the classification of emails into a threat, spam, clean etc is very intuitive.
What do you dislike about the product?
API access (put and post) and other integration with tools is lacking.
What problems is the product solving and how is that benefiting you?
investigation of emails (headers and raw) on the reported emails.
Best SOAR for Email Threats
What do you like best about the product?
Cuts down the amount of time spent analyzing false positive threats. Allows our team to identify the real threats and handle them accordingly. By far the most accurate platform available.
What do you dislike about the product?
The only downside is that creating custom rules can be difficult. PhishER also is picky when it comes to searching for messages in the console which takes a while to get used to. Ive experienced the same problem with other products so i don't see it as a huge negative
What problems is the product solving and how is that benefiting you?
We run a lean security team and PhishER allows us to swiftly and accurately respond to potential threats without a dedicated email analyst. It also makes reporting easier.
Excellent way to keep your team on their cyber toes!
What do you like best about the product?
This is a great platform with amazing domestic-based support that really takes the work out of training. Initial setup has been great and the training (inside man and others) are fantastic.
What do you dislike about the product?
I don't dislike anything but there is a small learning curve. Make sure to take the time to get set up correctly and get to know the system. The good news is support is easy to reach and super helpful.
What problems is the product solving and how is that benefiting you?
We've had two small incidents with ransomware. I really like this tool because it allows our employees a self-help option when they feel an email is suspicious instead of trying to figure it out on their own and causing a security incident.
A very helpful and knowledgeable tool!!
What do you like best about the product?
The information given about keeping your information safe from cyber criminals.
What do you dislike about the product?
I found nothing with the information to dislike.
What problems is the product solving and how is that benefiting you?
I'm relatively new to the PhishER, and have a couple more to open. I enjoy the new experience.
Recommendations to others considering the product:
Read all in completion to understand.
Working great so far and I like how the training material has been kept up-to-date.
What do you like best about the product?
The training material is brief which is nice. I like the multiple examples of phishing emails and the exercises to spot them. And, as mentioned before, I like that the material is up-to-date and does not feel dated.
What do you dislike about the product?
The administrative console could use some improvement. I was able to setup a campaign with help but it could be a bit more intuitive. I also think the way to add single users to the system is a bit strange with an import option that requires one line of text or a one line CSV. And then the user must be edited to add their full name and manager's email/name if using the single line import. I also found the magic link for licenses to be sort of downplayed when that is most certainly required for the users to get licenses.
What problems is the product solving and how is that benefiting you?
We are basically just raising security awareness across the board. I originally was skeptical we needed the phishing training since most of our users are software developers. But, after getting the results, I see that we still have folks who need the extra training.
Recommendations to others considering the product:
The product is worthwhile and a good way to improve security awareness in any organization.
Ease of use by end-users and provide good mitigation
What do you like best about the product?
The Phish Alert Button as a Chrome extension
detailed reporting
the ability to scan with Virus Total
The ability to identify patterns to improve our controls
detailed reporting
the ability to scan with Virus Total
The ability to identify patterns to improve our controls
What do you dislike about the product?
the need to re-authorize the extension, users are not notified about it and the reporting doesn't work if authorization is missing
besides that there isn't anything else
besides that there isn't anything else
What problems is the product solving and how is that benefiting you?
1. Lack of streamlined reporting tool
2. Lack of information when users are simply forwarding the suspicious email
3. Motivation to report a suspicious email
4. Compliance
2. Lack of information when users are simply forwarding the suspicious email
3. Motivation to report a suspicious email
4. Compliance
KnowBe4 Phish ER is an excellent tool to assist with phishing email
What do you like best about the product?
PhishER makes it extremely easy for your end-users to report suspicious emails and provides administrators a console to investigate and remediate the email. Integration with various platforms was easy to setup and we were up and running within minutes.
What do you dislike about the product?
We are a small shop and have not noticed or experienced any issues with PhishER currently.
What problems is the product solving and how is that benefiting you?
As with everyone else, our users receive many suspicious emails. We tell our users to submit anything they feel suspicious about to PhishER and let it's automation grade the level of threat that the email possesses. As the same time our administrators get notified of the submission and can review the email to make sure it is marked safe or quarantined.
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