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Excellent tool to help defend against cyber threats
What do you like best about the product?
PhishER helps our team automatically review and triage reported threats from our end users. The email plugin is simple to use and customizable to send encouraging messages for our users to report suspicious emails to our cybersecurity team. I especially like the rules that can be set up to scan and report based on customized filters automatically. Further, we can use reporting features to help strengthen our anti-spam filters.
We use PhishER in conjunction with KnowBe4 training modules to help simulate phishing attacks to help train our users.
We use PhishER in conjunction with KnowBe4 training modules to help simulate phishing attacks to help train our users.
What do you dislike about the product?
The only downside for this product is that currently, some of their newer features are not available (as of yet) for on-prem Exchange solutions. It will be great once features such as PhishFlip and PhishRIP are available for on-premise Exchange.
What problems is the product solving and how is that benefiting you?
We needed an easy-to-use reporting tool for users to report suspicious emails to a centralized location. PhishEr has helped us improve threat reporting and also strengthened our user training for cyber threats.
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Must have for KnowBe4 customers!
What do you like best about the product?
Allows you set thresholds on emails to auto determine and respond to users if an email is clean/spam/phishing.
What do you dislike about the product?
I wish it was able to detect more phishing. It does a pretty good job with SPAM. We may just need to adjust the settings, but then you get false positives.
What problems is the product solving and how is that benefiting you?
No longer have to wait on an admin to check a submitted email. PhishER can respond for you depending on its score.
Recommendations to others considering the product:
Can accomplish a lot with Actions and Yara Rules. Don't be afraid to ask support for help!
Interesting product
What do you like best about the product?
PhishER provides an interesting solution for managing phishing emails.
What do you dislike about the product?
I don't think that this product really has a place with small business.
What problems is the product solving and how is that benefiting you?
I'm not currently solving any problems with it because I don't think it really was intended for small business.
Recommendations to others considering the product:
None
Very helpful tool to test end users awareness of phishing risks
What do you like best about the product?
Prepackaged and tiered templates to utilize.
What do you dislike about the product?
There is not much that we don't like about it.
What problems is the product solving and how is that benefiting you?
Testing and Tracking of real world experiences via Phish email.
This is an outstanding solution
What do you like best about the product?
The central console is very friendly to use. I love the ability for users to send this to a central console. The deployment is quite simple and you can probably do it centrally using GPO or any other solution.
What do you dislike about the product?
I was not able to find a version for other Operating Systems thank Windows, which can represent a problem when you have so many users using Linux or MACs. This is something that they probablye want to invest in the future.
What problems is the product solving and how is that benefiting you?
The report back from phishing attemps is is a critical KPI for Information Security that everyone should be calculating
Recommendations to others considering the product:
You want to plan this correctly before deploying, make sure the configuration is right so you don't have to do this mulitple times.
Really good poduct
What do you like best about the product?
The Machine Learning capabilities. It greatly assists agents in a quick determination if something is bad.
What do you dislike about the product?
The UI is pretty good but I think there are some things that could be streamlined/improved. I don't really like the tags that the ML puts in. I think those could be better defined.
What problems is the product solving and how is that benefiting you?
Great way to respond to Phishing e-mails and do some evaluations of the e-mails. Helps the agents as a one stop shop.
Solid and Reliable Safety Training for Users
What do you like best about the product?
KnowBe4 is a full-featured platform that offers both training and testing opportunities for users, as well as tools to help report and root-out phishing emails.
What do you dislike about the product?
Their PhishER product to report, review, and remove potential phish emails is very powerful. However, it is not intuitive and requires a significant amount of back-end setup to be effective.
What problems is the product solving and how is that benefiting you?
Users are bombarded with spam and phishing emails every day! When one wrong click could spell disaster for your company, it is critical to train users on how to spot the bad ones and not become a victim.
PhishER is powerful tool to have, it's a good investment to have for a InfoSec Team.
What do you like best about the product?
It eliminates the need for security resource intervention. Once the user reports an e-mail, it goes to PhishER inbox and rules are run against the e-mail for scanning, which triggers PhishML (machine learning module) which analyzes every message coming into PhishER, then a tag is assigned to the email based on setup or matched rules, then a custom action is performed accordingly.
What do you dislike about the product?
There are no items to mention in this category.
What problems is the product solving and how is that benefiting you?
Used it for e-mail security and automated the front-end scanning process.
o gives you information that can make your prioritization process easier, faster and more accurate
o PhishML is constantly learning based on the messages that are tagged, not only by BrownGreer but by other members of the PhishER community
o this means there is fresh data to constantly improve its accuracy
o gives you information that can make your prioritization process easier, faster and more accurate
o PhishML is constantly learning based on the messages that are tagged, not only by BrownGreer but by other members of the PhishER community
o this means there is fresh data to constantly improve its accuracy
PhishRIP is a must have tool if you are serious about your security
What do you like best about the product?
PhishRIP has the ability to pull suspicious emails directly from your user's inboxes with no steps on their part.
What do you dislike about the product?
It is sometimes difficult to pull emails that are slightly different than one another.
What problems is the product solving and how is that benefiting you?
Being able to track when the same email is being phished from multiple people in the company, then being able to pull that email from anyone else that may have gotten it before they can accidentally open it.
Absolute necessity in today's cyber world
What do you like best about the product?
This product is easy to use and allows users to proactively identify phishing suspects and exploits. It also takes the load off our IT team who were constantly fielding user requests to validate an email for them.
What do you dislike about the product?
I don't see any downside to using this product, the more diligent our users become the better protected our company becomes.
What problems is the product solving and how is that benefiting you?
With the increase in phishing emails we were spending valuable time identifying and validating phishing emails. We suspected that users were not as likely to send the email to IT for fear of appearing uneducated or silly. With PhishER we can expect users to report phishing emails without fear of embarassment and it's one click to report. So now IT techs are freed up to do the work we need them to do.
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