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A must have suite of tools in 2024
What do you like best about the product?
1. Automation and integration.
2. Efficienty in handling phish alerts.
3. Customizable rules.
2. Efficienty in handling phish alerts.
3. Customizable rules.
What do you dislike about the product?
1. Dependency of user reporting.
2. Cost (for the smaller organizations).
2. Cost (for the smaller organizations).
What problems is the product solving and how is that benefiting you?
Analyzing and responding to a variety of phishing email threaths, reducing manual workload.
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Knowbe4 PhishER
What do you like best about the product?
KnowBe4 PhishER is an excellent product for any phishing issues and provides training and awareness for users on how to identifify, and capture these types of phishing criminals. KnowBe4 is very user friendly and is easily integrated into various platforms.
What do you dislike about the product?
There is really nothing I dislike about KnowBe4 PhishER.
What problems is the product solving and how is that benefiting you?
Assisting with identifying repeat violators (Phish alert report)
Increased Cybersecurity awareness and reduced phish-prone % from 35% to a average of 4%.
What do you like best about the product?
User friendly and always advancing enhancements. For a small team of admins the automation built into PhishER has made reporting, resolution, and blocking of threats easy.
What do you dislike about the product?
Need a mobile adminstrators app for Andriod and iPhone.
What problems is the product solving and how is that benefiting you?
Allows for users to report suspicious emails via desktop, web, and mobile via O365. Empowers the users to be part of the solution in keeping our network secure.
Very useful tool for our members
What do you like best about the product?
I like the ease of setting up "actions" and then being able to click on the appropriate action for each reported email
What do you dislike about the product?
I dont like the fact that you have to purchase a VT licences if you go over a certain amount of reported emails.
What problems is the product solving and how is that benefiting you?
It's helping our members be able to report a suspicious email and our security team can investigate it when we have time rather than the member calling us on the phone every time they have a questionable email.
KnowBe4 - three steps beyond "goodest" :)
What do you like best about the product?
PhishER allows for the one click ability to blacklist emails from known bad entities. The ability to PhishRIP suspected emails from all employees email boxes is an exceptional add on.
PhishER makes determing the status of a reported email far easier than if we did not utilize it.
PhishER makes determing the status of a reported email far easier than if we did not utilize it.
What do you dislike about the product?
Truthfully, the ony thing I would like to see is the ability for PhishER to remember my choice of sorting the inbox newest to oldest. Now that is really nit-picking, as there really is nothing else I do not like about the program.
What problems is the product solving and how is that benefiting you?
PhishER allows our employees to PhishAlert suspected emails and greatly aids in the determination of that emails status as either Safe, Spam, or Threat. It helps keep our employee staff aware of possible breach attempts, and allows our security staff to quickly determine the status of these reported emails and alert the employee(s) of the outcome.
Good solution - Good integrations
What do you like best about the product?
Good solution with good options for complexity and integration with other tools.
Integration with Outlook Add-In for all users is very helpful in alignment with the Phish Testing (good pairing).
Provides easy button for our staff that like to email support every email they suspect.
Integration with Outlook Add-In for all users is very helpful in alignment with the Phish Testing (good pairing).
Provides easy button for our staff that like to email support every email they suspect.
What do you dislike about the product?
Sometimes hard to determine what was found.
Could use better reporting options
Could use better reporting options
What problems is the product solving and how is that benefiting you?
Provides simple integration that users can use in order to report questionable emails. Eases our first line support load.
First Line Security Review: Automation to review and provide feedback is again helpful, not needing to engage security specialist for every questionable email.
First Line Security Review: Automation to review and provide feedback is again helpful, not needing to engage security specialist for every questionable email.
Great Training and Testing Program
What do you like best about the product?
This product provides great training and testing for our staff. We have been using this product for two years and have seen a significant reduction in phishing success while seeing an increase in attempts. The training and testing campaigns are automated, and the reporting tools are easy to use as well. The variety of phishing styles and the real world delivery has helped our users become very proficient with identifying these attempts. The easy deployment of the PhishAlert tool in O365 simplified integration.
What do you dislike about the product?
PhishER is a good tool but could use some interface streamlining. PhishRiP is less effective than you would expect it to be, with a general inability to find similiar messages automatically.
What problems is the product solving and how is that benefiting you?
Phishing attempts to users of varying technical skills.
PhisER review
What do you like best about the product?
it helps with filtering real attacks from legitimate emails and saves us work. It's easy to get support when required. once implemented, the system works all the time!
What do you dislike about the product?
it might not be that straightforward to configure
What problems is the product solving and how is that benefiting you?
filtering real attacks from legitimate emails, blocking attackers from attempting a second round. Helps in generating user safe training.
Easy to Use, Keeps us reminded!
What do you like best about the product?
The automated refresher courses for those that click phishing links
What do you dislike about the product?
It can be difficult for a predominantly Google Workspace org, to implement for employees that feel more comfortable using Outlook.
What problems is the product solving and how is that benefiting you?
Providing good tests for employees so we stay vigilent against phishin attacks
Pleased with KnowBe4
What do you like best about the product?
PhishER is very easy to use and intuitive. It didn't take long at all to get it implemented. I like how I can view each email that arrives and evaluate what to do with them.
What do you dislike about the product?
At this time I don't have any dislikes about PhishER.
What problems is the product solving and how is that benefiting you?
It allows my users to have an easy method to report a threat. They don't have to try and make a decision. They can quickly click a button. From the Admin side, I can scan a suspected email and return it to the user if it's clean or remove it completely from our organization.
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