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PhishER Plus

KnowBe4, Inc. | 1

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External reviews

439 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Jason T.

Effective Phishing Testing and Training

  • February 07, 2024
  • Review provided by G2

What do you like best about the product?
The monthly phishing simulations are very realistic. The add-in makes it easy to report any suspicous emails. The training is very customizable and easy to set up.
What do you dislike about the product?
I don't know of any downsides. Some users complain when they get caught, but that's why we use PHISHer.
What problems is the product solving and how is that benefiting you?
PhishER helps us report suspicious emails quickly.


    Floyd M.

PhisER Automation Works

  • February 07, 2024
  • Review verified by G2

What do you like best about the product?
PhishER automates the bulk of the work we were using to track phishing emails. The program was easy to implement and was added as part of our KnowBe4 training program.
What do you dislike about the product?
The training was helpful but there are a lot of features that I am not sure that are being used to the fullest potential.
What problems is the product solving and how is that benefiting you?
Government organizations are constantly batteling with phishing email scams. PhishER has allowed us to turn legimate Phish attempts into training for end users. Works very well for keeping our users trained and vigilant.


    Michelle V.

The scenarios are real world and spawn solid discussion among personnel.

  • February 07, 2024
  • Review verified by G2

What do you like best about the product?
Completely appropriate way to educate users in today's world.
What do you dislike about the product?
Users mark many things as phishing and don't realize that if they are not actually phishing emails they are returned to their inboxes.
What problems is the product solving and how is that benefiting you?
It keeps everyone from forwarding emails to me to determine whether it might be questionable.


    Jeff B.

Fantastic product

  • February 07, 2024
  • Review verified by G2

What do you like best about the product?
Easy to use and extremely helpful for getting rid of phishing messages and spam
What do you dislike about the product?
Nothing. Works great and everyone loves it.
What problems is the product solving and how is that benefiting you?
Helping users look out for phishing and spam email messages. Gets them involved in cybersecurity.


    Civic & Social Organization

KnowBe4 PhishER review

  • February 07, 2024
  • Review verified by G2

What do you like best about the product?
The best thing about KnowBe4 PhishER is it's core purpose, the ability to pull emails from users mailboxes before they ever see them.
What do you dislike about the product?
It wouldn't be fair to say there is anything I dislike; there are options I would like to see but there isn't anyting I dislike.
What problems is the product solving and how is that benefiting you?
Allowing me to pull identdifited threats from other users mailboxes. The benefit is obvious; if the don't see it they can't click it.


    Legal Services

PhishER is easy to use.

  • February 07, 2024
  • Review verified by G2

What do you like best about the product?
The user can report phishing emails without sending directly to IT.
What do you dislike about the product?
Would like to know if emails are being blocked after reporting.
What problems is the product solving and how is that benefiting you?
It allows users to report phish emails directly with a tool and allows us to train users on security protocols.


    Primary/Secondary Education

Love PhishER

  • February 07, 2024
  • Review provided by G2

What do you like best about the product?
I love the PhishRIP feature! It has saved our organization a lot of time
What do you dislike about the product?
If anything, the interface could be made a little more basic. But after use, we have gotten used to it
What problems is the product solving and how is that benefiting you?
Email Inbox Security


    William E.

KnowBe4 PhishER Review

  • February 07, 2024
  • Review verified by G2

What do you like best about the product?
KnowBe4 PhishER is most helpful due to the fact the end users are able to report any emails. It doesn't matter if the email is good or bad, the system can identify and compare to many resources and even scan for threats. The upsides to using this is giving the end user the freedom to report an email.
What do you dislike about the product?
KnowBe4 PhishER is least helpful for Office365 GCCHigh users. I belive we have been waiting on a way to integrate the ability to remove bad emails from all end users mailbox for some time now.
This would be a downside as well, it works as expected in Office365 commercial, but not the Office365 GCCHigh edition.
What problems is the product solving and how is that benefiting you?
KnowBe4 PhishER is solving our main business for email reporting. It really has a way to centralize the bad emails that our end users report for further disecting.


    Cameron M.

Amazing tool for Reporting and Blocking Emails

  • February 07, 2024
  • Review verified by G2

What do you like best about the product?
It is very simple to train users in how to report emails as it is just one button. KnowBe4 can tag emails itself. It uses VirusTotal to scan email attachments and links automatically. I use it very frequently to check what emails have been getting past our security and its great having a second location to be able to block emails from coming through. The queries feature is also very useful to see who else has recieved this email.
What do you dislike about the product?
Having the ability to block emails for longer than 60 days.
What problems is the product solving and how is that benefiting you?
It is helping our users to be able to report emails that they find to be suspicious or malicious. PhishER works very well along side the training modules in KnowBe4 and helps us as Administrators to easily investigate what types of emails are being reported more often so that we can alter and configure our training and tests to match.


    Manufacturing

Fantastic platfrom to Identify and respond to email threats

  • February 07, 2024
  • Review provided by G2

What do you like best about the product?
I like the fact that is an ease and efficient platform like a Security Orchestration, Automation and Response (SOAR) that help me and SOC to manage, analyse, respond to the very hight volume of emails potentially dangerous received by the users. Thanks to this platform I was able to automate 90% of the workstream linked to the reported emails by end users, as the platform automatically analyse the message and classify it as a threats, spam or clean. Based on this classification and based also on tags assigned I'm able to identify the dangerous emails and react to prevent threats. Very useful is the ability to create rules and actions, so I can give an immediate response to the user that report the email as suspicious and confirm if is a threats, spam or not dangerous, in this way I improve also the ability of the users to recognise a phishing and spot it. The platform allow also different integration with most know tool like Virus total, CrowdStrike Falcon, Webhooks, etc that improve the identification of threats, mail with a virus or a dangerous link or attachment. I use this platform every day and few times a day to monitoring email reported to identify spear phishing, massive spam or massive phishing email, this allow me to take action to prevent threats and avoid that others users that receive similar r email click on dangerous link or enter credential. The platform is easy to implement and can be integrate with other service providers like Microsoft for example the possibility to activate the PhishRIP allow the deletion of dangerous email in the user recipient for example before they read it and take an action that can be dangerous if is not able to spot that is a threats.
if you have any problem the Customer support is very efficient and professional, help during the setup phase and to solve any issue. also the online manual is very complete and exhaustive.
What do you dislike about the product?
the lack of recognising emai dangerous with QR code.
What problems is the product solving and how is that benefiting you?
Solve the activity to analyse the email reported by the user with Phish Alert button, reduce the workstream linked to threats received by email, reduce the risk on user behaviour, improve the security awareness of users as receiving the immediate reply with the result of the analysis they improve the ability to recognise a phishing email. Reduce the number of staff needed to analyse the emails as the paltform works as a SOAR. Since I use it I got a substantial reduction on threats due to phishing email and a reduction on credential lost.
Another good benefit is that I can use some phishing email as a tempalte for my phishing test with KMSAT. Also the integration with Microsoft I can improve the company ability to block threats.