A Great Partner for Digital Success
What do you like best about the product?
Excellent tooling for template development. Template tooling and APIs are easy to use and well-documented. Responsive and knowledgeable support when you have an issue.
What do you dislike about the product?
Page-based billing for hybrid cloud is a bit silly; we are hosting most of the infrastructure. Hybrid cloud sometimes feels like an afterthought, with the most significant issue being the template tooling lacking support to generate against the hybrid cloud. It is easy to work around but complicates testing customized output processing.
What problems is the product solving and how is that benefiting you?
Operating at scale with minimal touch points. Today's customer expects digital communications and instant results. From data capture to customer communication, SmatCOMM's helps us build solutions for the customer of today and the future.
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