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Reviews from AWS customer

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1,657 reviews
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    Legal Services

My company uses Image Relay for our business needs

  • March 13, 2017
  • Review provided by G2

What do you like best about the product?
Ease of use. Able to find images easily.
What do you dislike about the product?
Unable to change export to excel field to show more descriptions of images.
What problems is the product solving and how is that benefiting you?
Maintains a database of our images that we can use on a case by case basis.


    Lindsay B.

Image Relay Review - PR Ben & Jerry's

  • March 13, 2017
  • Review provided by G2

What do you like best about the product?
Ease of user interface, linking to others
What do you dislike about the product?
Organization - I need to be more organized
What problems is the product solving and how is that benefiting you?
Sharing large files.


    Leisure, Travel & Tourism

Excellent and easy to use

  • March 13, 2017
  • Review provided by G2

What do you like best about the product?
The easy layout and user-friendly interface.
What do you dislike about the product?
The collection function could be improved by allowing for folders or another way of organizing the collection into sections.
What problems is the product solving and how is that benefiting you?
We are better able to share our images and digital creative. Allows our entire team to access our most used assets from anywhere.


    Annie C.

Image Relay makes sharing and organizing digital assets a breeze.

  • March 09, 2017
  • Review provided by G2

What do you like best about the product?
Image Relay makes organizing and sharing digital assets a breeze. I really like that you can search for a photo using key words.
What do you dislike about the product?
I wish you could share photos from different folders without putting them into a collection.
What problems is the product solving and how is that benefiting you?
Image Relay saves a ton of time sharing and finding digital assets. The search function is very helpful.


    Marketing and Advertising

Makes my day to day operations with outside individuals a breeze.

  • March 09, 2017
  • Review provided by G2

What do you like best about the product?
I really like the ease of creating collections of images. This function is key when sharing images with individuals outside the organization. It also helps maintain organization without the fear of duplicated or moved original images.
What do you dislike about the product?
There is a little bit of a learning curve to the interface and it is not as intuitive as I would like. There are plenty of functions but the organisation of those functions takes a little time to learn.
What problems is the product solving and how is that benefiting you?
The number one business problem that image relay is solving is centralizing all of our creative assets. This has made working with multiple contract photographers and media outlets very quick and efficient.
Recommendations to others considering the product:
Take tour time to develop best practices for tagging images.


    Rachel M.

Image Relay has been helpful in managing all our digital assets

  • March 09, 2017
  • Review provided by G2

What do you like best about the product?
Ease of uploading assets, especially being able to tag multiple assets at one time.
What do you dislike about the product?
This could be a bandwidth issue but sometimes it takes a long time to upload large files.
What problems is the product solving and how is that benefiting you?
Knowing that our assets are safe and I can find assets very quickly wasting little time.


    Kelly K.

Great system for long-distance work environments

  • March 09, 2017
  • Review provided by G2

What do you like best about the product?
It's reliable, the customer support is very good, and there's a lot of functionality. I had a one-on-one phone call with a rep, and he provided me with an action plan to improve our organization, so that was really helpful.
What do you dislike about the product?
It's not a cheap program, and sometimes the load times are long (but that's a function of having billboard-sized photos in there).
What problems is the product solving and how is that benefiting you?
I work with a team that's located in the Midwest and on the West Coast, so we're very dependent on being able to share visual assets quickly. Image Relay serves our needs well.


    Retail

Great customer service, easy to use platform

  • March 09, 2017
  • Review provided by G2

What do you like best about the product?
Ease of use, ability to share large files instantly.
Easy to navigate and organise your files.
What do you dislike about the product?
There was a pop up letting me know that files are uploaded, it's gone now.
What problems is the product solving and how is that benefiting you?
Image sharing and archiving.
Recommendations to others considering the product:
Try it!


    Consumer Goods

Effective online digital management asset resource

  • March 08, 2017
  • Review provided by G2

What do you like best about the product?
Search function is easy to use, although new previewed functionality looks like it is going to be even more effective. Sometimes our folder organization lacks intuition within our organization, so being able to simply type into the search field is very helpful.
What do you dislike about the product?
Would be nice if upload time stamp included time and not just date.We use Image Relay for both internal use and dealer use, so right now when I use search I get old files mixed with new. Technically it's an issue on our side, since we do not clean out our internal folders as often as we should. But, also when "replacing" files, sometimes multiple files will be replaced over the course of one day. Again, not fault in functionality, but still would make it easier on our end.

Also, when I create an upload link, would be nice if the recipient could also receive a link to where the files will be stored. Otherwise I have to send two links. Not a deal breaker, but just would maybe aid in efficiency on our end.
What problems is the product solving and how is that benefiting you?
By maintaining a DAM, we are cutting down on the requests we receive throughout the day. Also makes it easier to communicate which assets are current and what branded items are still approved to use. More robust reporting would be helpful for us to communicate more value to the business.


    Sporting Goods

Much easier

  • March 08, 2017
  • Review provided by G2

What do you like best about the product?
The best feature is the search, it works really well so people don't have to dig all over for what they need. It also allows users to download different file types, so we as designers aren't outputting tons of different files. Has made everyone more self sufficient.
What do you dislike about the product?
There is confusion internally between the difference of keywords and tags. It would be great if anything in the photo details section was clickable.
What problems is the product solving and how is that benefiting you?
We need to share assets globally with our regional offices. Previously, everything was stored on a server in Denver. Now all of our offices have access.
Recommendations to others considering the product:
We researched several options and Image Relay was the most cost effective, while still having a great product. They are also open to feedback and make updates based on that.