Canto Digital Asset Management (DAM)
Canto, Inc.Reviews from AWS customer
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Image Relay is a great service and system, with great customer service and prompt communication.
What do you like best about the product?
Image Relay seems to address issues and concerns quickly. The chat feature is great. Their customer service is on point.
Once, I remember thinking "'Select all' should also deselect a selection to help with downloading specific items," and shortly thereafter Image Relay made that change. I like that it's intuitive and that the intuition goes past your first day of use with a continued focus on making the service better.
The support emails during the down time was great. Loved the stats about how consistent the service is and how little down time you have with Image Relay as your DAM.
Once, I remember thinking "'Select all' should also deselect a selection to help with downloading specific items," and shortly thereafter Image Relay made that change. I like that it's intuitive and that the intuition goes past your first day of use with a continued focus on making the service better.
The support emails during the down time was great. Loved the stats about how consistent the service is and how little down time you have with Image Relay as your DAM.
What do you dislike about the product?
For my use, I can't say that I bump into a lot, or any, frustration while using Image Relay. Everything seems very well tended to.
I have noticed the search miss certain terms and not bring up items I'm looking for until I either add other terms or search by something else. This would be a minor complaint as I don't often have a problem and this is another area that seems to have improved since my first using the service.
I have noticed the search miss certain terms and not bring up items I'm looking for until I either add other terms or search by something else. This would be a minor complaint as I don't often have a problem and this is another area that seems to have improved since my first using the service.
What problems is the product solving and how is that benefiting you?
One thing Image Relay has simplified for me is reducing how many files I have to manually create for our image library. I used to have to make all web, print, etc. files manually. With Image Relay, I no longer have to do that. I make one library and other users can download files for a specified use. That's been a huge help in my day-to-day workflow.
Recommendations to others considering the product:
If you were used to local server-based management of your digital assets, Image Relay will move you in a new, more efficient direction. It's all about workflow.
Easy
What do you like best about the product?
organization, filtering + sharing capabilities
What do you dislike about the product?
There isn't anything I dislike, it's all straightforward and simple
What problems is the product solving and how is that benefiting you?
Getting content out asap / archiving content
Recommendations to others considering the product:
Absolutely!
Great User Experience
What do you like best about the product?
It's easy to navigate and organize images. I also like that you can download images with different resolutions and add keywords for searching.
What do you dislike about the product?
Sometimes the system does not allow me to download an image, and I have to log out and log back in.
What problems is the product solving and how is that benefiting you?
I often must share collections of high resolution images with clients and media, and Image Relay collections make that very simple.
My company uses Image Relay for our business needs
What do you like best about the product?
Ease of use. Able to find images easily.
What do you dislike about the product?
Unable to change export to excel field to show more descriptions of images.
What problems is the product solving and how is that benefiting you?
Maintains a database of our images that we can use on a case by case basis.
Image Relay Review - PR Ben & Jerry's
What do you like best about the product?
Ease of user interface, linking to others
What do you dislike about the product?
Organization - I need to be more organized
What problems is the product solving and how is that benefiting you?
Sharing large files.
Excellent and easy to use
What do you like best about the product?
The easy layout and user-friendly interface.
What do you dislike about the product?
The collection function could be improved by allowing for folders or another way of organizing the collection into sections.
What problems is the product solving and how is that benefiting you?
We are better able to share our images and digital creative. Allows our entire team to access our most used assets from anywhere.
Image Relay makes sharing and organizing digital assets a breeze.
What do you like best about the product?
Image Relay makes organizing and sharing digital assets a breeze. I really like that you can search for a photo using key words.
What do you dislike about the product?
I wish you could share photos from different folders without putting them into a collection.
What problems is the product solving and how is that benefiting you?
Image Relay saves a ton of time sharing and finding digital assets. The search function is very helpful.
Makes my day to day operations with outside individuals a breeze.
What do you like best about the product?
I really like the ease of creating collections of images. This function is key when sharing images with individuals outside the organization. It also helps maintain organization without the fear of duplicated or moved original images.
What do you dislike about the product?
There is a little bit of a learning curve to the interface and it is not as intuitive as I would like. There are plenty of functions but the organisation of those functions takes a little time to learn.
What problems is the product solving and how is that benefiting you?
The number one business problem that image relay is solving is centralizing all of our creative assets. This has made working with multiple contract photographers and media outlets very quick and efficient.
Recommendations to others considering the product:
Take tour time to develop best practices for tagging images.
Image Relay has been helpful in managing all our digital assets
What do you like best about the product?
Ease of uploading assets, especially being able to tag multiple assets at one time.
What do you dislike about the product?
This could be a bandwidth issue but sometimes it takes a long time to upload large files.
What problems is the product solving and how is that benefiting you?
Knowing that our assets are safe and I can find assets very quickly wasting little time.
Great system for long-distance work environments
What do you like best about the product?
It's reliable, the customer support is very good, and there's a lot of functionality. I had a one-on-one phone call with a rep, and he provided me with an action plan to improve our organization, so that was really helpful.
What do you dislike about the product?
It's not a cheap program, and sometimes the load times are long (but that's a function of having billboard-sized photos in there).
What problems is the product solving and how is that benefiting you?
I work with a team that's located in the Midwest and on the West Coast, so we're very dependent on being able to share visual assets quickly. Image Relay serves our needs well.
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