Canto Digital Asset Management (DAM)
Canto, Inc.Reviews from AWS customer
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1+ Year of working with Canto in a Communications Role.
What do you like best about the product?
I love the AI Digital search feature for quickly finding images and I like the general folder organizational structure - much better than Google folders.
What do you dislike about the product?
I find the inability to alter what images are in a link to be a bit cumbersome.
What problems is the product solving and how is that benefiting you?
It's helping share images in internal communications settings as well as for external marketing purposes.
Time saver and risk mitigator
What do you like best about the product?
Ability to organize assets, restrict access, and easily access the assets we need for agency and client projects.
What do you dislike about the product?
The AI search capability needs improvement. Portals are a bit confusing. I wish they had a mid-tier level of user between Consumer and Power so that our client managers could help tag metadata on assets for their clients (since they have the product knowledge etc)
What problems is the product solving and how is that benefiting you?
Visibility into assets we have for ourselves and for clients, which streamlines our internal creation processes.
Ability to collaborate with clients by giving them access to their assets via portals.
Brand Style guide elements all in one place for consistent use by the team.
Ability to collaborate with clients by giving them access to their assets via portals.
Brand Style guide elements all in one place for consistent use by the team.
Office DAM transition
What do you like best about the product?
AI automated search, collaborative workspaces, auto sync files, facial recognition, asset control
What do you dislike about the product?
Canto connect is not accessible to SSO users, workspace assets are not able to be imported from main library
What problems is the product solving and how is that benefiting you?
Photo searchability is main problem solved, work flow, and metadata accessibility. Users of the office archive before canto could not access any information about the photo or remember what location they got it from. There was a lot of content chaos before in the old DAM ,no keywords, tags or descriptive data, and we now have all of that information
Good Experience, But There's a Learning Curve
What do you like best about the product?
I like the overall interface and the customer service has been pretty good as well. I also appreciate that they are constantly innovating and adding new functionality to the tool.
What do you dislike about the product?
It can be very technical at times. We have a pretty small team without much bandwidth and are working on trying to digitize, consolidate, and create go-forward criteria/standards for all our assets. While Canto has been helpful, we've hit a lot of technical snags during onboarding and it's been a disproportionate amount of workload on our internal team driving the process vs. our Canto account reps on the other side helping guide us with this being our very first DAM implementation.
What problems is the product solving and how is that benefiting you?
Our intention is to consolidate all of our creative/brand assets into the tool, make it more easily accessible/searchable internally (and with external agency partners), and create a more secure, redundant library by going cloud-based vs. on-premise servers.
New Canto Customer
What do you like best about the product?
While we are transitioning from Widen to Canto, the customer service and ease of transitioning has gone extremely well. The features we were presented with, including the Adobe Integrator was a gamechanger for us.
What do you dislike about the product?
I truthfully do not have anything negative to review at the moment.
What problems is the product solving and how is that benefiting you?
For the features we were getting, and the cost savings, the switch to Canto was a no brainer.
Great asset management!
What do you like best about the product?
Canto was easy for our team to implement and keep updated. We are able to have our photographers and other contributors upload through portals that we can then approve and sort into our system for our team to use. The tagging allows our team to easily find assets related to a certain product. Our marketing team uses Canto on a weekly basis. Customer support is great also, as they are quick to respond to any issues we may have w/ the system, which are few and far between.
What do you dislike about the product?
I honestly can't think of a downside. We've been using the program for just over 3 years.
What problems is the product solving and how is that benefiting you?
We utilitze Canto for asset management. All photos, videos, drawings, projects, etc. are stored in Canto and are easily accessed by our vendors and customers as well as internal teams. We are easily able to approve or hide assets if they are not to be used any longer or yet.
Great Product.
What do you like best about the product?
The AI search and facial rec. Along with ease of use and implementation.
What do you dislike about the product?
Not being able to have a database upload of users so we can have multiple B2B customers log-in to just dowload images.
What problems is the product solving and how is that benefiting you?
Having a DAM system with search. Also having the ability to crop before dowload helps!
Canto Review
What do you like best about the product?
Intuitive
Clear and Concise
Easy to train new users
Dynamic Share/Download Links
Clear and Concise
Easy to train new users
Dynamic Share/Download Links
What do you dislike about the product?
It can be difficult to use efficiently when working with a lot of assets
Reporting is lacking
Can't remove assets from Download/Share Links
Cannot clear out previous searches in the Search Bar
Difficult to find, and eliminate duplicate assets even with the Duplicates album
A couple of processes open up a new window (versions, duplicates on uploads, etc.)
I wish I could filter by any field in the Metadata
I wish I could mass edit Metadata via excel sheet download
Canto infrastructure seems a tad too small for a business of Petsmart size
Reporting is lacking
Can't remove assets from Download/Share Links
Cannot clear out previous searches in the Search Bar
Difficult to find, and eliminate duplicate assets even with the Duplicates album
A couple of processes open up a new window (versions, duplicates on uploads, etc.)
I wish I could filter by any field in the Metadata
I wish I could mass edit Metadata via excel sheet download
Canto infrastructure seems a tad too small for a business of Petsmart size
What problems is the product solving and how is that benefiting you?
It is an excellently organized DAM that makes it easy for us to create and maintain catalogs that are clear to our users. It is our source of truth when it comes to assets, imagery, campaign toolkits, etc. and we are able to effectively and efficiently maintain it.
A great and simple tool
What do you like best about the product?
Canto has been incredibly helpful in sharing our photography assets across the university. Duke has been fantastic in guiding us through all the platform’s features, answering our questions, and ensuring a smooth transition. The recent addition of AI search, along with the integration of metadata into search results, has significantly streamlined the process, making it align more seamlessly with our traditional photography workflow.
What do you dislike about the product?
One aspect of Canto that I wish could be improved is the ability to require users to log in to their Canto account in order to view shared links. This would be especially useful when sharing links with a large group, but still wanting to restrict access so that only authorized users can view the content, not just anyone with the link.
What problems is the product solving and how is that benefiting you?
Canto has streamlined the process of sharing assets by eliminating the need to send links after every event or constantly update access for university members. This allows me to focus more on capturing photos, rather than managing access to content.
Apartment Photos
What do you like best about the product?
I like how easy it is to utilize the platform. We use folks from multiple different countries on this project, and have no issues with anyone understanding the product, or find it difficult to learn how to use it. We use it basically non stop everyday and rarely, if ever run into issues with it. The product is high quality, and suits our company well. Rarely run into any bugs or anything.
What do you dislike about the product?
It can be slow to use. I wish there was a bit more efficient manner than dragging and dropping things all over the place.
What problems is the product solving and how is that benefiting you?
It allows us to upload photos that need retouching, for our retouching team based elsewhere to adjust and then send back to us to then load onto our website.
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