Canto Digital Asset Management (DAM)
Canto, Inc.Reviews from AWS customer
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Powerful platform with a learning curve
What do you like best about the product?
The myriad of options to add metadata to images and videos, allowing for comprehensive and easy search. Organization is easily accomplished with folders and albums. Customized portals are great to share certain assets with other groups. Sharing is easy, and I like that fact that I can share outside my organization with just a link (no password or login required). The new AI feature promises to help me find images even quicker and easier. I also LOVE the ability to request images from other people, who do not have to be a user on our account. We use a QR code printed on a business card, then attendees at an event can simply scan the QR code on their phone and upload pics right into our album.
What do you dislike about the product?
The user interface requires some learning, as the functionality is not exactly intuitive. User permissions are somewhat limited. To assign certain permissions, it requires another special user seat (as contributor or admin). Using up one of these user seats is not ideal. The cropping, resizing, and compressing functionality could use some polishing; it's more confusing than it needs to be.
What problems is the product solving and how is that benefiting you?
Previously, we stored images on a networked drive, which required us to name each file a certain way. Searching was very slow and tedious. With Canto, I can find images much faster, and everything is organized better. Also, Canto provided a way for us to share assets with individuals outside of our organization. As a result, we have saved a lot of time.
Easy to use and user-friendly design
What do you like best about the product?
Easy to use, straightforward menu that can help to share our digital designed with clients and parners easily.
What do you dislike about the product?
Cost is a bit higher then average but still acceptable.
What problems is the product solving and how is that benefiting you?
We are using Canto in a daily based for sharing our designs and ideas with our donors, also parner.
Recently, we are also trying to sharing some instrctuions to the pulich on Canto as well.
Recently, we are also trying to sharing some instrctuions to the pulich on Canto as well.
Canto has been a very useful tool with wonderful customer service.
What do you like best about the product?
Canot is easy to manage. My team was able to create numerous albums and able to control the access to each accordingly.
What do you dislike about the product?
I think my main complaint is that the download button is rather small and required two clicks to download anything. As a designer this adds a step that I don't think is necessary for users that have admin level access, but I can see the benefit for external users.
What problems is the product solving and how is that benefiting you?
It is a strugggle to manage large databases of photos and digital assets, and even more complicated when you have a constant stream of people asking for assets. Canto allows users to help themselves which takes a lot off the plates of our photographer and graphic designers. And you can choose the permission levels, so it's easy to currate who has access to which items, and easy to remove items when needed.
Canto is a user friendly marketing tool that makes creating content more efficient.
What do you like best about the product?
I like how clean Canto is and being able to search tags is super convenient
What do you dislike about the product?
Sometimes I feel the interface could be more engaging. I would also like a dedicated section to review past share links
What problems is the product solving and how is that benefiting you?
We have thousands of photos of our students and residence halls and having them all in a google drive was far too overwhelming, so having them all in a dedicated data base is so much easier. Its also extremenly helpul to use tags to search for photos.
Pretty good DAM, often new features, sometimes a little clunky
What do you like best about the product?
Canto offers a more organized way to find and organize content
What do you dislike about the product?
There are some limited features and clunky functionalities/interfaces that could be improved.
They also state "no hidden fees" on their website, but placed an unexpected "innovation fee" on our account at time of renewal. After some back and forth, they were willing to remove it, but it was definetly unexpected.
They also state "no hidden fees" on their website, but placed an unexpected "innovation fee" on our account at time of renewal. After some back and forth, they were willing to remove it, but it was definetly unexpected.
What problems is the product solving and how is that benefiting you?
We have a massive content library so having Canto will allow our team to easily find the content they need, and understand the important info tied to it - such as location of the photo and usage rights.
My experience with Canto so far has been really encouraging and insightful.
What do you like best about the product?
I love the organization that Canto provides for all of our assets. I also appreciate the open lines of communication for when I run into roadblocks.
What do you dislike about the product?
The setup for Canto is a huge time commitment, so there is some upfront heavylifting that is needed.
What problems is the product solving and how is that benefiting you?
Organizing photography assets from professional photoshoots. Being able to search for images is super helpful.
Image Relay's DAM and PIM have completely streamlined our workflow.
What do you like best about the product?
It is so easy to use! You can figure out the system without long tutorials. It's very intuitive, utilizes meta, easy to send assets to people outside your company. I love that our agency partners have access as well and can easily search for images using key words.
The implementation process was great. We had our own Librarian, James, and he was there for us every step of the way. His customer support is awesome. He helped set everything up, answer questions, organize and streamline.
I use Image Relay every day. I couldn't image not having it and trying to organize everything in google drive.
The implementation process was great. We had our own Librarian, James, and he was there for us every step of the way. His customer support is awesome. He helped set everything up, answer questions, organize and streamline.
I use Image Relay every day. I couldn't image not having it and trying to organize everything in google drive.
What do you dislike about the product?
The only thing I dislike is we can't syndicate using Image Relay and need to utilize other tools. I'd love an all in one option.
What problems is the product solving and how is that benefiting you?
Organzining of assets, sharing with partners, sales support2, cataloges for customers
TO INFINITY - & BEYOND!
What do you like best about the product?
Canto is amazing. Once you are working within Canto, it is incredibly easy to use and overall very intuitive. But honestly, my favorite part about Canto? The customer service!! Holy Cow. Hand in hand the entire way, I have never felt more supported. Great suggestions, quick to answer questions.. working with this team is a DREAM!
What do you dislike about the product?
So far, there have been absolutely zero downsides of Canto. We are loving every minute of it and the multiple ways it is serving our business and customers. Thanks Canto!
What problems is the product solving and how is that benefiting you?
Storage
Organization
Collaboration
Offering our customers something valuable
Easy to navigate
Feels like a custom experience for us and our portal users
Organization
Collaboration
Offering our customers something valuable
Easy to navigate
Feels like a custom experience for us and our portal users
Great program for staying organized
What do you like best about the product?
I love how quick it is to pull up images, the storing and organization options, and the face recognition AI.
What do you dislike about the product?
Some of the user interface is not intuitive. For example, when typing in a search term Canto will often select another phrase or term and remove what I typed. Then instead of 'search' or 'enter' it has a save button which we never use.
Another odd bit is the selection options; when you select an image, it has the option to select all, but no option to deselect. You have to hit select all before the deselect option is available.
Another odd bit is the selection options; when you select an image, it has the option to select all, but no option to deselect. You have to hit select all before the deselect option is available.
What problems is the product solving and how is that benefiting you?
Canto is great at pulling up relevant images and content (as long as we remember to tag!) and is amazing at recognizing faces. The AI facial recognition ability is seriously amazing and has been able to pull up photos from albums we would not have thought of or didn't notice the person was in those shots.
Canto has been a helpful tool for distributing our images to the appropriate teams.
What do you like best about the product?
It's easy to prevent users from accessing restricted images until a certain date. Convenient place for our approved imagery to live.
What do you dislike about the product?
There is a learning curve for some users who are not as experienced in technology. Things like portals and groups can be hard to teach.
What problems is the product solving and how is that benefiting you?
Canto gives us one cohesive place to store and distribute our approved images to the teams or clients that need them.
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