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Reviews from AWS customer

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1,658 reviews
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    Kaleigh C.

I love Canto

  • November 10, 2022
  • Review provided by G2

What do you like best about the product?
The organization is great, you're able to give many specific categories to a single image so that it can show up for a bunch of different ways you may search for it.
What do you dislike about the product?
It's sometimes frustrating finding things for example; if the information isn't explicitly written as a tag (but maybe in a different field) the picture won't show
What problems is the product solving and how is that benefiting you?
Concise and clear organization of our massive photo library. It is intuitive enough for operations and sales to use; yet organized enough for marketing to use effectively.


    Higher Education

Excellent way to organize brand assets and photos

  • October 31, 2022
  • Review provided by G2

What do you like best about the product?
Can organize photos and other documents in a way that suits your organization best. Can share with clients without giving admin access.
What do you dislike about the product?
Search is a bit slow, and you have to click "search" rather than just press "enter".
What problems is the product solving and how is that benefiting you?
Keeping all assets in one place and being able to share with others easily


    Environmental Services

The team at Image Relay helped us transition into a new image management tool with ease.

  • October 27, 2022
  • Review provided by G2

What do you like best about the product?
Lots of customization for various permission levels and users, easy interface, and external-facing upload options make cross-team collaboration simple. The personal collections also keep the main interface free of clutter while giving each user unique abilities to categorize the files important to them.
What do you dislike about the product?
The inability to enlarge photo assets to full screen or in a larger view isn't necessary but it feels missing from a tool that primarily focuses on photos. Adding that would improve our experience.
What problems is the product solving and how is that benefiting you?
Taking a huge library of photo assets from one platform and making sense of the metadata and organization was our biggest goal and we're well on the way to achieving that.


    Non-Profit Organization Management

Great product but the cost has become increasingly expensive.

  • October 25, 2022
  • Review provided by G2

What do you like best about the product?
I like the collections, sorting, tagging, upload features the best.
What do you dislike about the product?
There is nothing I dislike about the product.
What problems is the product solving and how is that benefiting you?
Easy to find images. Easy to upload multiple images.


    Primary/Secondary Education

Great product!

  • October 25, 2022
  • Review provided by G2

What do you like best about the product?
Image Relay is an excellent product that makes it easy to collect and share images with different groups. There is a lot of control over who can see/download the images and the site is easy for users to navigate.
What do you dislike about the product?
There are no real downsides to using Image Relay.
What problems is the product solving and how is that benefiting you?
Working in the Communications and Marketing department, we are very image-based. Image Relay allows us to easily collect photos from a variety of constituents and to also take collections of photos and share them with different groups. Previously this was done haphazardly across email, Google Drive, etc. Image Relay has given us a more professional, streamlined platform for sharing and has allowed us to have much more control over where images are going.


    Devin S.

Great support for a practical program

  • October 20, 2022
  • Review provided by G2

What do you like best about the product?
The support team has been very helpful in assisting us with some "out of the box" issues/requests that we have had. I also like how functional and practical the program is. It is very easy to learn and teach others to use.
What do you dislike about the product?
There are still some limitations to the program that we would find helpful, especially on the PIM side of things. There are some issues with integrations, but they are being addressed currently.
What problems is the product solving and how is that benefiting you?
They are solving our content management/archive issue, which makes it easy for us to house our content in one easy to access/share location. We get great use out of the program.


    Caleb B.

Time is money

  • October 19, 2022
  • Review provided by G2

What do you like best about the product?
The intuitive accessibility of product imagery and information streamlines our workflow cross-functionally, saving us hundreds of hours annually. This platform is far superior to anything else out there.
What do you dislike about the product?
To get the most out of it, we needed a dedicated role to keep things updated and organized. That said, the money we saved streamlining workflow paid for that role.
What problems is the product solving and how is that benefiting you?
We had trouble sharing and updating product information in real-time. Image Relay gave us one source of truth during this rapid growth stage of the company, cutting down on multi-department spin-outs and miscommunication. Coworkers know precisely where they can find the latest information


    Cara M.

The single most useful marketing tool for efficient team collaboration

  • October 14, 2022
  • Review provided by G2

What do you like best about the product?
The search functionality is top notch. The use of collections and folder structure for effective sharing and communication is incredibly helpful as well.
What do you dislike about the product?
I have not found any downsides in Image Relay and have been using it throughout my career in different companies starting back when it launched in the 00's
What problems is the product solving and how is that benefiting you?
Allowing access levels for anyone from a regional sales rep to a creative director - the organization of the system allows for multiple levels of collaboration. We can share image collections, store final design files, and the availability of the meta data and easy upload interface is top notch.


    Susan P.

A Great Time-Saving Tool

  • October 13, 2022
  • Review provided by G2

What do you like best about the product?
Having all our assets and media available online greatly benefits our school. Now, we can share images and logos with other departments seamlessly and we can share photos with parents and attendees at our events through the Collections tool.
What do you dislike about the product?
The AI is not the strongest and has some interesting fields. I find it the least useful tool in Image Relay.
What problems is the product solving and how is that benefiting you?
Image Relay saves me so much time searching for images for other departments as they can search the tool themselves. Our parents and guests are very appreciative of the ability to view and download the photos from our events.


    Rachel E.

Image Relay Process and Product Get an Easy 10 out of 10! Work Life Changed!

  • October 12, 2022
  • Review provided by G2

What do you like best about the product?
It's super user-friendly and is easy to upload, download, share, and organize files. I use the "Collections" feature all the time and can easily share files - even from my phone!
What do you dislike about the product?
Really, nothing at this point. It has made my workflow so much more seamless. And once we implemented the process and shared with staff, everyone - yes, everyone - saw how easy it was to use. It's been a major improvement for our organization.
What problems is the product solving and how is that benefiting you?
Image Relay is solving so many problems for our organization. Before Image Relay - or as I call it, BIM - we had all of our digital assets on a drive accessed by a remote server. When working from home or out of the office, we'd have to access the remote server by logging in and then obtaining access to our assets. The second problem was that we had nearly two decades of files - some that should be trashed, some archived, and a select top-tier 20ish percent that is worth keeping. The organization of these assets was a mess. There were many naming conventions (or no file names to speak of that would identify the asset) and rabbit trails of folders and file structures - all of which were in one person's head who may or may not still be at our organization. Hundreds, if not thousands, of files with names like D0000482, thus there was no way to search out photos by subject/type. With Image Relay, the Librarian, Sophy Bishop, helped us identify process, best practices, and walked us through our game plan on how to tackle the mountain of content before us. Now we have files properly identified by name, tags, location information, usage agreements, expiration dates - everything! It is so much more organized and easy to find assets! It is so easy to access - again, I often do with my phone. And there are even upload links! This is another huge revolution for our org. I have our photographers on retainer upload their photos. They are able to put information in the "metadata" and I get an email alert when they've uploaded. When I say my and our organization's work life has changed, I mean it.