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Reviews from AWS customer

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1,658 reviews
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    Sunita D.

Image Relay in Publishing

  • October 12, 2022
  • Review provided by G2

What do you like best about the product?
It is very easy to use. Easy to set up new accounts and restrict what is viewable. Plenty of storage space for large files
What do you dislike about the product?
I can't think of anything I dislike about it.
What problems is the product solving and how is that benefiting you?
We have large files with raw magazine files which are hosted on Image Relay, these are then taken by licensees around the world translated and produced in local language. We also have the digital files which are taken by digital magazine producers to enable us to sell digital copies


    David F.

I have used it at two companies and have had good experiences.

  • September 01, 2022
  • Review provided by G2

What do you like best about the product?
I like that I can create a great content library and diversify it so that I can augment it out to different users. I also like the ability to tag images and classify them correctly.
What do you dislike about the product?
The product training, the lack of responses, and the continous generic answers to problems. I think this could be better by adding more experts to your team and not just pushing me off to FAQ's.
What problems is the product solving and how is that benefiting you?
It is soloving my challenges with Digitial Asset Management. I realie there is probably more possiblities, it will take time to figure out more of the features.


    Alyssa C.

Canto is a wonderful photo storage software!

  • August 31, 2022
  • Review provided by G2

What do you like best about the product?
The most helpful things about Canto are the ability to store photos in an organized manner and share the images easily across organizations and/or co-workers. Canto has been great so far!
What do you dislike about the product?
I haven't personally had any issues using Canto myself in my experience so far with it. I think it's a great storage/organization system for businesses and even for personal use.
What problems is the product solving and how is that benefiting you?
Canto is giving my workplace a place to store all of our organization's photography, dating back years and years. It's great that you can even look up a keyword in the search bar and can find related photos as to what you are looking for.


    Ruth B.

Outstanding customer service from beginning to end.

  • August 31, 2022
  • Review provided by G2

What do you like best about the product?
Honestly, we love Canto's organization systems. It's so convenient to search for the photos we need in multiple ways, since different departments have different priorities. Canto's multi-faceted search options make it easy for everyone to find exactly what they're looking for.
What do you dislike about the product?
The only difficulty with Canto is that the user interface can sometimes be a little complicated. This learning curve could be challenging for new users, but the customer assistant was super helpful in explaining it to us during our onboarding, so I don't think it will be a long-term problem.
What problems is the product solving and how is that benefiting you?
Canto has streamlined the process of searching and implementing photos into our everyday use in a way we couldn't have imagined. The speed and ease of searching for photos makes our workflows much more efficient, contributing significantly to our productivity.


    Consumer Goods

Powerful yet simplistic - a powerhouse for image storage and more

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
Canto allows you to stay organized, access files on the go and share as needed
Files are organized via folders, easy descriptions and more
What do you dislike about the product?
The only downside is that we can't get all departments in our office to use Canto! The possibilities are endless
What problems is the product solving and how is that benefiting you?
Helping us solve our ability to stay organized and access information in a timely manner


    Education Management

great way to organize resources

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
It's a great way to organize useful resources like photos and other materials
What do you dislike about the product?
The way it's organized, I feel like I have to click through multiple images before finding the one that I want. It's hard to see everything that matches a search criteria all at once without having to click into folders.
What problems is the product solving and how is that benefiting you?
Organizing all flyers and emails and photo resources in one convenient searchable place


    Insiah F.

Very robust DAM platform - maybe too robust?

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
There are so many features built in to help manage and organize digital assets like photos and documents. These features make it easy to search and retrieve the files you're looking for (if folks input the correct tagging info).
What do you dislike about the product?
There are almost too many features/options for tagging and organizing files. It can be a bit overwhelming and difficult to navigate for new or casual users. It feels like one needs a training or onboarding course to get the most out of it. If you're a large org with thousands of files and several file types to manage, this is perfect for you. If you're a smaller shop, it may be a bit too robust.
What problems is the product solving and how is that benefiting you?
We have hundreds (maybe thousands) of photos that staff across teams/depts need varying levels of access to. Canto allows us to organize and store these files however we want and make access available to everyone internally and externally.


    Museums and Institutions

Efficient way to categorize and manage our digital assets.

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
Canto has helped our organization to keep our digital assets organized. Regardless of what I'm working on, there is one place to quickly find the assets I need.
What do you dislike about the product?
Tobe honest I use it fairly infrequently, so I have few dislikes at the moment.
What problems is the product solving and how is that benefiting you?
Organization first. All our media is categorized and tagged and so I can easily find what I need and know if I can use it publicly or for internal use only. Second, everything is in one place. We used to have to hunt and find resources. Canto is now part of our process to make it easy to find assets.


    Charleston S.

The portals and facial recognition are EVERYTHING!

  • August 30, 2022
  • Review provided by G2

What do you like best about the product?
Canto's portals are amazing. I love being able to put all important templates, guides, photos, and videos we want our campus to use all in one place for easy access. Also, the facial recognition is super helpful for us--especially for those of us who haven't been at the university for 50 years. :)
What do you dislike about the product?
The only thing I don't like about Canto is the fact that I can't connect my OneDrive to it in one place. We typically put all working documents on OneDrive (and are moving out of Dropbox currently), and our finals go into Canto.
What problems is the product solving and how is that benefiting you?
Canto has helped solve problems for us by providing efficient ways to share photo/video with internal and external stakeholders!


    Automotive

Great for efficiency!

  • August 29, 2022
  • Review provided by G2

What do you like best about the product?
I like how user-friendly it is, primarily, its sharing capabilities.
What do you dislike about the product?
I dislike how you have to make sure you upload the correct naming convention to ensure that anything linked to the images being used under another API remains intact. If there was a way to make sure the name doesn't change or that it notifies you that the name being uploaded is different from the previous file, that would help avoid future issues.
What problems is the product solving and how is that benefiting you?
I don't believe there has been an issue reported.