Canto Digital Asset Management (DAM)
Canto, Inc.Reviews from AWS customer
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Provides just what we need
What do you like best about the product?
Image Relay is reliable and easy to use. It is always there right when I need a photo to include in an email or for marketing purposes.
What do you dislike about the product?
I find the Collections a little bit of a mystery. Not sure how to use them most efficiently.
What problems is the product solving and how is that benefiting you?
I have been able to use images from Image Relay in my regular emails with my customers, which have been my main source of contact during this pandemic. It is the next best thing to being face to face with product in-hand with my customers.
Exactly what I was looking for
What do you like best about the product?
It is an extremely simple and effective way to store and organize images so they are searchable. The help team is also quick to respond to questions in the live chat.
What do you dislike about the product?
They recently issued a new uploader that has made it difficult to edit captions that are longer than a few words, and it also requires more clicks to complete the upload.
What problems is the product solving and how is that benefiting you?
It literally takes only seconds to find an image that I'm looking for, even if it's several years old. The keyword search has been so helpful in dramatically shortening the amount of time it takes to find things, and it is great knowing that everything is in one place.
Recommendations to others considering the product:
See if you can use Image Relay on a trial basis for a few days. You'll find it to be so simple and easy to use.
Simply the best.
What do you like best about the product?
Image Relay features a very straightforward user interface and (if you take the time to put in proper metadata, which is easy to do) up front, EVERYTHING is easily searchable in the future. Sending files to outside sources is a snap and 100% reliable.
What do you dislike about the product?
There's nothing I dislike about the program.
What problems is the product solving and how is that benefiting you?
We have so many disparate locations where our digital assets are located -- almost none of which are searchable or easy to share-- and Image Relay provides a highly-searchable, highly-sharable solution that is reliable, worry-free, and easy to use.
Recommendations to others considering the product:
They've changed the input interface since we started using it, but make sure you are thorough when you input Tags. Metadata is great and well searchable, but tags can help narrow the field and a previous iteration of the program (it's all good and set now) wasn't as easy to input.
Great digital asset platform but still needs some upgrades
What do you like best about the product?
I like all of the great search functions and the visuals make it easy to navigate. You can search by colors and orientation which is very helpful when looking for images for social media. It is also very intuitive on how it navigates and how to setup the folders. The collections are a really fun feature and great to share new additions. The support is truly amazing! Thank you Sophy, you have been a rockstar! The folder permissions were very easy to setup. I like all of the great self-help options and tutorials that the company has put together for their users.
What do you dislike about the product?
I dislike that you cannot drag and drop images around once they are saved. Meaning I wish you could copy and pasted instead of going through all of the folder steps to copy an image. I wish you could share to Instagram, hopefully soon that will be updated. I also think that there should be more than two permission types basic and admin are the only two. Something else I encountered that could be improved is the downloading function when the files are too big they get zipped but then they never actually get emailed to me so I don't know where they go.
What problems is the product solving and how is that benefiting you?
We are solving the issue with had with getting too many requests for images and now the behavior has shifted to self-serve which is great for us.
Image relay offers powerful amazing click stopping images!
What do you like best about the product?
The up close quality detailed images are powerful and hard for customers to resist
What do you dislike about the product?
I personally would love beautiful individual shots of basic every day items. Wire hoop earrings and tube hoop earrings.
What problems is the product solving and how is that benefiting you?
From my e-commerce store I can share quick links of merchandise I want to feature. Having the extraordinary images I can add a larger picture that stands more alone with an added topic that customers can choose to read with a link as well. It may sound silly but I am absolutely giddy with the 3-D imaging on a social media venue that just explodes with the quality images from image relay.
Great user interface
What do you like best about the product?
Super easy search and uploads, quick, too
What do you dislike about the product?
Syncing is a bit confusing, replacing ima
What problems is the product solving and how is that benefiting you?
Great way to share working files and final images
Recommendations to others considering the product:
Great interface with little training needed
Get's the job done
What do you like best about the product?
The thumbnail previews of the images and videos.
What do you dislike about the product?
Not a fan of how some of the folder dropdowns work.
What problems is the product solving and how is that benefiting you?
Sharing product images with partners and distributors across the globe.
Recommendations to others considering the product:
It's more than likely worth it if you have a robust sales, multi-channel sales team.
Great Image Management System
What do you like best about the product?
I like the easy search and download feature, as well as the ease of forming collections that can be shared with others.
What do you dislike about the product?
Sometimes, i'm not able to download files.
What problems is the product solving and how is that benefiting you?
It's really handy to share photos across a huge organization and communicate permissions, access and rights.
Recommendations to others considering the product:
Definitely give this a try if you're looking for a content management system that's easy to use, accessible and fast!
Image relay is easy to use, well categorised and formatted.
What do you like best about the product?
All info in one place, very. easy to use.
What do you dislike about the product?
Takes a while to load and the educational manual pages don't align
What problems is the product solving and how is that benefiting you?
Benefits are easy to refer back to and find information. Issues with educational textbook pages don’t align not easy to print individual pages from it.
I have used this service for several years to download images, found it to be very reliable.
What do you like best about the product?
the simplicity of using this service is great
What do you dislike about the product?
I have not found any problems using image relay
What problems is the product solving and how is that benefiting you?
I like using it for downloading images for use on our social media, I like that it is all right there and ready to go.
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