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External reviews

472 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Utilities

Good Products Most of the TIme

  • July 10, 2018
  • Review provided by G2

What do you like best about the product?
There are multiple approaches to provide your business needs. The tech support is good and the well-established products have good documentation.
What do you dislike about the product?
Less-established products have poor documentation. Fixes are rare, but rather in future updates. You have to know about your topic before going onto GeoNet.
What problems is the product solving and how is that benefiting you?
Water, Wastewater, Gas. Visualization to the field data and good analytics


    carrie d.

Super Company!

  • July 10, 2018
  • Review provided by G2

What do you like best about the product?
Great tech support 9 of 10 times. It's my superpower
What do you dislike about the product?
When tech support is bad. Slow start up time. Slow processing time.
What problems is the product solving and how is that benefiting you?
Addressing, E911 mapping, mapping for planning department. Visualization is a key .
Recommendations to others considering the product:
Go for it


    edward f.

GIS Rules!

  • July 09, 2018
  • Review provided by G2

What do you like best about the product?
that the collection and analysis of authoritative data is transformed into graphical representations that aids human understanding of our world.
What do you dislike about the product?
Upgrades in general that necessitate re-doing programs and workflows to adjust to new data formats, for example. Yeah SDE is nice, but the power of arc-node topology in coverages is sorely missed. I still tell my colleagues it's coming back as ArcINFO 12.
What problems is the product solving and how is that benefiting you?
enabling self-government for a local county so that adequate funds (from tax parcels) are used to fund road maintenance, population growth, habitat monitoring and restoration, emergency preparedness, and econominc development


    Mining & Metals

Powerful tool to store and manage your data

  • July 09, 2018
  • Review provided by G2

What do you like best about the product?
For basic maps it is fairly easy to create a map for a beginner to intermediate user. There are many powerful tools that can create many relationships out of your data.
What do you dislike about the product?
Not always user friendly or easy to use. The process to publish maps to our portal is not consistent and is not intuitive. There seems to be too many steps to get one data set published to the portal. As the saying goes in our company, "there are 14 ways to do one job in Arc, one is easy the others are hard and finding the easy way is not easy to find!"
What problems is the product solving and how is that benefiting you?
Geologic mapping and geochemical analysis. ArcGIS allows us to manage large data over multiple databases and with multiple users effectively. The new tools allow us to view our data to help us see our geology clearer.
Recommendations to others considering the product:
Training. Take a lot of training. Have your users take advantage of the esri online training.


    Higher Education

Engages Students in Critical Thinking

  • July 09, 2018
  • Review provided by G2

What do you like best about the product?
The ability to ask a question and use real world software like ArcGIS to research, analyze and make a decision doesn't get any better than working with students using various GIS tools.
What do you dislike about the product?
I haven't found anything I dislike as a user or as a teacher.
What problems is the product solving and how is that benefiting you?
We use ArcGIS in community service projects to collect data necessary for organizations to better utilize their resources, such as cemetery projects, tree inventories, and housing inventories. Usually, the organizations we work with then use this data for decision making.


    Joy M.

ESRI ArcGIS Online for teaching

  • July 09, 2018
  • Review provided by G2

What do you like best about the product?
Ease of use combined with the power on visualization and analysis make ArcGIS Online ideal for teaching at all levels.
What do you dislike about the product?
Learning time for ArcGIS Pro is higher but gives much 1200 analysis options.
What problems is the product solving and how is that benefiting you?
I use ArcGIS for forestry and planning for prescribed wildfire adaptive management.
Recommendations to others considering the product:
Attend the ESRI UC conference, online tutorials, and MOOCs.


    Government Administration

Good and getting better

  • July 09, 2018
  • Review provided by G2

What do you like best about the product?
everything just works seamlessly and reliably
What do you dislike about the product?
pricing is always sketchy and vague. They should be more upfront with costs
What problems is the product solving and how is that benefiting you?
making more AGOL licenses available


    Government Administration

Looking forward to getting to know

  • July 09, 2018
  • Review provided by G2

What do you like best about the product?
The great community around Esri products and the ArcGIS platform.
What do you dislike about the product?
It can be expensive. The great power sometimes takes extra time to navigate through
What problems is the product solving and how is that benefiting you?
Correcting addresses along street centerlines.


    Higher Education

Could accomplish so much if it worked well

  • July 09, 2018
  • Review provided by G2

What do you like best about the product?
The array of tools and the possibilities
What do you dislike about the product?
I use ArcGIS Desktop to teach a introduction GIS course and over the years the course became infamous due to the constant crashes and lags in the software. We do have good capable machines and updated versions of ArcGIS, still the main complaints are the afore mentioned issues.
What problems is the product solving and how is that benefiting you?
I work on a educational institution. The benefits are the reach the students have for this ecosystems from ESRI that is widely used.
Recommendations to others considering the product:
Make sure it works on your system well, especially in a multi-user environment such as colleges. Have your IT team on top of it.


    Valerie C.

ArcGIS, the best thing since sliced bread

  • July 09, 2018
  • Review provided by G2

What do you like best about the product?
I like being able to combine data from several sources and make something that makes those datasets into something others can visualize and utilize
What do you dislike about the product?
Picking the correct transforms. With all these data, you often end up with data from a variety of CRS's
What problems is the product solving and how is that benefiting you?
Too many to list, but I build a several maps that we utilize for field work and reconaissance as well as field safety and hazards planning/documentation.
Recommendations to others considering the product:
Just do it. Worth the time and investment.