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ESRI ArcGIS
What do you like best about the product?
I love the quality support and integration of products that ERSI provides. ESRI also does a great job staying at the fore front of technology to remain not only relevant, but innovative as well.
What do you dislike about the product?
Not much. Whenever I've come across a problem, ESRI has been able to solve it.
What problems is the product solving and how is that benefiting you?
Bringing our addressing process from manual and paper based to digital and GIS.
Wonderful product
What do you like best about the product?
Helps me complete my work faster and more efficiently
What do you dislike about the product?
That we are not using Pro yet. It requires a lot of server capability so on older computers it is hard to run it.
What problems is the product solving and how is that benefiting you?
Ease of information access
Recommendations to others considering the product:
It is a great program that helps assisting customers with aerial photography, property information, utility information, and many, many more.
DATA CENTER
What do you like best about the product?
All the information you can handle in a model, populate it with several layers and use whatever sort of information for what you need,
What do you dislike about the product?
Design capabilities are short, the partnerships and where ArcGIS is heading is really good opportunity.
What problems is the product solving and how is that benefiting you?
Construction and public services.
Recommendations to others considering the product:
Learn the level of detail you can get.
ArcMap for 911
What do you like best about the product?
The suite of tools available is incredibly helpful for manipulating data to work with multiple systems and multipe schemas.
What do you dislike about the product?
I wish it worked better with Microsoft Excel.
What problems is the product solving and how is that benefiting you?
I have used ArcGIS to identify fastest service for multiple fire departments and have been able to eliminate the necessity for extra products for response analysis.
ESRI products keep Advancing!
What do you like best about the product?
ESRI is extremely functional for both novice users and complex organizations. Love its simplicity as well as its ability to be complex.
What do you dislike about the product?
Can be overwhelming at first to a novice user. Always recommend tutorial books.
What problems is the product solving and how is that benefiting you?
Using ESRI Desktop to manage all Computer-Aided Dispatch data. Datasets are maintained easily with great toolsets.
Quick Scalability
What do you like best about the product?
The suite of ESRI products provide quick functionality from mobile to web as well as suggested workflows
What do you dislike about the product?
The bugginess of the software. For example, we had to backend deleting a portal user because the application didn't function correctly (worked with ESRI help and that was solution provided)
What problems is the product solving and how is that benefiting you?
High ROI
ArcGIS as a GIS Professional
What do you like best about the product?
ArcGIS has a full stack of GIS tools, ranging from mobile, to desktop, to server, to cloud and to web. They have numerous offerings from more generic products through to highly specific industry based and focused tools. This allows them to operate over a wide range of industrys and really push thier products
What do you dislike about the product?
Esri/ArcGIS has a much slower development cycle than many of their (open source) competitors. You'' find that other companies will release new tools/functionality and a while later (often a year or two) Esri/ArcGIS will release the same functionality touting it as the latest and greatest. Because of thier market share, people often aren't aware that the smaller companies havebeen doing it for quite a while.
ArcGIS Pro seems to be a backwards step in terms of functionality, however it is great to finally see 64bit and multithreaded support
ArcGIS Pro seems to be a backwards step in terms of functionality, however it is great to finally see 64bit and multithreaded support
What problems is the product solving and how is that benefiting you?
A full stack, enterprise level GIS system that allows us to manage and distribute data, services and tools across a wide platform and 100s of users.
Recommendations to others considering the product:
If you're looking for a full enterprise stack, then pick arcgis. If you just need to do basic mapping, or simplier analysis, look elsewhere
Steep Learning Curve for a Powerful Software
What do you like best about the product?
Once you get a hang of basic commands, spatializing your data is a powerful tool for communication. Network analyst is crucial for my work, and has flexible applications.
What do you dislike about the product?
The graphics are very dated - making maps usually will require further editing in a graphic software if you do not want it to look like a 1998 product. The learning curve is also very steep.
What problems is the product solving and how is that benefiting you?
Used ArcGIS for research in transport planning and studio projects. Used for site analysis and context analysis, as well as user routing and service area.
ArcGIS
What do you like best about the product?
Most common GIS platform, easy to use. Many built in features.
What do you dislike about the product?
Steep learning curve, high cost and additional cost to use toolboxes
What problems is the product solving and how is that benefiting you?
Geographic mapping for mineral deposits. Benefits include easy to prepare and share maps among team members.
Easy mapping tool for the everyday user
What do you like best about the product?
The GIS mapping abilities can be very detailed and used across departments with different needs. Video and audio capabilities.
What do you dislike about the product?
It can look cluttered and outdated, but I think that about most maps.
What problems is the product solving and how is that benefiting you?
Inventorying of trees, benches, shelters, and properties.
Recommendations to others considering the product:
If you are looking for a product that can provide you with detailed geographic information and geodatabase management this will meet your needs.
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