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External reviews

473 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Jim B.

ArcGIS Review

  • March 28, 2017
  • Review provided by G2

What do you like best about the product?
What I like best is that you can visualize certain pinpoints on a map.
What do you dislike about the product?
What I dislike is that it takes a lot of training to use this software.
What problems is the product solving and how is that benefiting you?
We are mapping out places on a map where we have done Environmental Health Investigations.
Recommendations to others considering the product:
ArcGIS is especially useful during presentations when you are trying to put together a time and a place in terms of environmental assessments.


    Verified User in Environmental Services

Good GIS software, but requires some training

  • March 24, 2017
  • Review provided by G2

What do you like best about the product?
ArcGIS is really the industry standard, but to achieve anything beyond really basic functionality, you really need to get some training or teach yourself using a good reference book. Honestly to even understand the full potential of ArcGIS, you need some guidance and training.
What do you dislike about the product?
The software is very resource heavy - even on a very new computer with a very good processor and decent memory capacity, the software can lag a bit.
What problems is the product solving and how is that benefiting you?
For any real mapping needs, you need ArcGIS. Visually illustrating anything geographically arranged or even higher functions of data analysis only possible when combined with other geographically projected datasets.


    Environmental Services

ArcGIS for G2

  • March 16, 2017
  • Review verified by G2

What do you like best about the product?
python integration. great for creating customized processing of data, customized script tools. large user community leads to easy problem solving through online forums. fast customer/it support
What do you dislike about the product?
convoluted data exporting, limited data manipulation options in-program. more current versions have unresolved bugs and data manipulation issues that have not been addressed or resolved.
What problems is the product solving and how is that benefiting you?
data analysis, geographic analysis. standardized corporation-scale platform for GIS work.
Recommendations to others considering the product:
good if your company has the means to pay for this. otherwise, lots of good free gis programs


    Non-Profit Organization Management

Esri's ArcGIS product offer expansive mapping capabilities but is far from intuitive

  • March 14, 2017
  • Review verified by G2

What do you like best about the product?
Endless extensions and addins you can download and use, best mapping software for technical users, good way to perform spatial analysis for a number of different types of applications and topics.
What do you dislike about the product?
Software can be very laggy at times, not intuitive at all for non-technical users looking to do basic mapping/analysis, expensive product with limited discount opportunities.
What problems is the product solving and how is that benefiting you?
Having ArcMap allows my organization to perform additional mapping and visualization techniques that many other organizations don't have the capacity or technical skills to do.
Recommendations to others considering the product:
If you haven't had an opportunity to take an introduction to GIS course, this product will be very confusing and difficult to use initially. Picking up a GIS Tutorial book is a great idea, to access a year long subscription and step-by-step guidance through each section.


    Higher Education

Awful Program, website, and customer service

  • March 14, 2017
  • Review verified by G2

What do you like best about the product?
Nothing. I have not one nice thing to say about Esri besides that Jack Dangermond needs to fire the staff or leave, himself.
What do you dislike about the product?
I dislike the fact that the computers in my department's GIS are always having problems due to GIS licensing. I dislike the fact that I have spent HOURS trying to download ArcGIS (I am not computer illiterate). I dislike the fact that I have spent over and hour and a half on hold with customer service. I'm actually on hold right now. I hope someone else comes along and creates a better program than Esri.
What problems is the product solving and how is that benefiting you?
None.
Recommendations to others considering the product:
If possible, find another program.


    Government Administration

Very powerful program with a wide variety of applications.

  • March 03, 2017
  • Review provided by G2

What do you like best about the product?
The best thing about ArcGIS is the fact that it has become a standard in the industry. This means that mastering the application increases overall productivity and hire-ability. It is an incredibly powerful program with hundreds of applications in the field of planning.
What do you dislike about the product?
The most difficult part of ArcGIS is that the file reference system makes managing a database very difficult between users. It also complicates saving data over time as file paths are changed or modified between users.
What problems is the product solving and how is that benefiting you?
ArcGIS has improved my ability to graphically present complex information to clients.
Recommendations to others considering the product:
This software requires quite a bit of training to master.


    Michelle L.

ArcGIS is a staple!

  • March 01, 2017
  • Review provided by G2

What do you like best about the product?
There's not much I cannot do in ArcGIS. I can analyze drainage patters, topography, identify potential streams and wetlands, georeference historical maps and site plans to create overlays, calculate stream lengths and construction impacts. It can do everything I need as an environmental consultant. And when I am done, I can format the final map to look perfect everytime!
What do you dislike about the product?
It can be very slow... It takes a few minutes to open and uses a lot of RAM. I also wish it would permanently remember links so I can copy and paste maps into new folders without constantly having to reconnect shapefile and data links.
What problems is the product solving and how is that benefiting you?
I have to create an array of environmental maps outlining soil types, vegetation cover, surfaces waters, etc. In using ArcGIS, I can create solid maps to guide our field efforts. This helps reduce time in the field by making it more efficient. Additionally, it gives our company a professional edge over our competition.
Recommendations to others considering the product:
Get a fast computer! It may cost more upfront, but it will save your employees a lot of time and therefore money! Also, go through a couple trainings. There's 5 different ways to do everything in GIS and learning the ins and outs will allow you to use the program to its potential. You can wrestle through it and will never even scratch the surface of what it is capable of!


    Religious Institutions

ArcGIS

  • February 14, 2017
  • Review provided by G2

What do you like best about the product?
After you have had a basic class it is very useful to do all sorts of demographic research, land use, water quality analysis, and extract layers to make and print other maps.
What do you dislike about the product?
Sometimes it is slow depending on your processor of your computer, and also loading individual layers. I have had the program freeze before when loading too many layers. There are also parts of the program that I have not learned yet to use.
What problems is the product solving and how is that benefiting you?
I have used the program to delineate watersheds, land use, water quality, and population data concerning management issues and policy. It is helpful to have such detailed data for this kind of research and to find out what contributing factors are involved.
Recommendations to others considering the product:
I highly recommend this, especially when compared to using online systems for analysis.


    Retail

The standard for GIS

  • February 14, 2017
  • Review provided by G2

What do you like best about the product?
I like that ArcGIS is the standard in GIS -- cartography and analysis. This software is what most with a traditional background in GIS learned on. The interface is nice and the tool is powerful. The company also offers free licenses for nonprofit use.
What do you dislike about the product?
For individuals the price is quite expensive. The tool is so powerful that it can be hard to learn all of the intricacies.
What problems is the product solving and how is that benefiting you?
Most recently I have been using the software for the sole purpose of visualization, but there is so much more to it than that. Spatial analysis capabilities abound; however, I use alteryx for analysis most recently and ArcGIS for other needs.


    Katherine F. F.

Good for basic work, slow for advanced

  • January 31, 2017
  • Review verified by G2

What do you like best about the product?
Intuitive tools, great for beginners to use. Easy to understand interface
What do you dislike about the product?
The interface is a little slow for advanced computing and analysis. Python or other programming languages are slightly easier
What problems is the product solving and how is that benefiting you?
There are a lot of great research answers that emerge using this to target urban development problems, including problems of land identification, land suitability analysis, ability to identify regional hotspot, vacancy options, etc.