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External reviews

473 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Jasmine H.

GIS librarian's tool

  • December 15, 2016
  • Review verified by G2

What do you like best about the product?
Easy to use, great visuals and great customer service.
What do you dislike about the product?
Bit tricky to help students download, update etc.
What problems is the product solving and how is that benefiting you?
Teaching and learning. University.


    Selena O.

Good mapping tool

  • December 12, 2016
  • Review verified by G2

What do you like best about the product?
ArcGIS is the premier mapping software to use for professional mapping. The package comes with ArcCatalog, which is great for organizing files. There are many ways to use the software, if you can learn how the functions work together. Everything is referenced on a coordinate system, which means everything you do is fundamentally related to the real world. The raster uses and analyses are high-level as well.
What do you dislike about the product?
The program can be error-prone, takes a lot of space, and randomly crash. It can be difficult to change coordinate systems if the data you're starting with has a non-specific coordinate system. There are a lot of uses, which is a double-edges sword: it is easy to learn enough to use in everyday basic applications, but it takes a lot of time and effort to really become an expert in using ArcGIS. While the analysis functions can be excellent, they can also be a let-down as they don't account for statistical anomalies.
What problems is the product solving and how is that benefiting you?
This helps us map site plans, sampling locations, geology and hydrogeology, and engineered solutions for our clients. The majority of our use is basic two-dimensional problems. The use of layers and geo-databases is extremely important. We could get more use, but without having an expert the use is somewhat limited.
Recommendations to others considering the product:
There are a lot of free mapping apps available, and they are good for small-time personal use and professionals who need limited use. However, for anyone who needs to map items regularly, I recommend ArcGIS.


    Utilities

Not bad

  • December 07, 2016
  • Review verified by G2

What do you like best about the product?
I like all of the options and functions available.
What do you dislike about the product?
The lag...although I'm sure it's partially based on my laptop.
What problems is the product solving and how is that benefiting you?
Great for keeping people safe amidst public utilities.
Recommendations to others considering the product:
Works for the utility world.


    Environmental Services

ArcGIS

  • October 31, 2016
  • Review verified by G2

What do you like best about the product?
- ArcGIS online software because it allows you to share your work with the GIS community.
- Analysis Tools
- Data is easily exportable to other forms of data (KML, Spreadsheet, etc.)
What do you dislike about the product?
- Some of the analysis tools are only available in the professional version but they are basic functions which should be in the basic version of the software
- One analysis tool in particular is the Network Analyst
What problems is the product solving and how is that benefiting you?
- Distance Analysis
- Statistical Analysis for supply zones
- Helping companies visualize supply zones.

Benefits
- Easy to communicate to people that are not familiar with GIS


    Tommy S.

Daily power user of ArcGIS!

  • October 20, 2016
  • Review verified by G2

What do you like best about the product?
I love everything about ArcGIS, as I use it coupled with Omega Crimeview to create weekly reports and to extract all sorts of criminal and traffic-related data.
What do you dislike about the product?
The product is a bit on the expensive side, but it is the best product available of its kind in my professional opinion.
What problems is the product solving and how is that benefiting you?
My agency uses the software in the Crime Analysis Unit and in the Community Relations Unit to create maps, to include: crime maps, traffic incident maps, maps of popular locations, parks, and community centers, as well as route planning maps to assist presidential and other political visiting parties.
Recommendations to others considering the product:
If you want a powerful mapping application with some of the best features around (which are mostly all-inclusive after you buy the product), then ArcGIS is the best there is. Our main city planning offices also use ArcGIS for their needs.


    Civil Engineering

Powerful but slow

  • August 26, 2016
  • Review provided by G2

What do you like best about the product?
Multiple TB and ability to co work with python
What do you dislike about the product?
Slow, absolutely slow. Tool search isnt very useful
What problems is the product solving and how is that benefiting you?
Crop type classification. I automated the process with arcgis saving tons of work.
Recommendations to others considering the product:
I doubt if you have another choice of same functionality..


    Oil & Energy

Old reliable

  • August 25, 2016
  • Review provided by G2

What do you like best about the product?
Arc suite is a great product for manipulating and displaying geospatial data.
What do you dislike about the product?
Some limitation and slow processing time
What problems is the product solving and how is that benefiting you?
GIS analyst


    Military

A must have industry standard product

  • July 26, 2016
  • Review verified by G2

What do you like best about the product?
This is an industry standard product. Sure there are open source options out there but the learning curve is just add high and there aren't as good resources to learn from. Community forums are great.
What do you dislike about the product?
However, inconvenient support of gpx and kml and time series animations are arcane.
What problems is the product solving and how is that benefiting you?
Natural resource management analysis at various special scales.


    Emily W.

Arc Products

  • July 22, 2016
  • Review verified by G2

What do you like best about the product?
The best esri product would be ArcMap. It gives me the ability to use and display raster and vector data.
What do you dislike about the product?
I dislike the errors that pop up while using Arc Map.
What problems is the product solving and how is that benefiting you?
I solved showing multi data types on a single map.


    Architecture & Planning

The greatest capabilities meets the slowest speeds and unfriendliest user interface known to man.

  • July 21, 2016
  • Review provided by G2

What do you like best about the product?
Ability create and edit my own layers and the analyst toolbars are the strongest capabilities in ESRI ArcMap (a program I use the most). The ability to interface with other ESRI programs within one (for example ArcCatalog or ArcGIS online while using ArcMAP) is incredibly convenient. I am also able to easily able to convert and merge ESRI products with other industry programs such as AutoCAD, Google Sketchup, or handheld devices (such as Trimble).
What do you dislike about the product?
I dislike how generally slow that ESRI products are when running on a personal computer. Additionally, I find the ESRI website and users guides to be very sparse, or they simply route you back to a page you were previously on. Help and troubleshooting are almost non-existent, which is uprising for such a robust range of products.
What problems is the product solving and how is that benefiting you?
I am using ESRI products to give answers about our community (running queries mainly) as well as being able to track our assets throughout the community.
Recommendations to others considering the product:
Be sure to learn about the "ad-ons" that come with each program, you usually need them and they are usually expensive.