Since I completed the courses at my workplace, I have only used Camunda for testing and practice. We had assignments to create a flow for pizza delivery and another one for an electronic shop. This practice was verified by our professor.
Camunda
CamundaExternal reviews
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Java support enhances scalability with good performance and RPA capabilities
What is our primary use case?
How has it helped my organization?
We have one process that was migrated from our RPA department. It used a series of UI elements for client cases, but now it is streamlined using API calls in the background. The process is more stable and efficient because it processes cases faster without being affected by UI changes like new buttons or pop-ups.
What is most valuable?
The use of Java is a big plus for our intern developers, and Camunda scales well, as many of our departments are already using it in production with dedicated teams.
What needs improvement?
The setup process is a drawback as it has many dependencies, which affects our ability to migrate to Windows eleven due to security concerns. I would like to see better integration with the Microsoft suite and more language options, especially for our internal applications.
For how long have I used the solution?
I've been using Camunda for a few months.
What do I think about the stability of the solution?
I have not experienced any performance or stability issues. It runs smoothly.
What do I think about the scalability of the solution?
Camunda is more scalable than Blue Prism. It supports entire process automation, including manual tasks, not just robotic processes.
How are customer service and support?
There was no need to escalate any questions to Camunda's tech support. However, I have escalated issues for UiPath and Blueprints.
Which solution did I use previously and why did I switch?
Our department used Blueprints since 2020. The transition to Camunda is challenging since people are familiar with the previous tool.
How was the initial setup?
The initial setup was guided by the professor's guidelines and involved installing several programs and agreeing on a Java version. After setup approval and training, we encountered some issues that were addressed with help from the professor.
What was our ROI?
The transcript does not contain specific information about ROI.
What's my experience with pricing, setup cost, and licensing?
I don't know the exact numbers behind cost-effectiveness. I know licenses for the other tools, like UiPath and Blueprints, become more costly over time since they require annual renewal.
Which other solutions did I evaluate?
I also have experience with other process automation solutions like Blue Prism, UiPath, Power Automate, and Blueprint.
What other advice do I have?
I would recommend Camunda because Java is well-received and encourages clean code standards. The tool's visual appeal makes it accessible to both developers and business analysts. BPMN notation familiarity is a plus.
I'd rate the solution nine out fo ten.
Cloud deployment enhanced by automation libraries but low-code development needs a better interface
What is our primary use case?
We use the workflow only in Camunda. It acts as libraries for workflow visualization, focusing on automating my company's processes.
How has it helped my organization?
Camunda is used for process automation with the bot automation. We use API from IPT software, and Camunda serves as a service for workflows. It has improved the cost benefits on Google Cloud.
What is most valuable?
Camunda serves as an automation library and provides lightweight deployment to the cloud. The personal thing for workflow automation is significant.
What needs improvement?
Camunda needs to improve its user interface for low-code development and provide more user interface options beyond the basic workflow. It also requires further development to compete with platform features, like the deployment and development life cycle.
For how long have I used the solution?
We started using Camunda one year ago and began implementing some processes on the platform.
What do I think about the scalability of the solution?
Camunda has benefits concerning the cost on Google Cloud, however, we have to invest more in development for scalability.
Which solution did I use previously and why did I switch?
We have used IBM BPM before, however, Camunda was adopted for certain processes. Camunda doesn't require a license and offers a free version.
What's my experience with pricing, setup cost, and licensing?
Camunda is cheap because it doesn't require a license. We can use the free version and manage everything in the company.
Which other solutions did I evaluate?
We plan to use Camunda workflows and relate them to IBM BPM in the future.
What other advice do I have?
Camunda's platform could benefit from better UI for low-code development. Other competitor platforms have more comprehensive tools for deployment and development.
I'd rate the solution seven out of ten.
Powerfull but not easy to use
Easy-to-use platform with valuable integration capabilities
How has it helped my organization?
Camunda has streamlined our automation processes, particularly in decision-making and BPMN modeling, reducing manual intervention.
What is most valuable?
The platform's approach to BPMN modeling is straightforward and versatile, making it easy to adopt and use effectively.
For how long have I used the solution?
I've been using Camunda for about three to four months.
What do I think about the stability of the solution?
We haven't encountered any software bugs so far in terms of product stability.
What do I think about the scalability of the solution?
The platform is capable of scaling from small to complex applications.
Which solution did I use previously and why did I switch?
We previously used Bizagi but switched to Camunda due to its superior BPMN and DMN modeling capabilities and better integration with other applications.
How was the initial setup?
Initially, installation was challenging, but recent improvements have made it much easier. Following the Camunda website's instructions, we completed the setup in less than an hour.
What about the implementation team?
We implemented the platform in-house without involving third parties, but we're considering future integrated applications with external software like UiPath and chatbots.
What was our ROI?
The product's robust toolset and integration for BPMN and DMN modeling makes it a worthwhile investment for our organization.
What other advice do I have?
The product integration between BPMN and DMN is a standout feature. It eliminates the need for additional software and simplifies decision tool development.
Provides better integrations and has a good task management engine
What is our primary use case?
We use the product to automate our workflows. It is used for task management.
What is most valuable?
Camunda is a good product. The product has a good task management engine. Camunda has had a good impact on our operational efficiency. The integrations are getting better. It has a lot of REST APIs. We can integrate the tool via REST. It is a good feature. It's much better than what it used to be.
What needs improvement?
Camunda is Java-based. It would be better if the tool were made less reliant on Java.
For how long have I used the solution?
I have been using the solution for four to five years.
What do I think about the stability of the solution?
The solution is very stable. I rate the stability a nine out of ten.
What do I think about the scalability of the solution?
The solution is very scalable. I rate the scalability an eight and a half out of ten. We have more than 100 users. I use the product twice a week.
Which solution did I use previously and why did I switch?
We have used Flowable. We also used an IBM product, but it was not very good. We chose Camunda because it is more scalable. It has a smaller footprint. It is the most effective product.
How was the initial setup?
The initial setup is easy. I rate the ease of setup a nine out of ten. The solution has multiple deployment options. It has its own cloud services. The deployment takes just a few hours.
What about the implementation team?
We deploy the tool in-house. We've embedded it within our application. We need only one person for the deployment.
What's my experience with pricing, setup cost, and licensing?
We use the free version.
What other advice do I have?
The number of people required to maintain the tool depends on the application in which it is embedded. We might not need many people for maintenance. Our in-house team resolves all our issues, so we do not have to contact support. There is a lot of documentation available. They are very good. The solution has BPMN and DMN. DMN is very powerful when modeling business decisions. The rules engine is very good. I will recommend it for the rules engine. Overall, I rate the product a nine out of ten.
Developed several business processes with Camunda
Offers good interface, Camunda Cockpit and automation capabilities
What is our primary use case?
I use it for designing my BPMN models for my company processes, but I don't use Camunda in-depth.
So, the Camunda Modeler is a free version of Camunda. It's just one small part of it.
What is most valuable?
It has great value in terms of automation. We can automate processes.
Another great thing is Camunda Cockpit. The interface is great.
What needs improvement?
It would be great to have the ability to display more than one process collaboration in the same view.
Ideally, we could collapse and expand each process within that view, clearly visualizing two different processes collaborating through messages.
For how long have I used the solution?
I have been using it for a couple of years. I use version eight (v8).
What do I think about the stability of the solution?
It is a stable product. I would rate the stability a nine out of ten.
What do I think about the scalability of the solution?
It is a scalable product. I would rate the scalability a ten out of ten.
How are customer service and support?
I didn't need the techincal support. I haven't needed to for Modeler. It's simple.
But if I were to use their automation engine, I'm sure I would need support.
Which solution did I use previously and why did I switch?
Camunda was my first option.
How was the initial setup?
I would rate my experience with the initial setup an eight out of ten, with ten being easy. It is pretty straightforward.
We use Camunda on the cloud. Camunda provides the cloud.
It is east to use.
What about the implementation team?
We didn't have to deploy anything. We just opened an account, signed up, and that was it.
What's my experience with pricing, setup cost, and licensing?
It's costly and not accessible for small enterprises or startups. It would be great if Camunda offered a tier plan for smaller companies. I wouldn't recommend the paid version for small projects.
What other advice do I have?
Camunda automation engine is quite complex and technical. It requires technical knowledge, and I don't think anyone can start by themselves.
However, Camunda Modeler is different and doesn't require technical knowledge.
Overall, I would rate the solution a nine out of ten.
Support is good (even the basic one), documentation is readily available and matches the need for agile development
What is our primary use case?
We use it in telecom service management to automate and orchestrate our service order flows.
How has it helped my organization?
There is DMN (Decision Model and Notation) on the flows, but it depends on how the user interprets the question. If it's purely decision-making, then not really. It's a feature of the platform we use but not the main one.
The main feature is the BPMN orchestration workflow engine.
We had to look for a replacement because our old tool didn't evolve anymore. Camunda is a further evolution or branch of activity. There are certain branches of workflow engine tools, and Camunda seems to have a lot of traction, maturity, and stability. It also matches the need for agile development.
In terms of efficiency and execution, we're satisfied. In terms of design, you still need to create the design and give it to someone else, but the graphical user interface is fine.
What is most valuable?
The fact that it's open source is interesting. My colleagues like the support, even the free or basic support. We now have enterprise support, but they were quite satisfied with the basic one.
The main feature is BPMN, in its totality. You have the design, editor, monitoring, execution, scaling, and deployment. So, it's the total package that they're quite happy with.
What needs improvement?
Probably one area I look forward to has to do with AI and how Camunda sees the AI angle on workflow. I know they're working on that or at least communicating about it. They already have versions to run on the cloud, so they've tackled that. We're looking at what they will come up with otherwise.
As long as the product gets enough traction and evolves, we're happy. With open source, you can monitor what's happening. If the product is being left by many customers, that's a sign. We're also users of Camunda, and you can watch one of our guides' presentations in the States about one of our implementations.
Our focus now is on developing service management and DMN APIs for the platform. AI is something we take into consideration, but we'll see what additional benefits it could bring and how to interconnect it with our data or AI engineering.
For how long have I used the solution?
I have been using it for three years. I use the latest version.
What do I think about the stability of the solution?
I would rate the stability an eight out of ten. No major things to worry about.
What do I think about the scalability of the solution?
I would rate the scalability as eight out of ten, and it could be improved. I am not 100% sure of its scalability capabilities. We haven't done enough volumes on it.
The system is primarily for automated flows. Maybe there are 20 or 25 people who use the production version as a user. It's not really a system with a lot of manual stuff. For us, I would assume the usage is rather limited at this stage.
It is used in production every day. We plan to increase the use of Camunda in the future.
How are customer service and support?
We now have an enterprise contract because of the increasing volume in production. We want to ensure we have good enough SLAs, so we probably bought the enterprise support.
Which solution did I use previously and why did I switch?
We had plenty of workflow engines in that domain. The company used Oracle BPEL, a workflow product that was originally open source but was bought by Oracle a long time ago and then became a paid license product.
Other products in different domains:
We've got SAP HR modules and logistics modules, and we've migrated a few to SAP HANA, but I'm not the best reference for that domain.
In our multiple domains, we have a mix of commercial and technical platforms. We use Camunda for custom development, and ClickSoftware for field work management, which we're migrating to IFS.
How was the initial setup?
For the setup, I'd probably rate it a nine out of ten. I'm not personally involved, but it's quite easy.
- Deployment resources: It's probably only one or two people who were busy installing the product. I don't think it's a huge problem or challenge.
- Integration aspect: There was a bit of a challenge, but it was resolved by redesigning an activity in the process flow. It wasn't a huge problem, but the people had to figure out how to use existing mechanisms to solve it.
- We can resolve the challenges that might arise in Camunda using the features on the platform. It might not be immediately out of the box, but we can find a setup or pattern that brings us the solution. We can extend the framework. I haven't really seen blocking factors at this stage, and I know of other companies that use it, so it looks alright.
- For the maintenance part, I assume it's quite a small team.
What's my experience with pricing, setup cost, and licensing?
It's a license for support. So, it's not too expensive, in my opinion.
Which other solutions did I evaluate?
Development teams use open source components, do a small check on different tools, and then go for one. I don't think there was a specific RFP (request for proposal) process involved, but I'm pretty sure they looked at the market. They looked at other workflow engines like Activity in previous projects.
What other advice do I have?
Overall, I would rate it a nine out of ten.
My advice:
New buyers should definitely look at this option. It's a good option as the product is technically sound. There are quite a few customers running on the platform and good reference customers. There is a community forum, and the documentation is readily available. So, if you are investigating options, it should definitely be on your list, if not at the number one spot.
Recent trends around workflow automation:
We see a lot of cloud SaaS solutions coming up with their own workflow platforms. For example, SAP or Salesforce also come with workflow systems. You need to consider that these platforms have embedded options where you have no choice but to use them. But if you have spots where you do your own development or there is a package that uses Camunda, the interesting part will be what steps they provide to work with the data and AI to make the solution even more attractive.
Affordable, stable, and easier to use for small projects
What is our primary use case?
We used the solution in quite a simple manner. We were disappointed that the dictionary was missing. The hierarchy could not be shown, defined, or structured the way we like. We did not use all the features. I have used BPMN Modeler.
What is most valuable?
Camunda is really useful. That is why my colleagues and I use it in the company. The solution is useful for small projects.
What needs improvement?
The product does not have a dictionary. The tool must enable users to build or design sub-processes. It must provide a more convenient and easy way to define sub-processes.
For how long have I used the solution?
I have been using the solution for five years.
What do I think about the stability of the solution?
The tool is always stable. We have no troubles. I rate the stability an eight to nine out of ten.
What do I think about the scalability of the solution?
I rate the tool’s scalability a five out of ten. We have ten users. The product is used once or twice a week.
How was the initial setup?
I rate the ease of setup seven to eight out of ten.
What's my experience with pricing, setup cost, and licensing?
We use a community version.
Which other solutions did I evaluate?
All the business process management tools are quite similar. We have to get used to each application's individual ideas, thoughts, and intentions. We use BIC for our organization and Camunda for the projects. It is easier to use Camunda for small projects. Signavio is also a competitor.
What other advice do I have?
It's not possible for us to define a process as deep as it is necessary to automate it. We tested but did not use DMN capabilities. I will recommend the solution to others. I just finished studying business process management. Overall, I rate the product an eight out of ten.
Offers good visibility, flexible pricing and automation capabilities
What is our primary use case?
As a service company, we implement this product for different customers. It's quite useful in automating processes, particularly with its orchestration capabilities.
What is most valuable?
The visibility – the diagrams you create – and then being able to automate based on them are valuable features. It's easy to explain and comprehend, and the integration aspects are valuable.
Typically, the user integrates with the business applications by calling jobs using REST APIs and similar methods. When the user needs connectors to databases for fetching data – that's where it's useful. Also, until the previous version, the user could embed Camunda within other applications. That was a good feature.
The user interface is good from the development point of view. But it's not a no-code, low-code kind of thing. From a developer's perspective, it works well.
So, it might not be easy for non-technical people to use. Camunda themselves never positioned it as a tool primarily for business users. Business users could use it for the designing perspective and then hand it over to the developers.
What needs improvement?
In the latest version, there are certain workflow nodes that are missing. Camunda should bring those back, or rather, develop them quickly. We've seen some of this on their roadmap, so they're working on it.
For how long have I used the solution?
I have been familiar with this product for five years.
How are customer service and support?
Whatever issues we've faced, we were able to resolve on our own, so it's been good enough for us.
Which solution did I use previously and why did I switch?
The open-source aspect was important to us. So Camunda has been a good fit.
What's my experience with pricing, setup cost, and licensing?
We work with both the free version and the latest paid version, as well as version 7.4.
The pricing has been flexible. Overall, it's been good.
What other advice do I have?
If a company has workflow automation requirements or needs orchestration, it's quite useful.
Overall, it's good and solid. At least up to version seven, which we're heavily using. Version eight is progressing, and Camunda will continue to add the things we need. I would rate it at least a nine out of ten.