Leadsquared Sales Execution CRM
LeadSquaredReviews from AWS customer
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Excellent Filters and Smooth Navigation
What do you like best about the product?
The filters, navigation, updates, and Converse chat all contribute to the overall experience. Each of these features plays a role in making the platform more user-friendly and efficient.
What do you dislike about the product?
The pop-ups aren't very effective because they show up on other tabs too. This means we have to refresh the entire tab, which results in losing any data we've already marked.
What problems is the product solving and how is that benefiting you?
The platform offers effective lead generation features along with useful filters for lead sources. This combination makes it easier to find and manage high-quality leads.
Automation and Tracking That Transform Lead Management
What do you like best about the product?
The automation and tracking features are a game changer — from capturing leads to nurturing them through personalized campaigns, everything feels smooth and efficient.
What do you dislike about the product?
There’s a slight learning curve when it comes to customization, and the mobile app could be a bit smoother. Apart from that, it works well for most day-to-day needs.
What problems is the product solving and how is that benefiting you?
It’s solving the problem of scattered lead management. Now all our leads, communications, and follow-ups are in one place, helping us stay organized and improve response time.
Powerful CRM with Customization Challenges
What do you like best about the product?
I find LeadSquared Sales CRM beneficial because it greatly facilitates information sharing and the generation of insights, particularly after creating master files. This efficiency in processing and sharing data with clients has been invaluable. Furthermore, the tool’s capability to connect with other systems, such as the MYO and other dialers, significantly enhances the dialing process, allowing seamless interaction with customers and streamlining sales operations. I really appreciate the tool's ability to download tagging dumps, enabling me to check customer interactions and effectively classify sales and non-sales business based on tagging. This feature helps in organizing vast amounts of data into meaningful insights, which are crucial for sales strategy formulation. Overall, these functionalities promote a more organized workflow, ensuring that everything I need is at my fingertips.
What do you dislike about the product?
I find the report customization challenging as it was initially difficult to tailor the data to our needs. There is a significant missing element in the CRM reports, specifically the inability to view all interactions with a customer. This means that if a customer connects multiple times, the report only shows the interaction from the last call. This lack of complete interaction history limits the ability to track attempts made for customer conversion or denial.
What problems is the product solving and how is that benefiting you?
I use LeadSquared Sales CRM to download and classify customer interactions, connect with dialers, and efficiently share insights with clients, enhancing our sales processes.
Senior Data Analyst
What do you like best about the product?
LeadSquared automatically classified and scored leads based on their likelihood to convert and routed high-priority leads to the most experienced agents.
The platform sent instant autoresponder emails and allowed agents to follow up quickly through integrated mobile apps.
The platform sent instant autoresponder emails and allowed agents to follow up quickly through integrated mobile apps.
What do you dislike about the product?
delays in implementation and slow responses or insufficient help from customer support, especially after the sale is completed. Some experienced frequent changes in support representatives or developers during onboarding, leading to confusion and extended setup times
What problems is the product solving and how is that benefiting you?
often lost out on potential conversions because leads from the website, calls, and social media were scattered and sometimes went unnoticed or were followed up too late. With LeadSquared, all leads are automatically captured in one place, scored based on engagement, and routed to the right salesperson for follow-up.
Best for B2C business management
What do you like best about the product?
The CRM is intuitive, fast, and helps our team stay on top of every lead without hassle.
What do you dislike about the product?
Mobile app functionality is not as smooth as the desktop version.
What problems is the product solving and how is that benefiting you?
LeadSquared helps us manage leads efficiently, automate follow-ups, and track our sales pipeline in real-time. This ensures no opportunity is missed, improves team productivity, and provides better visibility into our sales performance
Good but needs some improvements
What do you like best about the product?
It is an easy-to-use interface with a customised workflow, including lead capturing, tracking with lead distribution automations. Also, it is easy to integrate the third parties marketing tools such as Facebook, Google Ads, WhatsApp, etc. The mobile App is also very user-friendly for the sales operations to maintain the lead activity.
What do you dislike about the product?
This CRM sometimes feels a bit slow when we are trying to fix some advanced automations, as well as sometimes facing server down problems, i.e. 501 error. Also, the major problem is that the customer support, especially dedicated POC members, can improve their response time to resolve the clients' queries.
What problems is the product solving and how is that benefiting you?
After requesting the LSQ tech support team, they set up new email & WhatsApp message automations for us based on the lead source captured.
wonderful for data management , sales and marketing
What do you like best about the product?
easy integration , marketing ease , data management
What do you dislike about the product?
nothing bad , all aligned best crm in town
What problems is the product solving and how is that benefiting you?
the best part about it is sales management , leads , data and marketing
The Good,the bad and the ugly
What do you like best about the product?
I was able to record the locations where I met prospects on the Google map.
What do you dislike about the product?
The App was kind spy for my manager to keep pushing me to do what I don't want to do which is adminration work instead actually closing the lead
What problems is the product solving and how is that benefiting you?
Just to track my sales lead
Best CRM , wonderful GUI
What do you like best about the product?
the best part about this CRM is the leads are transparent , with GUI easy and compatible
What do you dislike about the product?
nothing to hassle , touch point of leads , best marketing integration
What problems is the product solving and how is that benefiting you?
it helps in making leads proficient , marketing stratergies and proficiency with business vision
Powerful Lead Management & Scoring
What do you like best about the product?
LeadSquared excels at capturing and organizing leads from multiple sources—landing pages, forms, portals, APIs, and more—into one central system. This centralization helps ensure that every lead is tracked and none slip through the cracks.
What do you dislike about the product?
Navigation can feel “click-heavy” when managing large volumes of leads.
What problems is the product solving and how is that benefiting you?
LeadSquared offers a robust mobile app, allowing field teams to work offline and sync data later—keeping reps productive even when connectivity is limited.
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