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Reviews from AWS customer

3 AWS reviews

External reviews

2,180 reviews
from and

External reviews are not included in the AWS star rating for the product.


    Shubhank S.

Great platform to learn and prepare yourself against cyber threats

  • October 07, 2025
  • Review provided by G2

What do you like best about the product?
The platform offers a wide range of security awareness modules and simulations. We often receive phishing test emails, and if we happen to click on them by mistake, we are automatically assigned the relevant training through KnowBe4. Navigating the platform is straightforward, and the content is updated regularly. I also appreciate that the dashboard clearly displays how many trainings I still need to complete.
What do you dislike about the product?
For users who have been using it for some time, certain content may start to feel repetitive. Additionally, when compared to similar products, the user interface is rather basic.
What problems is the product solving and how is that benefiting you?
This tool helps me recognize the types of cyber threats that could cause losses to the company as a result of common mistakes we often make. It also plays a role in minimizing human errors in the field of cybersecurity by educating users about these potential threats.


    Vivek Y.

Great platform for professional trainings related to security and risk management.

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
1. Large number of trainings available related to various subjects such as AI, Cybersecurity, soft skills advancement and more.
2. It offers course contents for global organizations with multiple languages support.
3. The courses are updated on a regular basis which offers most updated details always.
What do you dislike about the product?
1. The cost of large organization can be high depending upon the users count.
2. Advance customization options are limited which needs to be updated.
3. Some contents are repetitive for the various trainings in different modules.
What problems is the product solving and how is that benefiting you?
KnowBe4 Platform is a go to platform for our organization for all the security related trainings in all the domains such as AI, Cybersecurity, Product development and more. Our teams are using it on a regular basis to strengthen their expertise to maintain our application secure and safe for our end users.


    Media Production

Review for KnowB4

  • October 06, 2025
  • Review provided by G2

What do you like best about the product?
KnowBe4 provides an engaging and effective way to build a strong security-aware culture. The phishing simulations are realistic, and the training content is easy to understand and relevant to real-world scenarios. The reporting and analytics make it simple to measure user progress and identify areas needing improvement.
What do you dislike about the product?
While KnowBe4 is highly effective, the customization options for simulation templates and reporting dashboards could be more flexible. Additionally, some training modules feel repetitive for long-term users, and the email delivery can occasionally face issues with strict mail filters.
What problems is the product solving and how is that benefiting you?
KnowBe4 helps address the risk of human error by educating employees to identify and avoid phishing, social engineering, and other email-based attacks. It improves overall security awareness, reduces phishing click rates, and strengthens our organization's security culture through engaging simulations and mandatory training modules.


    Arun P.

Very good application for the training purposes

  • October 03, 2025
  • Review provided by G2

What do you like best about the product?
The UI is very user friendly . Also the training content is very straight forward
What do you dislike about the product?
May be the UI can be enhanced to make it more interactive
What problems is the product solving and how is that benefiting you?
Now all the training content is at one place for all the employees. Also, we can have a quick view on the completion of training for employees working under me.


    Alvaro I.

Reliable and easy-to-use security training, but phishing customization could be improved

  • September 24, 2025
  • Review provided by G2

What do you like best about the product?
At my company, we use KnowBe4 to ensure our team stays informed about protecting sensitive information. The platform supports us in fostering a consistent security mindset throughout the organization, which is very important to us. I find the training modules straightforward, concise, and practical, making it easy for employees to complete them without losing interest.
What do you dislike about the product?
One aspect that could be improved is the customization of phishing simulations. I found that some of the templates are too easy for employees to recognize, which lessens the impact of the tests. If there were more flexibility and the ability to create more realistic, tailored phishing scenarios, the simulations would be much more effective and valuable.
What problems is the product solving and how is that benefiting you?
KnowBe4 has helped us address the challenge of ensuring our entire team stays aware of security risks and best practices. Prior to using this platform, it was difficult to guarantee that everyone understood how to protect sensitive information in their daily work. Now, we are able to provide consistent training that is brief and easy for employees to complete, while also conducting phishing simulations to test their awareness. This approach keeps security at the forefront for everyone and helps reduce the risk of human error, which remains one of the biggest vulnerabilities in any organization.


    Dave M.

Protect Your Organization

  • September 23, 2025
  • Review provided by G2

What do you like best about the product?
KnowBe4 Security Awareness training provides a simulated situation in which you may not be aware. The training module helps you to be more aware of these scenarios and what you need to do to protect your organization from cyber thieves.
What do you dislike about the product?
The trick emails from my managers is annoying and disruptive to my work flow. We are supposed to report these emails as cyber threats. If you do click on the email, you receive a 40 minute penalty homework assignment.
What problems is the product solving and how is that benefiting you?
KnowBe4 Security Awareness training provides realistic work scenarios that provides the background for potential undesirable cyber events.


    Transportation/Trucking/Railroad

KnowBe4 Security Training and Services review

  • September 15, 2025
  • Review provided by G2

What do you like best about the product?
it provides a massive variety of trainings to choose. It pretty much cover all the security awareness you need without looking for somewhere else.
What do you dislike about the product?
The best training courses are restricted to different level of subscription. In other words, you get what you pay for. The lowest subscription only gives enough training. It would be great if it provides a bit more.
What problems is the product solving and how is that benefiting you?
It delivers timely updates on cybersecurity threats and promotes awareness across the workplace. Users have consistently praised its relevance and practical value.


    Diane G.

Great Training On A Variety Of Topics, Easy to Admin

  • September 04, 2025
  • Review provided by G2

What do you like best about the product?
There is a variety of training types on a variety of topics. Our users find the training helpful personally and professionally. It is easier to administer the system and choose training. Our customer success manager checks in with us to ensure that we are getting the most out of the system and are aware of new programs/functions that are added.
What do you dislike about the product?
There isn't anything I dislike about it.
What problems is the product solving and how is that benefiting you?
The training helps ensure that our team members are cognizant of the different ways bad actors can try to gain access to our systems and our clients' systems. The phishing campaigns validate the effectiveness of the training. The entire team frequently uses the Phish Alert Button to let us know when they have received an email they perceive as phishing. Security is top of mind for the team. We have several clients who ask specifically what we are doing about cybersecurity and we are able to confidently answer those questions because of KnowBe4.


    Casey M.

Great tool to help unaware users of online threats

  • August 21, 2025
  • Review provided by G2

What do you like best about the product?
The unlimited amount of information to better prepare our users about cyber threats not only with email
What do you dislike about the product?
Can't really think of anything to dislike but it is training and i dislike having to repeatedly remind my end users about the importance of this tool
What problems is the product solving and how is that benefiting you?
Creating more knowledgeable users in the workplace to make IT department lives less hectic when it comes to protecting our data.


    Georgi A.

Good Product and Great support

  • August 19, 2025
  • Review provided by G2

What do you like best about the product?
From my experience with KnowBe4, the best part is definitely the phishing simulations. They don't just tell you what a phishing email looks like—they actually send one to your inbox. When I clicked a suspicious link (in a controlled test, of course!), I immediately got a pop-up that explained the red flags I missed, which was a very effective learning experience. I also appreciate the sheer volume of content in their library; there's always a new, short training video or a fun game to keep things fresh. It's a system that truly feels like it's built to teach and not just to check a box for compliance.
What do you dislike about the product?
some modules feeling repetitive or simplistic for employees who are already tech-savvy
reporting is detailed, it can be overly complex and difficult to extract the exact data you need.
What problems is the product solving and how is that benefiting you?
it improves human error