What do you like best about the product?

KnowBe4 is our main tool for security awareness trainings, used by everyone in the company, when they join, during phishing campaigns or refreshers. The training marketplace, segmented by area or internal team on the company is very handful, making it easier to select trainings that make sense for each team. It was easy to implement and the integration with Drata is a perfect-fit for us. So far we had minimal interactions with the support team, all of them good enough.

What do you dislike about the product?

For training campaings without time fixed to finish, when all users finish the trainings, the campaign is finished, forcing the administrators to create new campaigns when there are new joiners.

What problems is the product solving and how is that benefiting you?

As part of requirements of SOC 2 Type 2 and ISO 27001, KB4 is helping us to achieve this requirement by integrating perfectly with Drata.
The automated phishing campaigns also make us aware of people that are prone to this attack vector, making us to work on it.