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Great way to educate and inform your users
What do you like best about the product?
Applicable Training campaigns and Phishing tests with saved results. Smart Groups feature which allows dynamic population based upon certain criteria. Great for selecting new hires.
What do you dislike about the product?
Want the Training campaign to be like the phishing - to select a genre and time allotment so that training campaigns becomes almost as automatic as phishing. Right now I must create new campaigns for select modules.
What problems is the product solving and how is that benefiting you?
Cyber-Security training. Makes users question the authencity of information and its source - less prone to be fooled into clicking.
Recommendations to others considering the product:
Best to provide good communication with your users regarding the product and what it addresses. Establish a regular routine of training, phishing, and remedial handling. Solicit feedback and refine.
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Great choice!
What do you like best about the product?
I love the Automated Security Awareness Program, known as ASAP. It's very easy to setup an automated program to inform, test and report on the organization's overall security awareness.
What do you dislike about the product?
I like everything about KnowBe4, the dashboard, the ASAP program and reporting. Assigning users to specific training campaigns could be improved so that it is a bit more straightforward and easier to understand how to accomplish that task.
What problems is the product solving and how is that benefiting you?
Several training requirements are easily addressed by the KnowBe4 training. We are able to provide basic security awareness training, PCI, PII and other required training very easily using KnowBe4's ASAP features.
Recommendations to others considering the product:
Ask for a demonstration or trial access to the portal. With a small investment of time, you'll quickly be able to setup up an automated security awareness program and watch your security posture and awareness improve month after month.
Great product
What do you like best about the product?
Very well thought out, very powerful, and flexible. A definite step up from our previous provider.
What do you dislike about the product?
I do not dislike anything, other than some of the random phishing e-mails are far too obvious.
What problems is the product solving and how is that benefiting you?
End user awareness is at the highest ever, we have built a baseline of knowledge across the company and in conjunction with our other tools in place, we feel much safer.
Recommendations to others considering the product:
Use this product. The trianing and phishing testing combined has been very well recevied by my users.
KnowBe4 makes security education easy and affordable
What do you like best about the product?
KnowBe4 is a complete solution to help train employees that they are on the front line when it comes to data protection. KnowBe4 is easy to setup, manage and the reporting is very good. Their staff, especially Brittany, has been very helpful to get us started and to remain engaged with the process.
What do you dislike about the product?
Like anything, it does take time (but it is worth the effort) and employees are not always thrilled when they get assigned to remedial training because they failed a test.
What problems is the product solving and how is that benefiting you?
We have learned that there are a group of people that are prone to falling for these phishing attempts and that they can be trained to spot the warning signs.
Great Product At A Great Price!
What do you like best about the product?
It does what it is advertised to do! It is a great value.
What do you dislike about the product?
Too many Emails from KnowBe4. Also, this survey shouldn't require a minimum of characters!
What problems is the product solving and how is that benefiting you?
Raising the level of awareness of our users to spam.
Recommendations to others considering the product:
Great product at a great price!
Easy to use, very powerful platform
What do you like best about the product?
The platform is turnkey and 'set it and forget it'. The automated phishing tests are a great tool for all users.
What do you dislike about the product?
I haven't found anything I really dislike. The platform is well thought out and relevant.
What problems is the product solving and how is that benefiting you?
Security Awareness and Training
Great platform for user training and awareness
What do you like best about the product?
The volume and quality of content that can be provided to the user population is excellent. The phishing templates are kept very current to capture recent events and risks to test users on and make your phishing simulations more real. The tracking of training completion and ability to send multiple communications for reminders to users is very helpful. Being able to schedule simulations and e-mails makes as well as send out scams of the week saves a lot of time versus trying to build something internally.
What do you dislike about the product?
KnowBe4 recently began industry benchmarking which is great. One area of reporting that would be nice to see is comparisons of other KnowBe4 customers' results for specific system phishing templates.
What problems is the product solving and how is that benefiting you?
KnowBe4 is a great resource to address security training and awareness. Establishing baseline results to track and compare to results following completion of training campaigns is fantastic. I have been able to utilize the training material for others areas of user security failures outside of phishing, pre-texting, etc.
Recommendations to others considering the product:
If you're looking for industry insights and frequently updated training and awareness content, KnowBe4 should be at the top of your list. The quality and variety of content for the price came in much less than competitor bids.
Let's me sleep at night
What do you like best about the product?
KnowBe4 hits that person issue that no technology can address.
What do you dislike about the product?
nothing it works as advertised and support is amazing
What problems is the product solving and how is that benefiting you?
KnowBe4 teaches my staff in a friendly no-nonsense method that is easily adopted by staff. Staff appreciates learning about security because it not only assists them (and me) in the office but really shows the value at home where they may not have all the tools that we provide here at the office.
Most comprehensive, easiest to use Security Awareness Training platform available
What do you like best about the product?
My company, GO Network Solutions is a Cloud Strategy consulting firm. We have been using and selling the KnowBe4 Security Awareness Training platform for several months. We demo'd several other well-known training programs and after thorough testing of portals, using the training and phishing simulation, tracking results and more, we have all agreed the KnowBe4 platform is the most comprehensive (most options for Phishing, Training) and easiest to use of those we demo'd.
Depending on the type and size of your organization and your specific needs, they have varying levels of the their Service available.
We offer KnowBe4 Training as a fully-managed solution to our Clients. We set up their custom portal, we conduct the baseline phishing test, manage Training Campaigns and present Reports. We keep them informed of the success of their Security Awareness Training program by continually updating the reduction in percentage of 'clickers' as we continue to conduct simulated Phishing emails and ongoing training.
Their back office Support team is also outstanding. We have
Depending on the type and size of your organization and your specific needs, they have varying levels of the their Service available.
We offer KnowBe4 Training as a fully-managed solution to our Clients. We set up their custom portal, we conduct the baseline phishing test, manage Training Campaigns and present Reports. We keep them informed of the success of their Security Awareness Training program by continually updating the reduction in percentage of 'clickers' as we continue to conduct simulated Phishing emails and ongoing training.
Their back office Support team is also outstanding. We have
What do you dislike about the product?
There is not a whole lot to dislike about KnowBe4's Security Awareness Training platform. The only thing I have been recently asked about is, a prospect asked me if they could pay for the service as a Monthly Subscription as opposed to paying in full upfront. I have not had the opportunity to share this request with the KnowBe4 team.
What problems is the product solving and how is that benefiting you?
We are helping our Clients significantly improve their security-related risk posture by delivering a comprehensive, affordable Security Awareness Training program from KnowBe4. Our average Client starts with a Baseline Percentage of Phish-prone employees of over 25%. Within the first 90-120 days this number is generally cut in half and continues to go down as we continue to perform simulated Phishing tests and conduct on-going training sessions.
Recommendations to others considering the product:
We do our homework for our Clients and have seen various other training/phishing platforms. We found the KnowBe4 platform to be the most comprehensive, easiest to use and it offers the most "bang for your buck"!
Great Service
What do you like best about the product?
In today's times it is best to test your team to make sure they are properly trained to not click on dangerous links and attachments. Knowbe4 does a great job in providing a system to track clicks and educate the users without damage to your systems.
What do you dislike about the product?
There aren't any specific items which I dislike.
What problems is the product solving and how is that benefiting you?
Knowing before someone clicks on a dangerous link and education of users.
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