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Comprehensive platform for businesses of all sizes
What do you like best about the product?
Wide array of training, and a range of differant approaches are taken towards training and enforcement/implementation of learned knowledge. Its also really easy to implement and use.
What do you dislike about the product?
Some of the content lacks depth, and would ideally have more detail and explanation.
What problems is the product solving and how is that benefiting you?
Raising the skill and awarenness levels of information security
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Great, Easy tool with high compliance rates
What do you like best about the product?
The systems is easy to manage and create campaigns for training and phishing. The content is varied and easy to follow for all users in my org. We have seen higher compliance rates, and satisfaction scrores since switching, implemenation was fast and simple, and I go in several times a month to look for new trainings to deploy that are relevant to current trends in Cyber Security with great success.
What do you dislike about the product?
Having to review all of the different training can take a really long time, since you have to watch/read/play all the way through to get what is happening. I also found the settings page a little obtuse, sometimes options simply arent there, and I dont know why. Once it was setup though the integrations with Outlook and O365 work well.
What problems is the product solving and how is that benefiting you?
Clients require Cyber training for us to win contracts, it also helps my users ask fewer questions, and report phishing and spam more frequently.
Extremely useful program
What do you like best about the product?
Easy to use, intuitive and functional. Good program!!!!
What do you dislike about the product?
I feel they can improve by letting you create or repeat duplicate some rules already configured.
What problems is the product solving and how is that benefiting you?
Security testing for corporate environment, it is beneficial to be prepared for future incidents.
Quality Training Software
What do you like best about the product?
The videos do a good job of keeping people engaged in the content. Setting up the software and whitelisting was easy with all the help docs. The well crafted tests keep people on alert, and aid them in developing the necessary skills needed to spot malicious emails.
What do you dislike about the product?
The GUI to create new trainings and run new campaigns could be more streamlined and easier to use.
What problems is the product solving and how is that benefiting you?
The critical problem on online safety. A surprising amount of users saw an email in their inbox and assumed it was legitimate because it made it past other spam filters. By improving associate security knowledge our security incident ratio has shrunk consiberably.
We needed a platform for Security Awareness training and in my opinion this is the best
What do you like best about the product?
It is very easy to use and very comprehensive. From training and instructional videos and modules to live phishing campaigns.
What do you dislike about the product?
I have nothing bad to say about KnowBe4.
What problems is the product solving and how is that benefiting you?
It gave us a great platform for security awareness training and phishing testing.
Easy to use and to the point product for user training
What do you like best about the product?
It is easy to use. I've set up multiple users that have no technical knowledge as training admins. They jumped right in, creating training and assigning it to groups of our users with no problem. Also, the phishing campaigns we run regularly are a hit. People take them seriously and get upset (in a good way) when they fail, learning from the experience.
What do you dislike about the product?
The SAPA tests are a bit of a challenge to justify as there are multiple right answers and some are "more correct" than others, which is frustrating to some people.
What problems is the product solving and how is that benefiting you?
We need to be ISO27001 compliant. The prebuilt user training and subsequent reporting goes a long way in helping us achieve that.
Great experience with phishing simulation and training
What do you like best about the product?
Support for different languages and variety of content
What do you dislike about the product?
Tracking user progress could be better in training
What problems is the product solving and how is that benefiting you?
emplyee awareness and training
Other departments have asked if we can do their training
What do you like best about the product?
It's engaging. After October cyber awareness month, several other departments in the company, thinking we created our own training modules, asked if we could create their trainings. The specific feedback was that the training we used from KnowBe4 was much more interesting and engaging compared to other trainings we use in the company. As a cybersecurity porfessional I like that I can count on going to the store and finding things that are up to date and relavant to what is going on in the world.
What do you dislike about the product?
I honestly can't think of any off the top of my head. If there are any, they're so minor I don't think of them.
What problems is the product solving and how is that benefiting you?
it prepares and remindes everyone in our company how to deal with security incidents and to stay vigilant when it comes to phishing and vishing
Useful tools but need buy-in from user base.
What do you like best about the product?
The automated emails and training without having to manually administrate.
What do you dislike about the product?
Need someone to spearhead the effort and have users actively engage in it to be effective.
What problems is the product solving and how is that benefiting you?
It helps a non-tech savvy user base create better habits when navigating many common security risks.
Great training and testing tool for security awareness
What do you like best about the product?
Updated content
Easy to use and maintain
Flexibility in creating and providing your own trainign content
Flexibility in creating your own phishing templates relevant to the organization
Great support
Easy to use and maintain
Flexibility in creating and providing your own trainign content
Flexibility in creating your own phishing templates relevant to the organization
Great support
What do you dislike about the product?
Nothing in particular. Maybe more targetted content for various business roles.
What problems is the product solving and how is that benefiting you?
Since we started to train our users, their knowledge and awareness level has increased. We have now more support for all security initiatives than we had before.
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