Access customer chat session with easy UI interface + on Mobile app
What do you like best about the product?
Freshchat service is available on the mobile app + its UI interface is nice. Very little / no downtime
What do you dislike about the product?
Sometimes, the chat assigned or new chat-generated notification does not get triggered. I am not sure if its my browser challenge or specific to the app
What problems is the product solving and how is that benefiting you?
We are offering live chat support to our customer using freshchat
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