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IBM Cloud Pak for AIOps

IBM Software | 1

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External reviews

62 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Banking

Top things to know about IBM Cloud Pak for Watson AIOps

  • September 28, 2022
  • Review provided by G2

What do you like best about the product?
User-friendly interface design helps manage multiple data centres across regions through a single platform. Helps in reducing operations costs by automating manual services like a chatbot.
What do you dislike about the product?
Vast product capabilities, which needs training across modules to better implement solutions. The hosting requires knowledge of Kubernetes which takes time to learn for non-programmatic users.
What problems is the product solving and how is that benefiting you?
Helps develop chatbot flows for customer experience across banking verticals on digital channels. The reporting and analytics functionality helps fine-tune the operational flow and helps reduce manual errors.


    Milani J.

The IBM Cloud Pak for Watson AIOPS

  • August 22, 2022
  • Review provided by G2

What do you like best about the product?
Cloud Pak for Watson AIOps has the ability to manage multiple operation issues which is super for me.The visibility and monitoring tools are helpful and hands on.I also like the effectiveness and interactive chatbox buildings.The advanced AI and Automation process is the best.
What do you dislike about the product?
It is not so beginner friendly as one has to be trained on the application.Sometimes it can slow, so optimization is required with the large application.
Other than there's no other downsides we have experienced and would recommend to other business.
What problems is the product solving and how is that benefiting you?
Cloud Pak for Watson AIOps helps us with easy management of multiple documentation and service files. Functional solution to host different cloud platforms that we use.Being able to Diagnose problems, analyzing and solving Automation processes.


    Alicia N.

Business processes automation made easier.

  • August 06, 2022
  • Review provided by G2

What do you like best about the product?
It has a very friendly user interface where you are able to create professional business applications in low code environments.
It's able to use operational intelligence to prioritize on tasks and thereby making decisions that can be predicted.
What do you dislike about the product?
It can at times have a limited solutions to the problems you want answers to due to the small community it has online hence they should consider opening up to the community and encourage them to contribute to the solutions workflow library.
What problems is the product solving and how is that benefiting you?
Automation has made business processes management easier and efficient where its able to use operational intelligence to make predictive decisions that helps increase productivity.
It has made managing accounts across the cloud secure.


    Banking

Very good!

  • July 28, 2022
  • Review provided by G2

What do you like best about the product?
The product has all features that we need
What do you dislike about the product?
Nothing in particular, the software is very complete.
What problems is the product solving and how is that benefiting you?
We are applying IA logic in our application, limiting the risk of making mistakes


    Jones L.

Best Cloud Management Solutions Offered by IBM Cloud Pak for Watson AIOps

  • July 26, 2022
  • Review provided by G2

What do you like best about the product?
IBM Cloud Pak for Watson AIOps offers multiple cloud management and workload management. It mostly monitors our system updating on any errors met by our operations. Talk of cluster inventory, management and operations. Also offers great visibility.
What do you dislike about the product?
Most features of IBM Cloud Pak for Watson AIOps ensure greater productivity but one area that needs to address is the time taken to introduce newbies to using IBM Cloud Pak for Watson AIOps. Other than that, all other functions are super enjoyable.
What problems is the product solving and how is that benefiting you?
IBM Cloud Pak for Watson AIOps helps in diagnosing the problems met by our systems, building and managing logic in a secure manner at the same time offering automation of our systems and functions.


    Amelia G.

IBM Cloud Pak for Watson AIOps Offers Best Experience.

  • July 26, 2022
  • Review provided by G2

What do you like best about the product?
IBM Cloud Pak for Watson AIOps is best suited to identifying issues or errors that my hinder work from progressing and resolving them in the fastest way possible. Automation has been made easier by use of IBM Cloud Pak for Watson AIOps.
What do you dislike about the product?
IBM Cloud Pak for Watson AIOps is the best so far however hope to see more from the new version as there are still some issues with installation especially when new updated versions come out and also, the platform tends to be slow thus require more optimization.
What problems is the product solving and how is that benefiting you?
IBM Cloud Pak for Watson AIOps has been key in identifying problems that face our system clustering them together in one event. This means that rsolving of the problems will be easy as we just have to choose from a group of events what to correct first.


    Joy H.

IBM Cloud Pak for Watson AIOps For Best Cloud Management Solutions.

  • July 26, 2022
  • Review provided by G2

What do you like best about the product?
IBM Cloud Pak for Watson AIOps has a new updated version that has best features that allows greater visibility of everything happening especially for any company with multiple branches across the globe. It's automation feature and advanced AI, has made it easy for our IT department to assess, diagnose and resolve any instances arising that will hinder the company in working effectively.
What do you dislike about the product?
IBM Cloud Pak for Watson AIOps has quaite a long learning curve because its not easy to interact with the platform especially for those individuals who are new to AI. This means it will waste a lot of time and resources to master how to use.
What problems is the product solving and how is that benefiting you?
For the IT department, many problem solving options are made available by use of IBM Cloud Pak for Watson AIOps as the software can detect any errors and resolve them ensuring we do not stall in service delivery.


    Marichandran C.

Good

  • July 25, 2022
  • Review provided by G2

What do you like best about the product?
IBM cloud park is very helpful in monitoring cloud log and metrics. I like it
What do you dislike about the product?
So far I don't feel anything dislike in cloud park
What problems is the product solving and how is that benefiting you?
Solving container orcherstration and monitoring


    Telecommunications

IBM Cloud Pak for Watson AIOps review of my experience

  • July 22, 2022
  • Review provided by G2

What do you like best about the product?
IBM Cloud Pak for Watson AIOps- we use it in revealing data and insights from various data sources like events, logs, analytics etc and visualizing the information in a single platform for APM solution. The best part is it accepts various sources of unstructured data like logs, tickets and alerts and does analysis using NLP technologies and with event grouping, it automates a lot of manual stuff and thus we can stick to our SLA time.
What do you dislike about the product?
Nothing much of any deal breaker issue as of now. The only thing is sometimes it feels a bit slow. other than that a little bit learning curve is required which is required in most cases or most good apps/products.
What problems is the product solving and how is that benefiting you?
We use it in identifying the problem and grouping them to distribute the workload effectively and efficiently within team. Also, we use this to do an initial diagnosis and automate the process for this. The best part is the integration with collaboration apps like slack. When all three functionalities are combined which we use it gives us a very big head start in analyzing and resolving the issue.


    Nandhan P.

IBM Cloud Pak for Watson Review

  • July 22, 2022
  • Review provided by G2

What do you like best about the product?
Leading new technology, such as AI. Rubbernecks clusters are listed on a single dashboard page. The software is feature-rich and user-friendly. It is an excellent tool. It includes improved awareness of activities taken on inside a small team or within the company.
What do you dislike about the product?
The website occasionally faces issues whenever we need additional IT assistance and also the cloud support management to run the process and other than that there is no dislike in this.
What problems is the product solving and how is that benefiting you?
It is used as the multicloud manager with intelligent AI Operations. It is also a tool system for DevOps Management. And it also reduces the outage timing across the IBM Cloud Pak Application.