Provides real-time visibility and user-friendly
What is our primary use case?
For our SOC two compliance, I use it quite frequently to run audit reports and cross-reference them with Active Directory. I also look for anomalies, especially in the cybersecurity portion of it. I use it for troubleshooting, running reports, making changes, and using it to verify any anomalies. The analytics piece is proving to be quite helpful.
What is most valuable?
The most valuable feature is the dashboard. They allow me to see everything in real-time and drill down and pick and choose versus running scripts. You can get the same information with scripts, but you're having to run them in the background. Today, I just don't have the time to look up what those scripts are and how to run them or reach out to someone very proficient in running scripts. I like what the interface does.
What needs improvement?
Some things are not very intuitive. Sometimes, I have to open up a call with ManageEngine and ask, "Why is this failing? Where do I have to click? Where do I have to go?" It's almost like you need to take a course on how to manoeuvre within it, and you don't always know what's connected to what is on the back end. For example, if I go in and change something and receive an error report, I don't know exactly what changed or what broke. Also, some of the reports are good, but sometimes I need more customized reports, and I'm not quite sure how to customize them because I don't fully understand what's going on in the back end and how these things connect. So, probably on the reporting or customization side, if there were a little more intuitiveness, that would be good.
For how long have I used the solution?
I have been using this solution for a couple of years.
How are customer service and support?
Typically, I've received very good support from them. But Sometimes it depends on who I get. They've also walked through some of the changes. And sometimes I've gotten, "You'll probably have to go and research this. Not quite sure. Let me get back to you," Then it'll be a couple of days before they circle back.
What's my experience with pricing, setup cost, and licensing?
It has a competitive pricing model.
What other advice do I have?
I would advise you to scale your license appropriately depending on how many technicians you want. We purchased one, thinking that one would be enough, and it's really not, and we need to expand it.
And sometimes, patching probably needs to be more familiar with patching. I'd say you make sure when you install the product; you pay close attention to the patching portion of it because it could easily break.
Overall, I would rate the solution a nine out of ten.
Great tool for Active Directory Management
What do you like best about the product?
I use the tool for bulk processes with Active Directory and user management. We have been working on cleaning up our Active Directory and this has been an immense help in getting us across the finish line
What do you dislike about the product?
With the tool's power, you can sometimes cause havoc in your environment. While this is an automated process human error can still occur. Plus some of the features can be a bit hidden within the user interface
What problems is the product solving and how is that benefiting you?
It is helping improve the overall health of our active directory health. Finding stale accounts has been an enormous benefit to us. Plus we hand to create hundreds of new OUs and we could do that with a few clicks within ADManager
ManageEngine ADManager Plus
What do you like best about the product?
This Management software is packed full of options for a wide variety of reporting on a network.
What do you dislike about the product?
I have run a couple of reports that, for some odd reason, have duplicated lines when exported to a CSV file.
What problems is the product solving and how is that benefiting you?
Currently working on an Audit of our network, and ADManager helps report permission levels for accounts.
AD Manager
What do you like best about the product?
Very easy to pull reports when needed without having to find powershell commands to do so.
What do you dislike about the product?
Out of the box not all reports I would expect to be there are.
What problems is the product solving and how is that benefiting you?
Easy to find accounts and contacts no longer in use.
Recommendations to others considering the product:
Love the reports
Manage AD and some compliance
What do you like best about the product?
The automations are awesome. Gives me the ability to set scheduled tasks to complete based on a report. This really helps with compliance and audit plus helps to keep our environment more secure.
What do you dislike about the product?
Updating ADManager is not a simple process. While the initial install is very easy (MSI file), all updates require you to run a batch file and select a PPM file.
What problems is the product solving and how is that benefiting you?
We had user accounts that would go unused for some time. We've been able to set rules to automatically disable those accounts. We also do the same for computers and servers. We've been able to provide reports and audit trails. These tasks cna be done by junior admins that may not have a level of scripting needed. However, the tool is powerful so even the most seasoned engineer will find it useful
ADManager Plus Review
What do you like best about the product?
Adds a lot of functionality to extend and simplify managing Active Directory and Office 365, extensive reports, ability to delegate admin tasks, manage from mobile
What do you dislike about the product?
Not much to complain about, some quirks but nothing really annoying.
What problems is the product solving and how is that benefiting you?
We are able to automate the user onboarding and offboardig life cycle through integration with our HR system (SuccessFactors)
Recommendations to others considering the product:
ManageEngine provide options for using their software for free often with no limitations to the software other than number of users or devices so it's worth setting up an instance to see what it can do. Their support is usually good so any issues are quickly resolved.
AD Manager is a good Active Directory management and reporting platform.
What do you like best about the product?
I like the Bulk user creation or modification Feature. It saves time and effort.
real-time reports, pre-built reports
What do you dislike about the product?
The user interface is quite old. It would be better if the UI gets updated.
What problems is the product solving and how is that benefiting you?
we use ADManager Plus for Syslog Monitoring, Analysis, Reporting & Archiving.
ADManager Plus makes DC Admin AD work much easier
What do you like best about the product?
It is easy to set up predefined actions the product should take, like when deleting a user or creating one - creating a user is now just filling out a form the correct settings are applied. ManageEngine ADManager Plus has made managing and administrating Active Directory easy, fast, and efficient. ADManager Plus is being used to audit our Active Directory and helps to manage it. This is a great tool to keep users from logging into domain controllers but still allows them to make AD changes. It also provides good scheduled reports to assist with auditing your AD environment. It simplifies the management and reporting of file server (NTFS and share) permissions.
What do you dislike about the product?
Product is web-based, but sometimes it takes much time to open. Software support is lacking. Very costly, that's why small organizations do not purchase this product.
What problems is the product solving and how is that benefiting you?
Very easy to generate reports and collect information. Help to Fastly create new single or multiple users user accounts at a time. ADManager Plus is used across various teams in IT. On a daily basis its help me to export the below Report-
.Users in more than one Group
.Recently Deleted users
.Recently Created Users
.Recently Modified Users
ADManager Plus makes DC Admin AD work much easier
What do you like best about the product?
Very fastly generate to security Groups Report. It is easy to set up predefined actions the product should take, like when deleting a user or creating one - creating a user is now just filling out a form and the correct settings are applied.
What do you dislike about the product?
its take much time to open in web. Store password on login tab.
What problems is the product solving and how is that benefiting you?
ADManager Plus is a great tool if you are doing a lot of changes in Active Directory. This tool gives you the ability to create templates for creating user accounts. With this feature, you can streamline the user onboarding process.
ManageEngine ADManager Plus
What do you like best about the product?
It is a great tool for creating up-to-date AD user , security and distribution reports. In addition, for creating AD bulk users.
What do you dislike about the product?
Sometimes it is a bit cumbersome adding on parameters to a customized report.
What problems is the product solving and how is that benefiting you?
The ability to run up-to-date reports on enabled and disabled AD users. The ease of running these reports.
Recommendations to others considering the product:
To develop more in-depth reports on AD users, security, and mail distribution groups.