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ManageEngine ADManager Plus

ZOHO Corporation

Reviews from AWS customer

1 AWS reviews
  • 5 star
    0
  • 4 star
    0
  • 1
  • 2 star
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  • 1 star
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External reviews

7 reviews
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External reviews are not included in the AWS star rating for the product.


3-star reviews ( Show all reviews )

    AliImran

Reporting features have supported regular user management while some automation capabilities remain unused

  • October 30, 2025
  • Review from a verified AWS customer

What is our primary use case?

ManageEngine ADManager Plus is used for multiple tasks, especially for reporting purposes that cannot typically be obtained from Active Directory or present difficulties requiring additional expertise. Information about groups and group members can be accessed through the product. Inactive users and the duration of their inactivity can be tracked. Bulk changes to users can be performed, including bulk user locks and unlocks. Password changes for multiple users can be executed simultaneously. Multiple options and use cases are available within the product.

Automation features in ManageEngine ADManager Plus have been explored, including ticketing and job automation. However, automation is not currently being utilized because the environment does not require it.

The delegation feature in ManageEngine ADManager Plus is useful and is actively being used to support multiple technicians. Technician rights can be handled and delegated according to specific requirements. This is a valuable feature.

What is most valuable?

ManageEngine ADManager Plus has been in use for three years following an initial trial period. Regular and proper work with the product has been ongoing throughout this time.

Reporting is the most valuable feature of ManageEngine ADManager Plus and is highly usable.

What needs improvement?

While the features in ManageEngine ADManager Plus are very good, not all features are necessary for every organization. Automation is a strong feature within the product but is not currently required due to the organization's environment and needs.

There are always possibilities for improvements in the initial setup of ManageEngine ADManager Plus.

For how long have I used the solution?

ManageEngine ADManager Plus has been in use for three years.

What do I think about the stability of the solution?

The stability of ManageEngine ADManager Plus is rated as seven out of ten.

What do I think about the scalability of the solution?

Scalability, including the ability to add new users, is rated as six out of ten.

How are customer service and support?

Technical support from ManageEngine has never been utilized.

How would you rate customer service and support?

Negative

Which solution did I use previously and why did I switch?

Only ManageEngine ADManager Plus has been used, and no comparison has been made with products from other vendors.

How was the initial setup?

There are always possibilities for improvements in the initial setup of ManageEngine ADManager Plus.

What other advice do I have?

ManageEngine ADManager Plus is very easy to use with no associated complexity or problems encountered. The overall review rating for this product is seven out of ten.


    Tejinder Thakur

Useful for vulnerability management but requires to improve the support offered

  • July 23, 2024
  • Review provided by PeerSpot

What is our primary use case?

I use the solution in my company as a network VAPT and asset management tool.

What is most valuable?

The most valuable features of the solution are vulnerability management and system patching functionalities.

What needs improvement?

ManageEngine ADManager Plus is capable of everything.

The product's price is an area of concern where improvements can be introduced by making it available at a cheaper rate.

The support should be more responsive.

For how long have I used the solution?

.I have been using ManageEngine ADManager Plus for two years. I operate as an integrator of the product.

What do I think about the stability of the solution?

It is a stable solution.

What do I think about the scalability of the solution?

It is a scalable solution.

I don't know the number of customers who use the product. I just use the solution in my company.

How are customer service and support?

It is a bit tough to deal with the technical support of the product since I did not get any answer from them during the migration process.

How was the initial setup?

The product's initial setup phase was straightforward and not complex.

In my company, we simply deploy ManageEngine into the client's system, and then it requires an internet connection, after which the device automatically syncs after the deployment of the agent. After the tool gets installed on the client's machine, we take steps accordingly.

What's my experience with pricing, setup cost, and licensing?

I need to pay for the license, and I believe that it could be made cheaper.

Which other solutions did I evaluate?

I am open to working with other tools apart from ManageEngine ADManager Plus, provided such products are easy on my pocket and have some advanced features to offer.

What other advice do I have?

Speaking about the group management capabilities is something like discussing Active Directory. For the infrastructure, I am using another solution. I manage my entire infrastructure through JAMS Cloud.

I would recommend the product to others 50 percent of the time, while I may not do so the other 50 percent.

I would recommend that others go with Sophos.

In terms of the value derived from the use of the product, I can say that it is possible if the working of the product is good.

I don't get to use any AI features in ManageEngine.

I rate the tool a seven out of ten.


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