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Sr. Product Manager
What do you like best about the product?
Speed of delivering transcripts, customer service and sales personnel is extremely helpful and company is willing to customly train the models
What do you dislike about the product?
The quality of WER in transcripts is really good, however not as strong as the Whipser model
What problems is the product solving and how is that benefiting you?
Creating Transcipts of calls for our clients
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Great product with an amazing product consultancy team!
What do you like best about the product?
For us, accuracy is crucial. Deepgram has one of the highest levels of accuracy out of all the ASR solutions we compared. Other solutions also had acceptable accuracies, but Deepgram's product consultancy team was beyond amazing, which tipped the scales in favor of Deepgram for us.
What do you dislike about the product?
Deepgram's console is good but lacks a basic tool to transcribe an audio file and mess around with the parameters unrelated to the "demo missions." You have to use the API to run transcriptions with various parameters to see how they all work.
What problems is the product solving and how is that benefiting you?
The solution we're building processes audio transcriptions and extrapolates data out of them. Because of this, transcription accuracy is mission-critical for us. Deepgram allows us to focus on the core of our product and rely on them for the transcription.
Extremely fast with good accuracy
What do you like best about the product?
Deepgram is extremely fast to transcribe and super easy to set up and use. Customer service has been outstanding so far.
What do you dislike about the product?
Nothing specific to dislike, everything works really well.
The only change I would like to see is to move away from url params to a body message.
The only change I would like to see is to move away from url params to a body message.
What problems is the product solving and how is that benefiting you?
Deepgram is helping us to transcribe audio from user generated content.
The Accuracy and Speed of DeepGram is Priceless
What do you like best about the product?
I can't express enough how much Deepgram has helped our magazine in transcribing interviews! The platform's speech recognition and transcription services have been a game-changer for our team, allowing us to work more efficiently and with greater accuracy than ever before.
With Deepgram's advanced AI algorithms, we've been able to transcribe audio content faster than we ever thought possible, and the accuracy is truly impressive. The platform's ability to recognize speech with precision is unmatched, and it has allowed us to save a considerable amount of time and streamline our workflow. Overall, we couldn't be happier with Deepgram's services and would highly recommend it to anyone who needs fast and accurate speech recognition and transcription solutions.
With Deepgram's advanced AI algorithms, we've been able to transcribe audio content faster than we ever thought possible, and the accuracy is truly impressive. The platform's ability to recognize speech with precision is unmatched, and it has allowed us to save a considerable amount of time and streamline our workflow. Overall, we couldn't be happier with Deepgram's services and would highly recommend it to anyone who needs fast and accurate speech recognition and transcription solutions.
What do you dislike about the product?
The hardest part of Deepgram is implementing it within our own environment. It would be easier if there was a prepared interface that we could use instead.
What problems is the product solving and how is that benefiting you?
Deepgram is more affordable than other services and the accuracy of the machine transcribe is better than others.
Deepgram in medical contexts
What do you like best about the product?
- HIPAA compliant
- Fast
- Easy to implement
- Fast
- Easy to implement
What do you dislike about the product?
- Slow responsiveness of CS and support
- Can't get a BAA without singing a long-term contract
- Can't get a BAA without singing a long-term contract
What problems is the product solving and how is that benefiting you?
Transcribing medical encounters in a HIPAA compliant secure way
Deepgram's service has helped us a lot in the evolution of our business
What do you like best about the product?
Deepgram has a great advantage by having multiple base and advanced models, which have allowed us to use new features that make us much more accurate transcripts of our phone calls in real time, also have a good response speed of the requested transcripts.
What do you dislike about the product?
I consider that what we have used Deepgram, we have not found any disadvantage, I think that their model in Spanish and English, which are the ones we use, have been very useful for the evolution of our business.
What problems is the product solving and how is that benefiting you?
Deepgram has been helping us to evolve our business model in Vozy, its English and Spanish language models are very accurate, it has good response speed and has been offering us new features to have better and better accuracy of our transcriptions.
Quick tool for quick tasks
What do you like best about the product?
Simple configuration and implementation of the system. Api gives great capabilities, speech recognition at a good level. Affordable price completes the whole.
What do you dislike about the product?
At the moment, I do not see the relevant conditions of the system
What problems is the product solving and how is that benefiting you?
I have the simple ability to transcribe conversations recorded at meetings and what follows is a simple search for the problem.
The best realtime speech to text engine available
What do you like best about the product?
The realtime option for speech recognition is fast and accurate, and works in several languages.
What do you dislike about the product?
Realtime recognition could be faster. I'm not sure if it's possible, but it would be nice to have something with the responsiveness of Apple's Siri or Google Assitant.
What problems is the product solving and how is that benefiting you?
Deepgram provides a speech recognition engine that works in realtime. I speak to the microphone, and a few seconds later, I get the spoken text, and it keeps working even if I keep talking. Deepgram also punctuates and capitalizes the text, so it's ready to use.
Speech to text for airport paging application
What do you like best about the product?
Deepgram offers an easy-to-use API interface to upload audio files to be transcribed and returned. The AI is quick and relatively accurate even with difficult-to-understand people with thick, non-local accents.
What do you dislike about the product?
The API resides on a cloud-based server and uploading data will occasionally not arrive to the destination. Working with Deepgram's technical support team, it was difficult/impossible to track down the reason for this. The firewall at the source saw the data leave but the Deepgram server logs did not receive the information. We asked to get in touch with the firewall team from Deepgram to troubleshoot the issue but we did not get anywhere. The workaround for the problem was to resend the data if the expected response timed out.
What problems is the product solving and how is that benefiting you?
This platform is being used to aid the hearing impaired community with understanding gate agent paging at MSP airport. The gatehold areas in an airport terminal are particularly difficult for people with hearing impairment to understand if they are being called to do something such as board the plane.
Extremely fast while keeping accuracy high
What do you like best about the product?
For us, speed is crucial. We only transcribe in hindsight when our users request it Deepgram provides batch works at a mind-baffling rate compared to others we tried, and we tried quite a few. Accuracy doesn't seem to be harmed by this.
What do you dislike about the product?
The only downside is that quite a bit of languages are not supported yet. Most main ones are, so this is not a deal-breaker, but we still need to send some works to other providers to cover for the missing ones.
What problems is the product solving and how is that benefiting you?
We are a video creation & distribution app for SMBs. We use deepgram to give our users captions for videos they want to edit. We only do batch transcription upon request.
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