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External reviews

240 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Chris P.

Easy to use, great results!

  • May 29, 2022
  • Review verified by G2

What do you like best about the product?
I found it really easy to start using. The tutorial takes you through the basic features really quickly and gets you familiar with what Deepgram can do, the API and so on.
What do you dislike about the product?
As far as something I "dislike", I'd say the website could be improved somewhat to be more user-friendly. Some areas don't seem so intuitive (for example, I thought from the tutorial that submitting a file for transcription would be easier through the website than it turned out to be.
What problems is the product solving and how is that benefiting you?
Deepgram is helping me to provide transcription for my podcast and content, which makes the process of subtitling much simpler. It also increases the likelihood that I will add subtitles to my content. The price point Deepgram offers also means I can do this in a really cost-effective way.
Recommendations to others considering the product:
Make sure that the service meets what you need, and research prices elsewhere for peace of mind that you get a great deal from Deepgram in terms of value-for-money!


    Karina K.

Surprisingly simple and effective experience using Deepgram for the first time

  • May 26, 2022
  • Review provided by G2

What do you like best about the product?
I like how simple and fast it is to use the Deepgram API. The quality of the result is impressive considering the short amount of time it takes to translate the audio.
What do you dislike about the product?
It would be nice to have the confidence score of the translation and be able to create a dictionary for those words with low confidence scores. For domain-specific words or abbreviations, the translations are not so good.
What problems is the product solving and how is that benefiting you?
For me, Deepgram is the best speech-to-text that I've used so far. It makes it easy to use such a complex type of data like audio and enables different types of projects.


    Ilya l.

Our Current Experience

  • May 25, 2022
  • Review verified by G2

What do you like best about the product?
As far as we tested it, Deepgram showed the most accurate timestamps. For our specific purposes, we need to timestamp all words elicited by feature films. In these movies, the speech, the music and the audio effects are all mixed, making the ASR difficult. We did not test all the languages supported, but for the ones we tested, the accuracy was great. Perhaps better than with Amazon Transcriber.

We liked the good documentation and the examples that allowed us to start testing quickly. We liked, even more, the encouraging and responsive customer support and the information about their special startup program.
What do you dislike about the product?
Amazon Transcriber currently supports, and perhaps will always support more languages (which is important for our startup ) than Deepgram.
This review should not be considered final. We touched, tested and liked Deepgram, but our current development logic dictates us to take a pause with it.
What problems is the product solving and how is that benefiting you?
We build a platform helping to comprehend and learn the language of a playing feature film as your second language. We needed an accurate speech timestamping, to accurately reveal the slightest natural pauses in the speech flow. We realize Deepgram can become our first choice.
Recommendations to others considering the product:
N/A


    Sebastian P.

Very easy to start using and good results. Hard to find actual cost for using in bulk speech to text

  • May 22, 2022
  • Review provided by G2

What do you like best about the product?
Very Good and easy interface. Many different ways to access the tool. Good performance. Better than Vosk and similar to Google. We use mainly use Python as an interface.
What do you dislike about the product?
Couldnt easily find the price for the tool. If I saw quickly it could be cheaper than our current tool I would keep on trying. I would like models that can perform with music in the background
What problems is the product solving and how is that benefiting you?
We do speech-to-text to publicity spots videos in Spanish. We need high-quality text for doing afterward NLP projects. We are trying different tools finding a budget performance equilibrium


    Writing and Editing

Building an app that utilizes Speech to Text service

  • May 22, 2022
  • Review provided by G2

What do you like best about the product?
Easy of use - the api is exactly what I need.
What do you dislike about the product?
Lack of reporting on failures. Wasn't obvious until I dug around a bit.
What problems is the product solving and how is that benefiting you?
We need a fast, accurate and reasonably priced STT service. Deepgram covers all that pretty well.


    Rajat S.

Working with Deepgram API.

  • May 22, 2022
  • Review verified by G2

What do you like best about the product?
one of the best things about the deepgram api services, is that it provides voice profiles and can detect if multiple people are speaking in the audio and thus provide with separate speech-to-text for the same.
What do you dislike about the product?
the thing that I dislike about deepgram is it's lack of documentation for integrations with React framework. Apart from these everything is fine in the deepgram and it's services.
What problems is the product solving and how is that benefiting you?
We found a solution to detect inactivity in online meetings, classes, and sessions. We used the MERN stack to construct an extension that generates audio transcriptions and calls the user if he or she is AFK during critical sections of the call/session.

(MERN - MongoDB, Express, React, Node.js)
Recommendations to others considering the product:
One must read all the documentation properly for better understanding and integrating the api.


    Dylan M.

Set Up Reliable Speech Recognition For Your Project in Minutes!

  • May 21, 2022
  • Review verified by G2

What do you like best about the product?
The ease of use! The simple but powerful APIs make it so quick and easy to start creating something. Meaning I spend less time worrying about how to handle speech processing and more time using this processing to create a useful product.

Not only were the tools very easy to use but they were also incredibly fast and accurate. I came across no translation issues when using the product despite testing it in noisy and non-optimal conditions. And the results were almost instantaneous meaning that the processing could be run many times with very little impact on run-time performance. The accurate and instantaneous results were one of the best things about Deepgram's tools as I knew I could rely on them in my final product.

Other tools I had looked at were either very restrictive or not very accurate so it was refreshing to find an SDK that gave the flexibility to do whatever I want without compromising on speech and accuracy.
What do you dislike about the product?
Nothing in particular that I disliked, the user experience was great. However, I'd love to see the list of SDKs expanded to more languages in the future to include languages such as Rust and Ruby so I can get easy access to the speech processing no matter which language I am building my project in.
What problems is the product solving and how is that benefiting you?
The first time I used Deepgram was during Hack Cambridge Atlas Hackathon (2022). They were one of the sponsors of the event and demonstrated just how versatile the product was which inspired us to incorporate their tools into our project. Due to the numerous ways that covid has affected our lives, we wanted to make a product that could take advantage of the new changes that are being made. We decided to settle on creating an educational application that could be used in classrooms, utilising speech processing and NLP to enhance the learning experience. One of the most influential changes due to covid was the introduction of tablets and laptops for each student in the classroom, and so we wanted to create an effective way for students to feedback questions to the teacher during the classroom using this new technology.

To test the waters, we build in functionality to transcript what the teacher was saying so students could check back at what was said in case they missed something. This is where we truly got to see the power of the Deepgram APIs as it flawlessly translated the speech into text in only a few lines of code. We then went on to build a functionality where students could ask questions about their devices. One problem we realised was that the teacher may struggle to answer all the questions if they just appeared in a list on their screen. And so we came up with the solution of running NLP algorithms over this text to identify the keywords in the question. This then meant we were able to group similar questions and display them in a graph with similar questions clumped together so teachers could quickly identify topics that students were having similar problems with. One thing that helped with this process was just how fast the API was, this meant that we were able to instantaneously translate and submit questions to the teacher which gave us a similar level of immediate interaction that would be found with vocal communication, but with the extra benefits on NLP and multiple people able to submit questions at once.

Overall this project was a large success and it was only through the use of the Deepgram APIs that we were able to finish our project in time. Using the speech processing tools was simple and yet it was incredibly effective at tackling some of the toughest problems in our project. I enjoyed this experience and look forward to using Deepgram again in the future.
Recommendations to others considering the product:
Use the tutorials as they are very well made, especially if you have not used similar tools before.


    Information Technology and Services

Easy to use

  • May 20, 2022
  • Review verified by G2

What do you like best about the product?
Deepgram offer services in various platform
What do you dislike about the product?
Nothing, everything is peachy
Deepgram is heading in right direction and it offers various platform
What problems is the product solving and how is that benefiting you?
Search location by voice instead of typing
Recommendations to others considering the product:
Yes


    Aman V.

Best speech recognition service

  • May 20, 2022
  • Review verified by G2

What do you like best about the product?
The easy integration of deepgram in projects make it really easy to use
What do you dislike about the product?
It requires credit for each translation which is one downside otherwise its best
What problems is the product solving and how is that benefiting you?
I have made a project which takes the human voice in real time and using those commands it generates website elements
Recommendations to others considering the product:
This is one of the best speech recognition services which is fast and accurate. There are so many applications to this.


    Dan W.

The Speech Recognition API for 99% of Projects

  • May 20, 2022
  • Review provided by G2

What do you like best about the product?
It's ridiculously fast to get set up and going. As in - you sign up, write 5 lines of code, and you're done - kind of fast. And it just works! Its accuracy is really good, it's fast, and it has some fancy extra features to top it all off. And if you have some specialised audio type that most recognition services perform poorly on, they've got you covered too ;)

And for the developers out there, the docs are seriously *great*.
What do you dislike about the product?
I don't know how well Deepgram scales up given it's not a tech giant such as Google, or how accuracy stacks up against the absolute best in the industry, but what I do know is that it performs damn well for 99% of your project needs.
What problems is the product solving and how is that benefiting you?
I first came across Deepgram in a hackathon, where they had sponsored a challenge to utilise their technology in a way to benefit society. Given this broad scope, my team produced some software to automatically transcribe any video on the web into captioned subtitles, and automatically position and move the captions next to the person who was currently speaking.

Part of Deepgram's API allows you to differentiate between individual speakers from within the same audio track, so our next step is to extend our software's capabilities to allow and support multiple concurrent speakers in the same video, correctly placing each speaker's captions next to them.
Recommendations to others considering the product:
For 99% of projects which require good, out-of-the-box speech recognition, Deepgram has you covered. For any specialised cases, I recommend you contact Deepgram directly and see how they can help you.