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External reviews

249 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Lucia C.

An Automated Speech API with Intuitive Documentation

  • May 18, 2022
  • Review verified by G2

What do you like best about the product?
My favorite part about using Deepgram was the ease of learning. The API documentation is complete and intuitive, and the tutorials in the console left me feeling confident that I could use the API and SDK in either Node or Python projects.
What do you dislike about the product?
There's nothing that I actively dislike or that was an active interruption to my developer experience, but I would like to see more full examples on GitHub of how to use the 'callback' parameter.
What problems is the product solving and how is that benefiting you?
I used Deepgram during a hackathon on DEV.to, to translate an externally hosted audio file in both English and French. I then used my sample. toexplain how to consume a Deepgram API inside a Next.js app. The main benefit I saw was the excellent developer experience.


    Wesley B.

Deepgram is very useful for many aplications, including mine.

  • May 18, 2022
  • Review verified by G2

What do you like best about the product?
How easy is it to use, based on the key provided, and how simple to manage them. Another good ping is the code provided, you just need to copy and fill it out with your own information.
What do you dislike about the product?
What I think we could have is more options of codes for different user cases. The credit that was provided for the first start of $150 is enough for me, but depending on the use could be spent in a few hours.
What problems is the product solving and how is that benefiting you?
The problem that I have is to use voice recognition to execute the small task, and insert information in my application, the benefits is time-saving, helpful with smart tasks, etc.


    Information Technology and Services

Good overall experience

  • May 18, 2022
  • Review provided by G2

What do you like best about the product?
[Interesting product, impressive results once setup is successful]

Deepgram onboarding was made relatively easy via demonstrations and how-to videos online. I was able to find resources to set up and begin using the product. Credit to begin using the product was greatly appreciated.

Additionally, write-ups about Deepgrams comparisons to other big players were useful, although, as mentioned below, hard to conceptualize.

SDK was very impressively documented, but important to note that such a product requires implementation knowledge of other technologies.
What do you dislike about the product?
[non-intuitive introduction, hard-to-understand benefits and differentiation]

Found it a little challenging to onboard intuitively but, as mentioned earlier, online videos and tutorials really helped. Not enough clarity or concrete material on comparisons and differentiators of Deepgram to other vendors in the market. Hard to visualize and put into perspective Deepgram's unique selling proposition.

Limited use of the product, so not an expert, but enjoyable experience. No comparative data points, unfortunately.
What problems is the product solving and how is that benefiting you?
Not a business user per se, but I was using Deepgram to analyze and process real-time speech as well as the ability to gain direct insight into sentiment analysis and speech attributes in multi-person conversations.


    Health, Wellness and Fitness

Easy integration, useful models

  • May 18, 2022
  • Review provided by G2

What do you like best about the product?
Very quick to get up, running and integrated with the rest of the model. Well-documented API and different speaker detection useful.
What do you dislike about the product?
API responses are sometimes slow. My use case would benefit from greater encryption options.
What problems is the product solving and how is that benefiting you?
Real-time transcription of healthcare audio for symptom flagging/triaging. The different language transcription options are invaluable in generalising the product to different customers.


    Salim O.

Using deepgram was seamless and effective for the use case while being user-friendly.

  • May 18, 2022
  • Review provided by G2

What do you like best about the product?
As a speech-to-text technology, Deepgram could not have been any easier to use. I'd say it is idiot-proof.
What do you dislike about the product?
As a python developer, I initially had issues pip-installing the Deepgram third-party library.
What problems is the product solving and how is that benefiting you?
As a student, I am using Deepgram to create a speech-to-text technology for my college professors.


    Telecommunications

Excellent documentation, API integration and support. Transcriptions are fast and accurate.

  • May 18, 2022
  • Review verified by G2

What do you like best about the product?
Easy to implement. Documentation is helpful. Transcriptions are accurate.
What do you dislike about the product?
It does not have a service status page to check if the service is up and running.
What problems is the product solving and how is that benefiting you?
Real-time transcriptions. Fast and accurate.


    Federico M.

Very fast and Polaris is amazing. French could be a bit better

  • May 18, 2022
  • Review verified by G2

What do you like best about the product?
Speed and very easy to implement the node sdk
What do you dislike about the product?
Accuracy in non English languages like french
What problems is the product solving and how is that benefiting you?
Transcribed audio to text so we can make emotional analysis


    Computer & Network Security

Reliable service with generous free credits

  • May 18, 2022
  • Review verified by G2

What do you like best about the product?
The generous free credits
The fact that some words can be whitelisted and blacklisted
The fact that transcriptions can be exported as subtitles
What do you dislike about the product?
The transcriptions have variable quality: sometimes even whitelisted words are not recognized, if they have an unusual pronunciation (foreign words)
What problems is the product solving and how is that benefiting you?
I wanted a way to quickly transcribe audio files (podcasts), allowing me to only have to fix automatic transcription mistakes by hand


    Tejender U.

Amazing Real Time Experience Using DeepGram

  • May 18, 2022
  • Review verified by G2

What do you like best about the product?
The most Helpful thing about deepgram is that it provides a real-time transcript that is smoothly done with the help of DeepGram API. It is one of the most fastest and accurate and precise API.
What do you dislike about the product?
I think it requires more time to develop easy to use interface, prima facia I face so many difficulties regarding use of API but after some time I used to do it smoothly.
What problems is the product solving and how is that benefiting you?
I used deepgram to solve the problem of communication between two different languages first upload an audio file then the transcript that is delivered by deepgram is used to convert it to another language.


    Computer Games

Deepgram Is Easy to Use

  • May 18, 2022
  • Review provided by G2

What do you like best about the product?
I like the documentation around the deepgram API. It makes setup very easy to apply to any project.
What do you dislike about the product?
There are a few words the speech to text API would get wrong.
What problems is the product solving and how is that benefiting you?
I am working on a creating a game using deepgram API, it is built to allow users to say what the word they are guessing.
Recommendations to others considering the product:
Super easy to apply with great documentation and tutorials.