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External reviews

198 reviews
from G2

External reviews are not included in the AWS star rating for the product.


    Information Technology and Services

Very easy to use API for transcriptions

  • May 23, 2023
  • Review verified by G2

What do you like best about the product?
Very simple API to transcribe audio in different languages.
What do you dislike about the product?
Compared to other tools, Deepgram seems weak with acronyms. For instance, "JSON" becomes "Jay son"
What problems is the product solving and how is that benefiting you?
Getting transcriptions of voice samples.


    Information Technology and Services

Reviewing Deepgram for its speed and accuracy

  • May 23, 2023
  • Review verified by G2

What do you like best about the product?
The speed with which it sends the transcriptions while maintaining accuracy to a good extent.
What do you dislike about the product?
The time stamps that Deepgram supplies along with the transcript are less accurate for professional use.
What problems is the product solving and how is that benefiting you?
Automatic Speech Recognition with high speed and accuracy.
High speed while maintaining accuracy is just the high combination that we needed and Deepgram has provided that to us.


    Grace K.

Best Audio Transcribing software

  • May 23, 2023
  • Review verified by G2

What do you like best about the product?
Deepgram is easy to use and transcribes audio at a very high accuracy level. The most accurate transcript for my audios.
What do you dislike about the product?
I don't have anything specific I dislike about Deepgram considering they superceded my expectations for an audio transcribing.
What problems is the product solving and how is that benefiting you?
Helps me transcribe my audio fast and accurately. This has saved my time as well as increase my productivity in my work.


    Wes B.

Fantastic API, good results

  • May 23, 2023
  • Review verified by G2

What do you like best about the product?
Deepgram's SDK is very good - I used the typescript library and it included all the correct types, descriptive naming, great examples in JSDoc. I was able to get up an running within a few minutes. The 200 mins free is generous - more than enough to dev on your application and get things to a working state.
What do you dislike about the product?
I do wish that their SDK came with some helper methods for converting to common formats like VTT. These are trivial to do, but I would like them to ship a "blessed" version.
What problems is the product solving and how is that benefiting you?
We use Deepgram for Podcast transcription, which is then fed into other AI models to create a summaries and tags of the podcast.


    Alternative Medicine

Very easy to use

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
I liked how easy it was to use the API. They include a ready example for you to get started, and I didn't have to do any debugging. The example they provided just worked. The service works well too!
What do you dislike about the product?
I would like it to be a bit cheaper, but it is a good service.
What problems is the product solving and how is that benefiting you?
Their voice recognition software is great. It's easy to use, works well, and fits my use case perfectly (voice recognition on demand). It's solved all my problems in that area with an easy to use API.


    Telmo F.

The easiest way to get started with ASR

  • May 23, 2023
  • Review provided by G2

What do you like best about the product?
It's currently the only API that can easily transcribe audio and identify speakers.
What do you dislike about the product?
Currently diarization automatically identifies the number of speakers, but it isn't aways right. Would be nice to be able to override it with user input. Also, my attemps to use the front end failed, so I resorted to using the API.
What problems is the product solving and how is that benefiting you?
Automatically transcribing big audio files with human-level performance


    Information Technology and Services

Reliable infrastructure with good documentation

  • May 23, 2023
  • Review verified by G2

What do you like best about the product?
I like the versatility of the different models, the easy onboarding process, and the clear documentation. In general, the service is reliable, accurate, and fast.
What do you dislike about the product?
Some jobs don't complete, and there is little to no information provided to debug these cases. The speaker diarization algorithm is not very accurate and can be improved.
What problems is the product solving and how is that benefiting you?
Deepgram relieves me of the problem of having to set up my ML pipelines myself. Thanks to the API, I can focus on my product without worrying about infrastructure.


    Samuel G.

Amazing to and very simple to implement

  • May 23, 2023
  • Review verified by G2

What do you like best about the product?
It was very easy to implement and the results are fantastic
What do you dislike about the product?
Maybe the documentation could be improved using the JS library.
What problems is the product solving and how is that benefiting you?
Easily implement AI voice to text with additonal benefits not yet available in ChatGPT / Whisper


    Amlan k.

Best Transcriber to have

  • April 29, 2023
  • Review verified by G2

What do you like best about the product?
Its very fast and accurate as compared to other transcribers available/used by me. It is very easy to use
What do you dislike about the product?
Created utterances with redacted tokens in them
What problems is the product solving and how is that benefiting you?
Its used to generated ASR in our company as we need the Speech-To-Text data, its very fast, cheap and has good accuracy


    Yash G.

Cheap, Fast and gets the job done

  • April 20, 2023
  • Review verified by G2

What do you like best about the product?
Its cheaper compared to alternatives in the market with good speed and accuracy
What do you dislike about the product?
With redaction and utterances turned on, it creates utterances with redacted text as part of it
What problems is the product solving and how is that benefiting you?
Speech to Text